MSSC INTRO TO QUALITY TOOLS QUESTIONS WITH CORRECT ANSWERS

Control charts are used to determine __________.


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- The process capability




Who should be free to add their ideas and input during the entire process?


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- Production members

, Stating the problem is the first step in root cause analysis. Why is it important?


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- Stating the problem gives the team a target or focus.




Which of the following is not used as a problem analysis tool?


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- Shipping manifest




What is the purpose of the Root Cause Analysis, other than asking "Why?" five
times?


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- Find the cause and create corrective actions




What is the purpose of the seven tools or charts that can be used during the
process of the root cause analysis?


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- Guidance