ACTUAL EXAM COMPLETE REAL QUESTIONS
AND CORRECT DETAILED ANSWERS (100%
CORRECT VERIFIED SOLUTIONS) NEWEST
UPDATED VERSION |GUARANTEED PASS.
Organization Behavior in Learning Organizations
Adaptive learning
Generative learning
Cultural values
Adaptive Learning
Employees simply react to changing with standard responses
leading to short term solutions
Generative Learning
Examine effect of decisions and change behavior as needed
, Cultural values
Everyone has useful ideas
Learning flows up and down and new ideas are
important Mistakes are learning opportunities
Organizational Design
Creating or reshaping of the organizations structure Horizontal
Hollow Modular Network
Radical Redesign
Virtual Organization
Network Design
Horizontal, Hollow, and Modular
Alternatives to traditional hierarchy or functional designs
Boundaryless due to info tech and globalization
,Horizontal Design
Improves coordination and communication
Organized around workflow process not
task
Flattened hierarchy and use of teams to manage
everything Teams performance rewarded
Customer satisfying as driver of
performance Supplier and customer
contact max
Fully informed and training employees
Hollow Design
Core competencies (product design and marketing) kept in house
Entire non core process (manufacturing or customer service)
outsourced to vendors who do them cheaper and faster
Modular Design
Parts of produce or service outsources instead of entirety process
Radical Redesign
Greenfield: Clean slate
Rediscovery: Return to previous design
Network: Find where to add value, then hire a firm to do it
, Virtual Organization
A company outside a company created to respond to an
exceptional market opportunity that is often temporary
Key attributes:
Tech: Informational networks to increase
connections Opportunism: Less permanent, less
formal partnerships
No borders: More cooperation among competitors and
suppliers Trust: More dependence on other companies
Excellence: Core competency from all leading to best overall
company