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NURS 3120 Chapter 2 Health History and Interview Exam Questions and Answers | 90+ Therapeutic Communication, OLDCARTS & Nursing Interview Concepts | Patient Assessment Review | Chamberlain University

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This comprehensive NURS 3120 Chapter 2: The Health History and Interview study guide contains more than 90 essential nursing assessment concepts, therapeutic communication strategies, patient interview techniques, and verified exam questions with correct answers designed to support nursing students preparing for health assessment examinations, NCLEX-style testing, ATI assessments, HESI reviews, and foundational nursing coursework. The material focuses on effective patient interviewing, therapeutic communication, subjective health assessment, cultural competence, psychosocial evaluation, and professional nursing boundaries essential for safe and patient-centered nursing practice. The document provides an in-depth review of communication techniques used during the nursing interview process, including active listening, nonverbal communication, reflection, clarification, restatement, summarizing, elaboration, silence, and focusing strategies. It also explains non-therapeutic communication barriers such as false reassurance, interruptions, biased questioning, excessive technical language, sympathy, and inappropriate advice that can negatively affect nurse-patient relationships. Additionally, the guide emphasizes ethical and professional considerations involving personal boundaries, social media use, sexual boundary violations, mandated reporting responsibilities, and culturally sensitive communication practices when working with diverse patient populations and interpreters. Key nursing assessment concepts covered include the phases of the interview process, emergency versus comprehensive health histories, focused assessments, subjective versus objective data collection, reliability of patient information sources, and detailed components of the health history interview. Students will gain a strong understanding of OLDCARTS symptom analysis, Gordon’s Functional Health Patterns, review of systems (ROS), past health history, medication and allergy documentation, family history, social and spiritual assessments, sexual history collection, and lifespan considerations for infants, adolescents, and older adults. The study guide also explores challenging clinical scenarios such as cognitive impairment, hearing deficits, anxiety, anger, crying, substance use, and low levels of consciousness that frequently impact nursing communication and assessment accuracy. This resource is highly relevant for BSN and ADN nursing students enrolled in health assessment, fundamentals of nursing, patient-centered care, communication in nursing practice, adult health nursing, clinical nursing skills, and introductory nursing assessment courses. It is especially beneficial for students preparing for NCLEX-RN examinations, ATI Fundamentals assessments, HESI nursing exams, nursing skills check-offs, patient interview simulations, and clinical competency evaluations involving therapeutic communication and comprehensive patient assessment. The organized question-and-answer format supports active recall learning, rapid review, critical thinking development, and long-term retention of essential nursing interview principles. The study material aligns with evidence-based nursing assessment standards and foundational healthcare communication references including Jarvis Physical Examination & Health Assessment by Carolyn Jarvis, Bates’ Guide to Physical Examination and History Taking, Fundamentals of Nursing by Potter and Perry, Therapeutic Communication in Nursing Practice, and Health Assessment in Nursing by Janet Weber and Jane Kelley. Additional patient-centered care and communication standards are supported by recommendations from the American Nurses Association, the Centers for Disease Control and Prevention, and the World Health Organization. Keywords NURS 3120, health history nursing, nursing interview questions, therapeutic communication, patient interview nursing, OLDCARTS assessment, nursing communication techniques, subjective data nursing, active listening nursing, nonverbal communication, focused assessment, comprehensive assessment, emergency health history, review of systems nursing, Gordon functional health patterns, nursing process, patient centered care, cultural competence nursing, nursing assessment questions, nursing communication barriers, NCLEX nursing review, ATI fundamentals, HESI nursing exam, nursing school study guide, health assessment exam prep, therapeutic nurse patient relationship, nursing documentation, psychosocial assessment, mental health assessment, lifespan considerations nursing, nursing interview process, professional boundaries nursing, mandated reporter nursing, communication in healthcare, nursing clinical skills, patient assessment review, nursing education study guide

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NURS 3120 Chapter 2: The
Health History & Interview
2026 Exam Questions and
Correct Answers | New Update



is taking health history subjective or objective? - ANSWER

✔✔subjective


three forms of therapeutic communication - ANSWER ✔✔1.) caring




2.) empathy




3.) self-concept / self-awareness

, nonverbal communication - ANSWER ✔✔communication using body

movements, gestures, & facial expressions rather than speech


active listening - ANSWER ✔✔-ability to focus on patients & their

perspectives




-talking about difficult feelings helps patients to heal




-redirect interview if a patient's anger cannot be diffused


other communication techniques - ANSWER ✔✔-restatement


-reflection

-elaboration

-silence

-focusing

-clarification

-summarizing


restatement - ANSWER ✔✔relates to the content of communication

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