Flight Attendant Manual Training Study Guide: Safety, Service, and In-Flight
Procedures
Time zones - correct answer ✔✔Divided into 4 zones EASTERN , CENTRAL, MOUNTAIN, PACIFIC
E, C, M, P
Daylight savings time - correct answer ✔✔As a means of saving energy and extending
recreational time.
ST (STANDARD Time )
AHEAD 1 hour during summer
Time zone designations - correct answer ✔✔Standard time - ( ST is in the name )
● Eastern EST
● Central CST
● Mountain MST
● Pacific PST
Time zone designations - correct answer ✔✔Daylight savings Time ( DT ) is in the name
● Eastern EDT
● Central CDT
● Mountian MDT
● Pacific PST
Airport / City codes - correct answer ✔✔Assigned by (FAA) to save time and avoids confusion
,Who uses AIRPORT CODES - correct answer ✔✔EVERYONE ex. weather, federal aviation, car
rental, DOT, etc.
Difference between AIRPORT CODE and CITY CODE - correct answer ✔✔Doesn't really have one
BUT it depends on the city it may be used to identify a city but the city could have SEVERAL
different airports.
AIRPORT CODES - correct answer ✔✔● ALL WRITTEN communication w/ travel professionals
● in ALL ELECTRONIC communications
● on BAG Tags
● on ALL Company FORMS
● in the FARE ladder section of airline ticket
First 3 letter Codes - correct answer ✔✔FIRST 3 LETTERS OF CITY NAME
RANDOM letter codes - correct answer ✔✔Derived from EITHER CITY NAME or BOTH CITY &
STATE
AIRPORT named CODES - correct answer ✔✔Many cases taken from name of AIRPORT
Non - LOGICAL Codes - correct answer ✔✔Seemingly do NOT FIT any logical pattern
Birmingham ALABAMA - correct answer ✔✔BHM ( b, A )
Huntsville, Decatur ALABAMA - correct answer ✔✔HSV (h/ d, A)
, Anchorage, ALASKA - correct answer ✔✔ANC
Mobile , ALABAMA - correct answer ✔✔MOB (mb, A )
Florence, Sheffield, Tuscumbia,
Muscle Shoals ALABAMA - correct answer ✔✔MSL ( f,she,tusc,mu-sh, A)
Tuscaloosa , ALABAMA - correct answer ✔✔TCL ( tuc, Ala)
Dutch Harbor, ALASKA - correct answer ✔✔DUT (D H, Alas)
Fairbanks, ALASKA - correct answer ✔✔FAI ( F.Alas)
Phoenix , ARIZONA - correct answer ✔✔PHX
Tucson , ARIZONA - correct answer ✔✔TUC ( T, Ari)
Fort Smith, ARKANSAS - correct answer ✔✔FSM (FS, Ark)
Fayetteville , ARKANSAS - correct answer ✔✔FYV ( fa,Ark)
Little Rock, ARKANSAS - correct answer ✔✔LIT (LRk, A)
Texarkana, ARKANSAS - correct answer ✔✔TXK ( Texk)
Northwest, ARKANSAS / FAYETTEVILLE
Procedures
Time zones - correct answer ✔✔Divided into 4 zones EASTERN , CENTRAL, MOUNTAIN, PACIFIC
E, C, M, P
Daylight savings time - correct answer ✔✔As a means of saving energy and extending
recreational time.
ST (STANDARD Time )
AHEAD 1 hour during summer
Time zone designations - correct answer ✔✔Standard time - ( ST is in the name )
● Eastern EST
● Central CST
● Mountain MST
● Pacific PST
Time zone designations - correct answer ✔✔Daylight savings Time ( DT ) is in the name
● Eastern EDT
● Central CDT
● Mountian MDT
● Pacific PST
Airport / City codes - correct answer ✔✔Assigned by (FAA) to save time and avoids confusion
,Who uses AIRPORT CODES - correct answer ✔✔EVERYONE ex. weather, federal aviation, car
rental, DOT, etc.
Difference between AIRPORT CODE and CITY CODE - correct answer ✔✔Doesn't really have one
BUT it depends on the city it may be used to identify a city but the city could have SEVERAL
different airports.
AIRPORT CODES - correct answer ✔✔● ALL WRITTEN communication w/ travel professionals
● in ALL ELECTRONIC communications
● on BAG Tags
● on ALL Company FORMS
● in the FARE ladder section of airline ticket
First 3 letter Codes - correct answer ✔✔FIRST 3 LETTERS OF CITY NAME
RANDOM letter codes - correct answer ✔✔Derived from EITHER CITY NAME or BOTH CITY &
STATE
AIRPORT named CODES - correct answer ✔✔Many cases taken from name of AIRPORT
Non - LOGICAL Codes - correct answer ✔✔Seemingly do NOT FIT any logical pattern
Birmingham ALABAMA - correct answer ✔✔BHM ( b, A )
Huntsville, Decatur ALABAMA - correct answer ✔✔HSV (h/ d, A)
, Anchorage, ALASKA - correct answer ✔✔ANC
Mobile , ALABAMA - correct answer ✔✔MOB (mb, A )
Florence, Sheffield, Tuscumbia,
Muscle Shoals ALABAMA - correct answer ✔✔MSL ( f,she,tusc,mu-sh, A)
Tuscaloosa , ALABAMA - correct answer ✔✔TCL ( tuc, Ala)
Dutch Harbor, ALASKA - correct answer ✔✔DUT (D H, Alas)
Fairbanks, ALASKA - correct answer ✔✔FAI ( F.Alas)
Phoenix , ARIZONA - correct answer ✔✔PHX
Tucson , ARIZONA - correct answer ✔✔TUC ( T, Ari)
Fort Smith, ARKANSAS - correct answer ✔✔FSM (FS, Ark)
Fayetteville , ARKANSAS - correct answer ✔✔FYV ( fa,Ark)
Little Rock, ARKANSAS - correct answer ✔✔LIT (LRk, A)
Texarkana, ARKANSAS - correct answer ✔✔TXK ( Texk)
Northwest, ARKANSAS / FAYETTEVILLE
