ServiceNow CSA 150 QUESTIONS AND 100% CORRECT SOLUTIONS|UPDATED VERSION 2026!!!|GUARANTEED PASS|EXAM READY

1|Page


ServiceNow CSA 150 QUESTIONS AND 100% CORRECT
SOLUTIONS|UPDATED VERSION 2026!!!|GUARANTEED
PASS|EXAM READY
1. What is ServiceNow primarily used for?

A. Database hosting
B. IT Service Management
C. Graphic design
D. Video editing
Answer: B

2. What is an Incident in ServiceNow?

A. Planned change
B. Unplanned interruption
C. Software release
D. User profile
Answer: B

3. What table stores Incident records?

A. sys_user
B. incident
C. task
D. change_request
Answer: B

4. What is a CMDB?

A. Code repository
B. Configuration Management Database
C. Customer Management Data Board
D. Cloud Migration Database
Answer: B

5. What is a GlideRecord used for?

A. UI design
B. Database querying
C. Email sending
D. Reporting only
Answer: B

6. Which role has full system access?

A. itil
B. admin

,2|Page


C. user
D. guest
Answer: B

7. What is a Business Rule?

A. UI component
B. Server-side logic
C. Database table
D. Report type
Answer: B

8. When does a Before Business Rule run?

A. After insert
B. Before database operation
C. Only on UI
D. Only on delete
Answer: B

9. What is a Client Script?

A. Server-side script
B. Runs in browser
C. Database trigger
D. Report generator
Answer: B

10. Types of Client Scripts include:

A. Insert scripts only
B. onLoad, onChange, onSubmit, onCellEdit
C. Scheduled scripts only
D. Email scripts
Answer: B



11. What is a UI Policy?

A. Server logic
B. Controls field behavior without scripting
C. Database table
D. Report filter
Answer: B

12. What is a Dictionary in ServiceNow?

A. User list
B. Table definition metadata

, 3|Page


C. UI page
D. Email log
Answer: B

13. What is a GlideAjax used for?

A. Server-side scheduling
B. Client-server communication
C. Database backup
D. UI formatting
Answer: B

14. What is a Workflow?

A. Email template
B. Automated process flow
C. Database index
D. Report filter
Answer: B

15. Flow Designer is used for:

A. Coding only
B. No-code automation
C. Database tuning
D. UI styling
Answer: B



16. What is a Record Producer?

A. Creates database schema
B. Creates records via catalog
C. Deletes records
D. Encrypts data
Answer: B

17. Service Catalog is used for:

A. Code deployment
B. Requesting services
C. Database design
D. Network routing
Answer: B

18. What is a Catalog Item?

A. Report
B. Requestable service