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ServiceNow CSA 150 QUESTIONS AND 100%
CORRECT SOLUTIONS|UPDATED VERSION
2026!!!|GUARANTEED PASS|EXAM READY
Which of these applications is available to all users?
A. Change
B. Incident
C. Facilities
D. Self-service - correct answer -D. Self-service
Which module displays a list of tasks assigned to a user's group, but not yet assigned to an individual
user?
A. My Teams Work
B. My Groups Work
C. My Groups Tasks
D. My Teams Tasks - correct answer -B. My Groups Work
Multiple choice, single line text, and select box are what type of elements in ServiceNow?
A. Order Guides
B. Request Types
C. Variable Types
D. Related Lists - correct answer -C. Variable Types
What is the language used for scripting in ServiceNow?
A. Java
B. AngularJS
C. Javascript
D. Jelly - correct answer -C. Javascript
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Which of the following is a definition for transform maps in ServiceNow?
A. A map that is used to share the history of the incident
B. A map used to add data to encrypt fields
C. A map used to trigger business rules before the data is queued in the outbound web service
D. A map to determine relationships between fields displaying in an import set to fields in an existing
table. - correct answer -D. A map to determine relationships between fields displaying in an import set
to fields in an existing table.
Which of the following is the primary way to interact with the applications and data in a ServiceNow
instance?
A. Service Portal
B. Workplace
C. Now Platform UI
D. Now Mobile - correct answer -C. Now Platform UI
A role is a:
A. set of users delegated to perform different tasks
B. collection of tasks
C. set of members to a subscription
D. collection of permissions
E. set of users who share a common purpose
F. individual to whom you have grated access to your ServiceNow instance - correct answer -D.
collection of permissions
A group is a:
A. set of users who share a common purpose
B. collection of permissions
C. collection of tasks
D. individual to whom you have granted access to your ServiceNow instance
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E. set of members to a subscription
F. set of users delegated to perform different tasks - correct answer -A. set of users who share a
common purpose
The Now Platform is an example of which cloud computing model?
A. Software-as-a-Service (SaaS)
B. Platform-as-a-Service (PaaS)
C. Application Platform-as-a-Service (aPaaS)
D. Infrastructure-as-a-Service (IaaS) - correct answer -C. Application Platform-as-a-Service (aPaaS)
Which of the following workflow types does the Now Platform provide?
Select 3 answers from the below options.
A. Employee
B. Customer
C. End User
D. Information Technology (IT) - correct answer -A. Employee
B. Customer
D. Information Technology (IT)
What are the three main screen elements of the Now Platform User Interface?
Select 3 answers from the below options.
A. Banner Frame
B. Application Frame
C. Application Navigator
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D. Banner Content
E. Content Frame - correct answer -A. Banner Frame
C. Application Navigator
E. Content Frame
Which of the following would be included in the results when entering "service" in the Navigation filter?
Select 2 answers from the below options.
A. Only applications with a name containing "service"
B. All modules and sections within the Service Desk application
C. Only applications, sections and modules with the names containing "service"
D. Any module with a name containing "services" - correct answer -B. All modules and sections within
the Service Desk application
D. Any module with a name containing "services"
Any applications, sections, or modules with the names containing "service" (or other words containing
service, such as services, and serviced) would appear in the results. In addition, any applications,
sections, or modules related to those containing "service" would also appear.
What do you select to personalize the system settings of the Now Platform user interface?
A. Magnifying glass
B. Question mark
C. Gear
D. Logo - correct answer -C. Gear
Which of the following are ways to create a favorite?
ServiceNow CSA 150 QUESTIONS AND 100%
CORRECT SOLUTIONS|UPDATED VERSION
2026!!!|GUARANTEED PASS|EXAM READY
Which of these applications is available to all users?
A. Change
B. Incident
C. Facilities
D. Self-service - correct answer -D. Self-service
Which module displays a list of tasks assigned to a user's group, but not yet assigned to an individual
user?
A. My Teams Work
B. My Groups Work
C. My Groups Tasks
D. My Teams Tasks - correct answer -B. My Groups Work
Multiple choice, single line text, and select box are what type of elements in ServiceNow?
A. Order Guides
B. Request Types
C. Variable Types
D. Related Lists - correct answer -C. Variable Types
What is the language used for scripting in ServiceNow?
A. Java
B. AngularJS
C. Javascript
D. Jelly - correct answer -C. Javascript
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Which of the following is a definition for transform maps in ServiceNow?
A. A map that is used to share the history of the incident
B. A map used to add data to encrypt fields
C. A map used to trigger business rules before the data is queued in the outbound web service
D. A map to determine relationships between fields displaying in an import set to fields in an existing
table. - correct answer -D. A map to determine relationships between fields displaying in an import set
to fields in an existing table.
Which of the following is the primary way to interact with the applications and data in a ServiceNow
instance?
A. Service Portal
B. Workplace
C. Now Platform UI
D. Now Mobile - correct answer -C. Now Platform UI
A role is a:
A. set of users delegated to perform different tasks
B. collection of tasks
C. set of members to a subscription
D. collection of permissions
E. set of users who share a common purpose
F. individual to whom you have grated access to your ServiceNow instance - correct answer -D.
collection of permissions
A group is a:
A. set of users who share a common purpose
B. collection of permissions
C. collection of tasks
D. individual to whom you have granted access to your ServiceNow instance
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E. set of members to a subscription
F. set of users delegated to perform different tasks - correct answer -A. set of users who share a
common purpose
The Now Platform is an example of which cloud computing model?
A. Software-as-a-Service (SaaS)
B. Platform-as-a-Service (PaaS)
C. Application Platform-as-a-Service (aPaaS)
D. Infrastructure-as-a-Service (IaaS) - correct answer -C. Application Platform-as-a-Service (aPaaS)
Which of the following workflow types does the Now Platform provide?
Select 3 answers from the below options.
A. Employee
B. Customer
C. End User
D. Information Technology (IT) - correct answer -A. Employee
B. Customer
D. Information Technology (IT)
What are the three main screen elements of the Now Platform User Interface?
Select 3 answers from the below options.
A. Banner Frame
B. Application Frame
C. Application Navigator
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D. Banner Content
E. Content Frame - correct answer -A. Banner Frame
C. Application Navigator
E. Content Frame
Which of the following would be included in the results when entering "service" in the Navigation filter?
Select 2 answers from the below options.
A. Only applications with a name containing "service"
B. All modules and sections within the Service Desk application
C. Only applications, sections and modules with the names containing "service"
D. Any module with a name containing "services" - correct answer -B. All modules and sections within
the Service Desk application
D. Any module with a name containing "services"
Any applications, sections, or modules with the names containing "service" (or other words containing
service, such as services, and serviced) would appear in the results. In addition, any applications,
sections, or modules related to those containing "service" would also appear.
What do you select to personalize the system settings of the Now Platform user interface?
A. Magnifying glass
B. Question mark
C. Gear
D. Logo - correct answer -C. Gear
Which of the following are ways to create a favorite?
