CERTIFIED MEDICAL ADMINISTRATIVE
ASSISTANT (CMAA) PRACTICE TEST EXAM
LATEST 2026/2027 COMPLETE STUDY
QUESTIONS WITH VERIFIED CORRECT
SOLUTIONS 100% GUARANTEED PASS
RATED A+
,CERTIFIED MEDICAL ADMINISTRATIVE ASSISTANT
(CMAA) PRACTICE TEST EXAM LATEST 2026/2027
COMPLETE STUDY QUESTIONS WITH VERIFIED CORRECT
SOLUTIONS 100% GUARANTEED PASS RATED A+
Which of the following actions is appropriate for a medical administrative assistant to take when
providing preoperative instructions to a patient who is anxious?
-Assure the patient that he will be okay
-Allow extra time to reinforce the instructions
-Involve family members if the patient failed to tell them of the procedure
-Hand the instructions to the patient and ask if the patient has any question - Answer>>> Allow
extra time to reinforce the instructions
A medical administrative assistant is giving instructions to a patient who is in the office to have
her hearing aid checked and is having difficulty hearing the assistant. Which of the following
actions should the assistant take?
-Move the patient to a quiet room
-Ask the patient to turn her hearing aid up
-Sit side-by-side with the patient while speaking
-Speak in a loud voice - Answer>>> Move the patient to a quiet room
Which of the following telephone calls should the medical administrative assistant route directly
to the provider?
-A health insurance carrier requests a patient's medical notes
,-A provider from another office needs to discuss a patient's case
-Workers' compensation needs a return-to-work date for a patient
-An attorney calls to discuss a patient's care - Answer>>> A provider from another office needs
to discuss a patient's case
A patient has a diagnosis of hypertension. Which of the following describes hypertension?
-Low blood glucose
-low blood pressure
-High blood glucose
-High blood pressure - Answer>>> High blood pressure
For medical billing purposes, which of the following is good practice when updating information
from established patients?
-Provide the patient with a new information form at each visit
-ask the patient to update information every 2 years
- Monitor patient records eligible for archiving
- request verification of current patient information at each visit - Answer>>> request
verification of current patient information at each visit
After opening a report from the patient's previous provider, which of the following is the medical
administrative assistant's next step?
-File the report in the patient's chart
-Return the report to the provider who supplied it
-Make a copy of the report to give to the patient
, -Give the report to the patient's current provider for review - Answer>>> Give the report to the
patient's current provider for review
Several patients cancel their appointments for the day. Which of the following is the first action
for the medical administrative assistant to take?
-Call the last patient of the day to see if they can come in earlier
-contact the patients who are on the waiting list
-Bill the patients for the missed appointments
-Document patients as no-shows - Answer>>> Contact the patients on the waiting list
When a medical administrative assistant makes arrangements for a staff member to attend a
conference, which of the following is the most important step for keeping the office informed?
-Evaluate the continuing education unit's value
-Determine the conference enrollment deadline
-Calculate the expense of the conference
-Distribute the travel itinerary - Answer>>> Distribute the travel itinerary
When a provider requests a patient to have a diagnostic test at a hospital, which of the following
actions should medical administrative assistant take
-Collect the coinsurance for the procedure
-Have the provider call the hospital and give orders for the test
-Advise the patient to obtain preauthorization
-Schedule the test with the hospital - Answer>>> Schedule the test with the hospital
ASSISTANT (CMAA) PRACTICE TEST EXAM
LATEST 2026/2027 COMPLETE STUDY
QUESTIONS WITH VERIFIED CORRECT
SOLUTIONS 100% GUARANTEED PASS
RATED A+
,CERTIFIED MEDICAL ADMINISTRATIVE ASSISTANT
(CMAA) PRACTICE TEST EXAM LATEST 2026/2027
COMPLETE STUDY QUESTIONS WITH VERIFIED CORRECT
SOLUTIONS 100% GUARANTEED PASS RATED A+
Which of the following actions is appropriate for a medical administrative assistant to take when
providing preoperative instructions to a patient who is anxious?
-Assure the patient that he will be okay
-Allow extra time to reinforce the instructions
-Involve family members if the patient failed to tell them of the procedure
-Hand the instructions to the patient and ask if the patient has any question - Answer>>> Allow
extra time to reinforce the instructions
A medical administrative assistant is giving instructions to a patient who is in the office to have
her hearing aid checked and is having difficulty hearing the assistant. Which of the following
actions should the assistant take?
-Move the patient to a quiet room
-Ask the patient to turn her hearing aid up
-Sit side-by-side with the patient while speaking
-Speak in a loud voice - Answer>>> Move the patient to a quiet room
Which of the following telephone calls should the medical administrative assistant route directly
to the provider?
-A health insurance carrier requests a patient's medical notes
,-A provider from another office needs to discuss a patient's case
-Workers' compensation needs a return-to-work date for a patient
-An attorney calls to discuss a patient's care - Answer>>> A provider from another office needs
to discuss a patient's case
A patient has a diagnosis of hypertension. Which of the following describes hypertension?
-Low blood glucose
-low blood pressure
-High blood glucose
-High blood pressure - Answer>>> High blood pressure
For medical billing purposes, which of the following is good practice when updating information
from established patients?
-Provide the patient with a new information form at each visit
-ask the patient to update information every 2 years
- Monitor patient records eligible for archiving
- request verification of current patient information at each visit - Answer>>> request
verification of current patient information at each visit
After opening a report from the patient's previous provider, which of the following is the medical
administrative assistant's next step?
-File the report in the patient's chart
-Return the report to the provider who supplied it
-Make a copy of the report to give to the patient
, -Give the report to the patient's current provider for review - Answer>>> Give the report to the
patient's current provider for review
Several patients cancel their appointments for the day. Which of the following is the first action
for the medical administrative assistant to take?
-Call the last patient of the day to see if they can come in earlier
-contact the patients who are on the waiting list
-Bill the patients for the missed appointments
-Document patients as no-shows - Answer>>> Contact the patients on the waiting list
When a medical administrative assistant makes arrangements for a staff member to attend a
conference, which of the following is the most important step for keeping the office informed?
-Evaluate the continuing education unit's value
-Determine the conference enrollment deadline
-Calculate the expense of the conference
-Distribute the travel itinerary - Answer>>> Distribute the travel itinerary
When a provider requests a patient to have a diagnostic test at a hospital, which of the following
actions should medical administrative assistant take
-Collect the coinsurance for the procedure
-Have the provider call the hospital and give orders for the test
-Advise the patient to obtain preauthorization
-Schedule the test with the hospital - Answer>>> Schedule the test with the hospital
