CERTIFIED MEDICAL ADMINISTRATIVE
ASSISTANT (CMAA) PRACTICE TEST EXAM
LATEST 2026/2027 ALL STUDY QUESTIONS
WITH CORRECT VERIFIED SOLUTIONS
GUARANTEED PASS ASSURED A+
,CERTIFIED MEDICAL ADMINISTRATIVE ASSISTANT
(CMAA) PRACTICE TEST EXAM LATEST 2026/2027
ALL STUDY QUESTIONS WITH CORRECT VERIFIED
SOLUTIONS GUARANTEED PASS ASSURED A+
when a child is insured by both parents, which of the following describes how the primary
insurance coverage is determined?
the primary insurance will be the insurance carrier of the parent whose birthday comes first in the
calendar year
the primary insurance will be the insurance carrier that provides more coverage
the primary insurance will be the insurance carrier that has a ower deductible
the primary insurance will be the insurance carrier of the parent whose name is alphabetically
first - Answer>>> the primary insurance will the insurance carrier of the parent whose birthday
comes first in the calendar year
a medical administration assistant is providing a patient with instructions about an upcoming
mammogram. which of the following actions should the assistant take to ensure patient
understanding?
send the patient an electronic appointment reminder
provide the patient with written instructions
remind the patient to bring insurance information
ask the patient to restate the instructions - Answer>>> ask the patient to restate the instructions
when is it appropriate for a medical administrative assistant to use speakerphone when listening
to office voicemail?
,when the assistant confirms patients have left the office for the day
when the assistant is busy interacting with patients entering the office
when the assistant receives a call from another office regarding a referred patient
when the assistant is asked to take a call while escorting a patient to the examination room -
Answer>>> when the assistant confirms patients have left the office for the day
which of the following is the priority action for the medical administrative assistant to take when
making a financial policy change?
determine payment arrangements
obtain a patient statement for services delivered
notify all patients of the fee schedule priority change
revise the fees - Answer>>> notify all patients of the fee schedule priority change
a medical administration assistant is scheduling an appointment for an established patient who
has had a kidney transplant and reports an intermittent fever. which of the following actions
should the assistant take?
forward the call to a triage nurse
instruct the patient to go to the emergency department
forward the call to the appointment desk
schedule a follow up visit with nephrologist - Answer>>> forward the call to a triage nurse
a patient calls to request that her immunization record be emailed to her. which of the following
actions should the medical administrative assistant take first?
, document the information transfer in the patients record
fax, rather than email the record
bill for processing fee
check the patients file for written authorization - Answer>>> check the patients file for written
authorization
a provider requests a medical administrative assistant to schedule a electroencephalogram for a
patient. which of the following statements by the assistant is an appropriate explanation of the
procure to the patient?
the procure is used to test how your heart functions
this procure records your brains electrical activity
this procure records your lung function
this procure is used to assess your electrolyte levels - Answer>>> this procure records your brain
electrical activity
Using the Bcc option when sending an email message does which of the following?
requires the recipient to send a confirmation of receipt
records a copy of the message on the senders hard drive
indicates the message has a high priority
protects the privacy of each recipients email address - Answer>>> protects the privacy of each
recipients email address
which of the following methods is appropriate to use to remind patients of an appointment that is
scheduled in 12 months?
ASSISTANT (CMAA) PRACTICE TEST EXAM
LATEST 2026/2027 ALL STUDY QUESTIONS
WITH CORRECT VERIFIED SOLUTIONS
GUARANTEED PASS ASSURED A+
,CERTIFIED MEDICAL ADMINISTRATIVE ASSISTANT
(CMAA) PRACTICE TEST EXAM LATEST 2026/2027
ALL STUDY QUESTIONS WITH CORRECT VERIFIED
SOLUTIONS GUARANTEED PASS ASSURED A+
when a child is insured by both parents, which of the following describes how the primary
insurance coverage is determined?
the primary insurance will be the insurance carrier of the parent whose birthday comes first in the
calendar year
the primary insurance will be the insurance carrier that provides more coverage
the primary insurance will be the insurance carrier that has a ower deductible
the primary insurance will be the insurance carrier of the parent whose name is alphabetically
first - Answer>>> the primary insurance will the insurance carrier of the parent whose birthday
comes first in the calendar year
a medical administration assistant is providing a patient with instructions about an upcoming
mammogram. which of the following actions should the assistant take to ensure patient
understanding?
send the patient an electronic appointment reminder
provide the patient with written instructions
remind the patient to bring insurance information
ask the patient to restate the instructions - Answer>>> ask the patient to restate the instructions
when is it appropriate for a medical administrative assistant to use speakerphone when listening
to office voicemail?
,when the assistant confirms patients have left the office for the day
when the assistant is busy interacting with patients entering the office
when the assistant receives a call from another office regarding a referred patient
when the assistant is asked to take a call while escorting a patient to the examination room -
Answer>>> when the assistant confirms patients have left the office for the day
which of the following is the priority action for the medical administrative assistant to take when
making a financial policy change?
determine payment arrangements
obtain a patient statement for services delivered
notify all patients of the fee schedule priority change
revise the fees - Answer>>> notify all patients of the fee schedule priority change
a medical administration assistant is scheduling an appointment for an established patient who
has had a kidney transplant and reports an intermittent fever. which of the following actions
should the assistant take?
forward the call to a triage nurse
instruct the patient to go to the emergency department
forward the call to the appointment desk
schedule a follow up visit with nephrologist - Answer>>> forward the call to a triage nurse
a patient calls to request that her immunization record be emailed to her. which of the following
actions should the medical administrative assistant take first?
, document the information transfer in the patients record
fax, rather than email the record
bill for processing fee
check the patients file for written authorization - Answer>>> check the patients file for written
authorization
a provider requests a medical administrative assistant to schedule a electroencephalogram for a
patient. which of the following statements by the assistant is an appropriate explanation of the
procure to the patient?
the procure is used to test how your heart functions
this procure records your brains electrical activity
this procure records your lung function
this procure is used to assess your electrolyte levels - Answer>>> this procure records your brain
electrical activity
Using the Bcc option when sending an email message does which of the following?
requires the recipient to send a confirmation of receipt
records a copy of the message on the senders hard drive
indicates the message has a high priority
protects the privacy of each recipients email address - Answer>>> protects the privacy of each
recipients email address
which of the following methods is appropriate to use to remind patients of an appointment that is
scheduled in 12 months?
