CORRECT Answers
Used Part Rebuilt or Reconditioned part
Repair Estimate A written account of what a collision repair will include and how much it is
expected to cost in materials and labor.
Deductible Portion of the repair costs that the customer pays out-of-pocket
Total Loss A loss that exists when the cost to repair a damaged vehicle equals or exceeds
the value of the vehicle
a. Roughing out Removing extraneous material from a carving surface prior to refining
Comprehensive Insurance Insurance that covers losses due to theft, fire or other causes of collision.
Self Tapping Another name for sheet metal screws
Fluid nozzle and needle selection Should be done before applying paint, is determined by the type of coating to
be applied
Coarse Pad Will cause swirl marks when machine polishing or glazing clear coat
1200 grit and compound Grit size used when sanding to remove orange peel from a painted surface
Adhesion promoter Used when refinishing a polyolefin plastic part
Millimeters Measurement used for Metric pitch
Counterclockwise Direction to turn left handed threads to tighten them
Lock washers Part placed to prevent loosening of a bolt
Rivets ONE time fasteners; consists of a smooth cylindrical shaft with a head on one
end
Torque wrench calibration Recalibration that should be done once a year/annually
Should be used to remove metal rivets A drill
OEM Parts Original equipment parts. Parts made by the manufacturer of the original part.
Wet masking tape Material that should be removed immediately from a freshly painted vehicle if
wet
, Screw extractors Used to remove fasteners
Thread Chasers Rethreading tap and dies is also know as
Hog Rings Rings used to attach seat covers
Interior car section that should never be welded Seat tracks
Dry Naturally High strength steel should be allowed to dry/cool in this manner after heating
3-8 mm Panel alignment specifications for gaps
0-2 mm Panel alignment specifications for flushness
Shims Method of making vehicle space adjustments
Office Manager/Shop Manager Supervises the estimator, parts personnel, office staff.
Tapeing Best method of protecting undamaged parts when working on a vehicle