Unit 1 - Health & Safety in the Taxi & Private Hire Work
Environment UPDATED ACTUAL Questions and
CORRECT Answers
Learning Outcomes Driver duty of care (to customers and other road users)
Understand how to prevent and protect driver and customers from potential
hazards and risks
Understand how to respond to an emergency or incident when driving a taxi or
private hire vehicle
Understand factors that can affect a driver's judgement and concentration
Know how to transport customers in a safe and comfortable manner
Duty of care legislation Duty of care to customers and their belongings, other road users and themselves.
This is a legal obligation for you to avoid acts of negligence. It is the same for
employed or self-employed drivers
Management of Health and Safety at Work Regulations (1992, updated 1999)
Police investigation of any injury or death (where cause for concern over a vehicle
or employee, if they suspect carelessness or recklessness by company or owner
driver)
Main health and safety regulations Health & Safety at Work Act (1974)
Town Police Clauses Act (TPCA) (1847) - Hackneys
Local Government (Miscellaneous Provisions) Act (1976)
Road Traffic Act (1988)
Control of Substances Hazardous to Health (COSHH) Regulations (2002)
Transport Act (1985)
Motor Vehicles (Seat Belt) Regulations (1993 and 2006)
Rehabilitation of Offenders Act (19740
The Health Act (2006)
Smoke Free (Vehicle Operators and Penalty Notices) Regulations (2007)
Disability and Discrimination Act (1995 and 2005)
Safeguarding Groups Act (2006)
Working Time Regulations (1988 with subsequent amendments 1999 - 2006)
Manual Handling Act (1992)
Equality Act (2010)
Define hazard Anything that can cause harm. A situation or occurrence that exposes you to
potential danger
Define risk The chance; high, medium or low, that someone will be harmed by the hazard. The
degree of probability of the hazard causing you harm
, Identify hazards that a driver may face Everyday hazards
Other road users' behaviour
Difficult or impatient passengers
Suspicious passengers
Drunk/drugged passengers
Criminal or dangerous behaviour
Suspect packages
Dangerous road layouts
Weather
Taxi ranks at night
Manual handling
Wheelchairs
Breakdowns
Accidents
Overbooking
Busy Traffic
Glare from headlights
Responses to hazards to limit risk Limit risk (to driver, customer and other road users)
Identify the hazards
Look at the Health and Safety Executive (HSE) website
Use knowledge and experience
Carry out risk assessment
Conflict management - be calm, collective, identify tigger
On-board camera - check with Licensing Authority
Personal alarm system
PDA
Maintain contact
Driver shield
Listen to road and traffic reports
Check weather forecasts
Carry out vehicle safety checks
Know any emergency radio code words and responses
What are the steps to risk assessment? 1. Look for hazards
2. Decide who might be harmed
3. Evaluate the risk and decide whether existing precautions are adequate or more
should be done to reduce the risk to as low as reasonably practicable (ALARP)
4. Record findings
5. Review risk assessment and revise it if necessary
What are the consequences of not following regulations? Increased risk of injury or death
HSE and/or police investigation
Licence suspension or revocation
Legal action
Prison
Financial loss (fines, loss of livelihood)
Damage to company reputation
Insurance Hire & Reward Insurance - either comprehensive or third party
Personal Indemnity Insurance - covers public liability - protects your business
against compensation sought by customer (mistakes/negligence)
Public and Employer Liability Insurance
Environment UPDATED ACTUAL Questions and
CORRECT Answers
Learning Outcomes Driver duty of care (to customers and other road users)
Understand how to prevent and protect driver and customers from potential
hazards and risks
Understand how to respond to an emergency or incident when driving a taxi or
private hire vehicle
Understand factors that can affect a driver's judgement and concentration
Know how to transport customers in a safe and comfortable manner
Duty of care legislation Duty of care to customers and their belongings, other road users and themselves.
This is a legal obligation for you to avoid acts of negligence. It is the same for
employed or self-employed drivers
Management of Health and Safety at Work Regulations (1992, updated 1999)
Police investigation of any injury or death (where cause for concern over a vehicle
or employee, if they suspect carelessness or recklessness by company or owner
driver)
Main health and safety regulations Health & Safety at Work Act (1974)
Town Police Clauses Act (TPCA) (1847) - Hackneys
Local Government (Miscellaneous Provisions) Act (1976)
Road Traffic Act (1988)
Control of Substances Hazardous to Health (COSHH) Regulations (2002)
Transport Act (1985)
Motor Vehicles (Seat Belt) Regulations (1993 and 2006)
Rehabilitation of Offenders Act (19740
The Health Act (2006)
Smoke Free (Vehicle Operators and Penalty Notices) Regulations (2007)
Disability and Discrimination Act (1995 and 2005)
Safeguarding Groups Act (2006)
Working Time Regulations (1988 with subsequent amendments 1999 - 2006)
Manual Handling Act (1992)
Equality Act (2010)
Define hazard Anything that can cause harm. A situation or occurrence that exposes you to
potential danger
Define risk The chance; high, medium or low, that someone will be harmed by the hazard. The
degree of probability of the hazard causing you harm
, Identify hazards that a driver may face Everyday hazards
Other road users' behaviour
Difficult or impatient passengers
Suspicious passengers
Drunk/drugged passengers
Criminal or dangerous behaviour
Suspect packages
Dangerous road layouts
Weather
Taxi ranks at night
Manual handling
Wheelchairs
Breakdowns
Accidents
Overbooking
Busy Traffic
Glare from headlights
Responses to hazards to limit risk Limit risk (to driver, customer and other road users)
Identify the hazards
Look at the Health and Safety Executive (HSE) website
Use knowledge and experience
Carry out risk assessment
Conflict management - be calm, collective, identify tigger
On-board camera - check with Licensing Authority
Personal alarm system
PDA
Maintain contact
Driver shield
Listen to road and traffic reports
Check weather forecasts
Carry out vehicle safety checks
Know any emergency radio code words and responses
What are the steps to risk assessment? 1. Look for hazards
2. Decide who might be harmed
3. Evaluate the risk and decide whether existing precautions are adequate or more
should be done to reduce the risk to as low as reasonably practicable (ALARP)
4. Record findings
5. Review risk assessment and revise it if necessary
What are the consequences of not following regulations? Increased risk of injury or death
HSE and/or police investigation
Licence suspension or revocation
Legal action
Prison
Financial loss (fines, loss of livelihood)
Damage to company reputation
Insurance Hire & Reward Insurance - either comprehensive or third party
Personal Indemnity Insurance - covers public liability - protects your business
against compensation sought by customer (mistakes/negligence)
Public and Employer Liability Insurance
