PICOT Statement Paper: Emergency Department Care Provider Conflict Resolution
Name
Institution
Date
, PICOT STATEMENT PAPER 2
PICOT Statement Paper: Emergency Department Care Provider Conflict Resolution
Introduction
The emergency department is more likely to have car provider conflicts compared to
other departments in the hospital. Workplace conflict is associated with poor quality of care,
decreased safety and poor patient outcomes (Bragard, Dupuis, & Fleet, 2015). Evidence based
guidelines can be utilized to reduce conflict and promote wellness. This PICOT focuses on
conflict resolution to promote better care in the emergency department.
Patient population
Most emergency department patients are critically ill and require urgent medical
attention. The patient population for the PICOT will be critically ill patients requiring immediate
medical attention to preserve life, prevent adverse outcomes and improve their health. These
patients will be identified based on the urgency of medical intervention.
Intervention
The evidence-based solution to be implemented is solving conflicts among care
providers. In the emergency department, conflicts among care providers are associated with
heavy workloads, multidisciplinary misunderstandings, increased burnout, and poor
coordination, consequently leading to dissatisfaction with their work (Bragard, Dupuis & Fleet,
2015). To address this, communication has been found to be the most effective strategy. Through
communication, the conflicting parties will be in a position to understand each other and
strategize on addressing their conflict.
Comparison
With less conflict among care providers, there will be improved job satisfaction among
them. This consequently improves the care they provide, leading to better quality and safe