CBI Exam Quick Notes – Criminal Justice, Investigations, and Core Concepts Study
Guide
what do customers want? - correct answer ✔✔utility and functionality
what is a bank? - correct answer ✔✔licensed by a regulatory or government authority to take
deposits and lend money
what is a commercial bank? - correct answer ✔✔- serve retail and corporate customers
- take deposits and provide loans
- large ones engage in investment banking
- joint stock companies
what is a savings bank? - correct answer ✔✔- serve retail customers
- take deposits and provide loans
- mutually owned
what is mutual ownership? - correct answer ✔✔owners are the people who deposit and lend
from the bank
what is a co-operative bank? - correct answer ✔✔- serve retail customers
- take deposits and provide loans
- originated as mutually owned
- trend for them to form larger banks and become publicly listed companies
what is a building society? - correct answer ✔✔- mutually owned
- focus on retail deposit taking and mortgage lending
,what is a credit union? - correct answer ✔✔- non-profit
- mutual ownership
- members pool together savings and lend to each other
what is a finance house? - correct answer ✔✔- only provide loans
- no deposits
- money to lend comes from investors
What type of bank/ financial service organisation is non-profit? - correct answer ✔✔credit
union
What type of bank/ financial service organisation does not take deposits? - correct answer
✔✔finance house
what is a challenger bank? - correct answer ✔✔organisation challenging bigger banks in terms
of driving innovation and attracting customers
what is an established, mid-sized bank? - correct answer ✔✔offers a full banking service
through branches and digital channels but not at the scale of 'big' banks
what is a specialist bank? - correct answer ✔✔specialises in a particular segment of the market
what is a digital only bank? - correct answer ✔✔- have a full banking license
- only accessible through a digital device
what is a neo-bank? - correct answer ✔✔- don't have their own license
,- partner with banks who do
what is a non-bank? - correct answer ✔✔- no connection to a traditional bank license
- meet conditions to provide financials services
what is retail banking? - correct answer ✔✔retail (or personal) banking is about providing
financial services to individuals.
what is private banking? - correct answer ✔✔- providing services to wealthy clients
- payment and account facilities plus investment related services tailored to clients needs
what is corporate banking? - correct answer ✔✔- providing services to large companies
what is wholesale banking? - correct answer ✔✔- borrowing and lending of money between
large institutions
- usually between banks through the interbank market
what is investment banking? - correct answer ✔✔- advice to raise capital
- managing mergers/acquisitions
- buying and selling shares
- managing customer investment portfolios
what is islamic banking? - correct answer ✔✔- banking services based on non-interest
principles
what is international banking? - correct answer ✔✔- business conducted across borders or
using different currencies
, when is a bank considered international? - correct answer ✔✔- branches overseas
- uses foreign currency
- has international customers
what types of challenger banks are fintechs? - correct answer ✔✔digital, neo and non banks
how do fintechs challenge bigger banks? - correct answer ✔✔solving customers' problems and
improving their banking experience
how can banks keep up with competitors? - correct answer ✔✔- replicate
- innovate
- collaborate
what is the main technology that facilitates open banking? - correct answer ✔✔open API's
what is an open API? - correct answer ✔✔allows one piece of software to interact with another
piece of software
what is advanced analytics? - correct answer ✔✔uses data to predict customer behaviour,
improve risk assessment, and shape business decisions
what are the 4 components of analytical solutions for banks? - correct answer ✔✔- reporting
- descriptive analytics
- predictive analytics
- prescriptive analytics
Guide
what do customers want? - correct answer ✔✔utility and functionality
what is a bank? - correct answer ✔✔licensed by a regulatory or government authority to take
deposits and lend money
what is a commercial bank? - correct answer ✔✔- serve retail and corporate customers
- take deposits and provide loans
- large ones engage in investment banking
- joint stock companies
what is a savings bank? - correct answer ✔✔- serve retail customers
- take deposits and provide loans
- mutually owned
what is mutual ownership? - correct answer ✔✔owners are the people who deposit and lend
from the bank
what is a co-operative bank? - correct answer ✔✔- serve retail customers
- take deposits and provide loans
- originated as mutually owned
- trend for them to form larger banks and become publicly listed companies
what is a building society? - correct answer ✔✔- mutually owned
- focus on retail deposit taking and mortgage lending
,what is a credit union? - correct answer ✔✔- non-profit
- mutual ownership
- members pool together savings and lend to each other
what is a finance house? - correct answer ✔✔- only provide loans
- no deposits
- money to lend comes from investors
What type of bank/ financial service organisation is non-profit? - correct answer ✔✔credit
union
What type of bank/ financial service organisation does not take deposits? - correct answer
✔✔finance house
what is a challenger bank? - correct answer ✔✔organisation challenging bigger banks in terms
of driving innovation and attracting customers
what is an established, mid-sized bank? - correct answer ✔✔offers a full banking service
through branches and digital channels but not at the scale of 'big' banks
what is a specialist bank? - correct answer ✔✔specialises in a particular segment of the market
what is a digital only bank? - correct answer ✔✔- have a full banking license
- only accessible through a digital device
what is a neo-bank? - correct answer ✔✔- don't have their own license
,- partner with banks who do
what is a non-bank? - correct answer ✔✔- no connection to a traditional bank license
- meet conditions to provide financials services
what is retail banking? - correct answer ✔✔retail (or personal) banking is about providing
financial services to individuals.
what is private banking? - correct answer ✔✔- providing services to wealthy clients
- payment and account facilities plus investment related services tailored to clients needs
what is corporate banking? - correct answer ✔✔- providing services to large companies
what is wholesale banking? - correct answer ✔✔- borrowing and lending of money between
large institutions
- usually between banks through the interbank market
what is investment banking? - correct answer ✔✔- advice to raise capital
- managing mergers/acquisitions
- buying and selling shares
- managing customer investment portfolios
what is islamic banking? - correct answer ✔✔- banking services based on non-interest
principles
what is international banking? - correct answer ✔✔- business conducted across borders or
using different currencies
, when is a bank considered international? - correct answer ✔✔- branches overseas
- uses foreign currency
- has international customers
what types of challenger banks are fintechs? - correct answer ✔✔digital, neo and non banks
how do fintechs challenge bigger banks? - correct answer ✔✔solving customers' problems and
improving their banking experience
how can banks keep up with competitors? - correct answer ✔✔- replicate
- innovate
- collaborate
what is the main technology that facilitates open banking? - correct answer ✔✔open API's
what is an open API? - correct answer ✔✔allows one piece of software to interact with another
piece of software
what is advanced analytics? - correct answer ✔✔uses data to predict customer behaviour,
improve risk assessment, and shape business decisions
what are the 4 components of analytical solutions for banks? - correct answer ✔✔- reporting
- descriptive analytics
- predictive analytics
- prescriptive analytics
