OB MIDTERM MCMASTER COMPREHENSIVE
EXAM STUDY GUIDE TEST PAPER
QUESTIONS AND SOLUTIONS 2026
◉ Telecommuting
Answer: Working outside the office 2+ days/week.
◉ Work Groups vs. Work Teams
Answer: Work groups share information; work teams focus on
collective performance.
◉ Problem-Solving Teams
Answer: Employees from the same department meeting to
brainstorm fixes.
◉ Self-Managed Teams
Answer: 10-15 people who plan, schedule, and implement their own
solutions.
◉ Cross-Functional Teams
Answer: Employees from different departments at the same
hierarchical level.
, ◉ Virtual Teams
Answer: Geographically dispersed teams using technology.
◉ Team Effectiveness: Context
Answer: Adequate resources, clear/supportive leadership, climate of
trust.
◉ Team Effectiveness: Composition
Answer: Member ability, personality, role allocation, and diversity.
◉ Team Effectiveness: Process
Answer: Common purpose, specific goals, team efficacy, strong
identity/cohesion.
◉ Social Identity Theory
Answer: People connect emotionally to groups; group success boosts
self-esteem.
◉ 5 Functions of Communication
Answer: Management, Feedback, Emotional sharing, Persuasion,
Information exchange.
EXAM STUDY GUIDE TEST PAPER
QUESTIONS AND SOLUTIONS 2026
◉ Telecommuting
Answer: Working outside the office 2+ days/week.
◉ Work Groups vs. Work Teams
Answer: Work groups share information; work teams focus on
collective performance.
◉ Problem-Solving Teams
Answer: Employees from the same department meeting to
brainstorm fixes.
◉ Self-Managed Teams
Answer: 10-15 people who plan, schedule, and implement their own
solutions.
◉ Cross-Functional Teams
Answer: Employees from different departments at the same
hierarchical level.
, ◉ Virtual Teams
Answer: Geographically dispersed teams using technology.
◉ Team Effectiveness: Context
Answer: Adequate resources, clear/supportive leadership, climate of
trust.
◉ Team Effectiveness: Composition
Answer: Member ability, personality, role allocation, and diversity.
◉ Team Effectiveness: Process
Answer: Common purpose, specific goals, team efficacy, strong
identity/cohesion.
◉ Social Identity Theory
Answer: People connect emotionally to groups; group success boosts
self-esteem.
◉ 5 Functions of Communication
Answer: Management, Feedback, Emotional sharing, Persuasion,
Information exchange.
