MAR 3203 EXAM 1 UCF QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026

MAR 3203 EXAM 1 UCF QUESTIONS ANSWERED CORRECTLY LATEST UPDATE 2026 Productivity increases when __________. - Answers inputs decrease while outputs remain the same Which of the following is not one of the basic functions of the management process? - Answers Inspecting Which of the following appears to provide the best opportunity for increases in productivity? - Answers Management The total of all outputs produced by the transformation process divided by the total of the inputs is __________. - Answers multifactor productivity An operations task performed at Hard Rock Café is __________. - Answers preparing employee schedules Which of the following is not a typical service attribute? - Answers Easy to store The "father" of scientific management is __________. - Answers Frederick W. Taylor Which of the following is the best example of a pure service? - Answers Counseling The service sector has lower productivity improvements than the manufacturing sector because __________. - Answers the service sector is usually more labor intensive than the manufacturing sector Which is not true regarding differences between goods and services? - Answers Goods tend to have higher customer interaction than services. Productivity measurement is complicated by __________. - Answers the lack of precise units of measurement Three critical productivity input variables are __________. - Answers labor, capital and management The three major business functions necessary to all organizations are __________. - Answers marketing, finance/accounting and production/operations The capital investment each year in the United States usually __________. - Answers increases Increases in productivity are difficult to achieve if __________. - Answers the task is more personal The service sector makes up approximately what percentage of all jobs in the United States? - Answers 85% Among the ethical and social challenges facing operations managers are __________. - Answers maintaining a sustainable environment The person who introduced standardized, interchangeable parts was __________. - Answers Eli Whitney The person who is most noted for his contributions to quality control in operations management was __________. - Answers W. Edwards Deming Which is not true regarding the differences between goods and services? - Answers Tangible goods are generally produced and consumed simultaneously; services are not. Which of the following is not part of value-chain analysis? - Answers Financial management Which of the following is true? - Answers Functional strategies are shaped by corporate strategy. A firm can effectively use its operations functions to yield competitive advantage through all of the following except __________. - Answers setting equipment utilization goals Standardization is an appropriate strategy in which stage of the product life cycle? - Answers Maturity Which of the following activities takes place most immediately once the organization's mission has been developed? - Answers The functional areas develop their supporting missions. A strategy is __________. - Answers an action plan to achieve the mission The ability of an organization to produce goods or services that have some uniqueness in their characteristics is __________. - Answers competing on differentiation Which of the following is not one of the 10 strategic OM decisions listed in the text? - Answers Marketing Which of the following international operations strategies allows a firm to pursue all three operations strategies? - Answers Transnational strategy An activity map __________. - Answers links competitive advantage, key success factors and supporting activities An international business is a firm that __________. - Answers participates in international trade or investment The ability of an organization to produce services that, by utilizing the consumers' five senses, have some uniqueness in their characteristics is __________. - Answers experience differentiation A firm producing a good is more likely to have which set of the following characteristics compared to a firm providing a service? - Answers Objective quality standards, tangible product and located away from customers The fundamental purpose of an organization's mission statement is to __________. - Answers define the purpose of the organization Which of the following OM strategic decisions pertains to the sensible location of processes and materials in relation to each other? - Answers Layout design The difference between a multinational corporation (MNC) and an international business is that __________. - Answers the multinational firm owns or operates facilities in a variety of countries Which of the following international operations strategies involves a high degree of centralization? - Answers Global strategy Which of the following is least likely to be a cost leadership competitive advantage? - Answers Broad product line Which of the following will more likely locate near their customers? - Answers A medical clinic Porter's Five Forces Model is used to evaluate competition based on which 5 aspects? - Answers Immediate rivals, potential entrants, customers, suppliers and substitute products Which of the international operations strategies involves a focus on cost reductions and high local responsiveness? - Answers Multidomestic SWOT analysis refers to __________. - Answers Strengths, weaknesses, opportunities and threats Which of the following statements concerning the operations management decision is relevant to services? - Answers Labor standards vary depending on customer requirements. Which of the following is correct? - Answers KSFs are often necessary, but not sufficient for competitive advantage. Which of the following is the best example of competing on low-cost leadership? - Answers A firm produces its product with less raw material waste than its competitor. A regression model is used to forecast sales based on advertising dollars spent. The regression line is y=500+35x and the coefficient of determination is .90. Which is the best statement about this forecasting model? - Answers The correlation between sales and advertising is positive. Which of the following statements about time-series forecasting is true? - Answers It is based on the assumption that the analysis of past demand helps predict future demand. The tracking signal is the__________ - Answers ratio of cumulative error/MAD Quantitative methods of forecasting include - Answers Exponential smoothing The degree or strength of a relationship between two variables is shown by the__________ - Answers correlation coefficient The last four weekly values of sales were 80, 100, 105, and 90 units. The last four forecasts were 60, 80, 95, and 75 units. These forecasts illustrate: - Answers Bias Which time-series model assumes that demand in the next period will be equal to the most recent period's demand? - Answers Naïve approach The primary purpose of the mean absolute deviation (MAD) in forecasting is to: - Answers Measure forecast accuracy Which of the following smoothing constants would make an exponential smoothing forecast equivalent to a naïve forecast? - Answers 1.0 Time-series patterns that repeat themselves after a period of days or weeks are called __________ - Answers seasonality Which of the following uses three types of participants: decision makers, staff personnel, and respondents? - Answers The Delphi method Forecasts are usually classified into three categories including: - Answers Short-range, medium-range, and long-range Forecasts used for new product planning, capital expenditures, facility location or expansion, and R&D typically utilize a__________ - Answers long-range time horizon A forecast that projects a company's sales is a(n): - Answers Demand forecast For a given product demand, the time-series trend equation is 53 - 4X. The negative sign on the slope of the equation: - Answers is an indication that product demand is declining Which of these conditions is not necessary for the economic order quantity model to be valid? - Answers The item has a constant purchase price. In the probabilistic model, increasing the service level will __________. - Answers increase the cost of the inventory policy