ATI LEADERSHIP AND MANAGEMENT
STAFFING AND SCHEDULING DECISION
QUESTION BANK 2026
◉ Planning
Answer: Decisions regarding what needs to be done, how it will be
done, and who is going to do it.
◉ Organizing
Answer: Organizational structure that determines the lines of
authority, channels of communication, and where decisions are
made.
◉ Staffing
Answer: Acquisition and management of adequate staff and staffing
mix
◉ Directing
Answer: Leadership role assumed by a manager that influences and
motivates staff to perform assigned
roles.
,◉ Controlling
Answer: Evaluation of staff performance and evaluation of unit goals
to ensure identified outcomes are being met.
◉ Management Qualities
Answer: leadership
Clinical Expertise
Business Sense
◉ Management Behaviors
Answer: Interpersonal
Informational
Decisional
◉ interpersonal management skills
Answer: networking
conflict negotiation/resolution
employee development
coaching
reward/punishment
,◉ Informational management skills
Answer: spokesperson
monitoring
reporting
◉ Decisional management skills
Answer: evaluations
resource allocation
hiring/firing
future planning
job analysis/redesigning
◉ Front-line managers
Answer: lower-level managers
-primary care nurse
-teams leads
-charge nurse
-care coordinator
◉ Middle Managers
Answer: supervise/coordinate activities of front-line managers
-unit manager
, -unit supervisor
◉ Management Theories
Answer: Human Relations-Based
---- theory X and Y
Servant Leadership
◉ Theory X management
Answer: assumes employees are inherently lazy and will avoid work
believes that workers need to be closely supervised
employ strict rules, threaten punishment
◉ Theory Y management
Answer: assumes employees are motivated and ambitious
emphasizes guidance, self-development, rewards
◉ servant leadership
Answer: focuses on providing increased service to others—meeting
the goals of both followers and the organization—rather than to
oneself.
◉ Servant Leadership Characteristics
STAFFING AND SCHEDULING DECISION
QUESTION BANK 2026
◉ Planning
Answer: Decisions regarding what needs to be done, how it will be
done, and who is going to do it.
◉ Organizing
Answer: Organizational structure that determines the lines of
authority, channels of communication, and where decisions are
made.
◉ Staffing
Answer: Acquisition and management of adequate staff and staffing
mix
◉ Directing
Answer: Leadership role assumed by a manager that influences and
motivates staff to perform assigned
roles.
,◉ Controlling
Answer: Evaluation of staff performance and evaluation of unit goals
to ensure identified outcomes are being met.
◉ Management Qualities
Answer: leadership
Clinical Expertise
Business Sense
◉ Management Behaviors
Answer: Interpersonal
Informational
Decisional
◉ interpersonal management skills
Answer: networking
conflict negotiation/resolution
employee development
coaching
reward/punishment
,◉ Informational management skills
Answer: spokesperson
monitoring
reporting
◉ Decisional management skills
Answer: evaluations
resource allocation
hiring/firing
future planning
job analysis/redesigning
◉ Front-line managers
Answer: lower-level managers
-primary care nurse
-teams leads
-charge nurse
-care coordinator
◉ Middle Managers
Answer: supervise/coordinate activities of front-line managers
-unit manager
, -unit supervisor
◉ Management Theories
Answer: Human Relations-Based
---- theory X and Y
Servant Leadership
◉ Theory X management
Answer: assumes employees are inherently lazy and will avoid work
believes that workers need to be closely supervised
employ strict rules, threaten punishment
◉ Theory Y management
Answer: assumes employees are motivated and ambitious
emphasizes guidance, self-development, rewards
◉ servant leadership
Answer: focuses on providing increased service to others—meeting
the goals of both followers and the organization—rather than to
oneself.
◉ Servant Leadership Characteristics
