WGU D514 Objective Assessment | OA| Explore
New 126 Actual Questions and Answers|2026
Update| 100% Correct.
1. A design thinking team is in the “Empathize” phase.
Which activity is most appropriate?
A. Conducting user interviews
B. Brainstorming solutions
C. Prototyping a wireframe
D. Running A/B tests
1
,Answer: A
Rationale: Empathize focuses on understanding user needs
through observation and interviews.
2. Which statement best describes “divergent thinking” in
innovation?
A. Narrowing down to one best idea
B. Generating many varied ideas without judgment
C. Following a strict logical process
D. Analyzing past failures only
2
,Answer: B
Rationale: Divergent thinking expands possibilities;
convergent thinking narrows.
3. A company uses “jobs to be done” (JTBD) framework.
What does it focus on?
A. Customer demographics
B. Functional, social, and emotional jobs a user hires a
product to do
C. Technical specifications
D. Competitor pricing
3
, Answer: B
Rationale: JTBD uncovers why users “hire” a solution.
4. What is the primary risk of skipping the “Prototype”
phase in design thinking?
A. Higher development costs due to late changes
B. Faster time to market
C. Reduced need for user feedback
D. Increased patent protection
4
New 126 Actual Questions and Answers|2026
Update| 100% Correct.
1. A design thinking team is in the “Empathize” phase.
Which activity is most appropriate?
A. Conducting user interviews
B. Brainstorming solutions
C. Prototyping a wireframe
D. Running A/B tests
1
,Answer: A
Rationale: Empathize focuses on understanding user needs
through observation and interviews.
2. Which statement best describes “divergent thinking” in
innovation?
A. Narrowing down to one best idea
B. Generating many varied ideas without judgment
C. Following a strict logical process
D. Analyzing past failures only
2
,Answer: B
Rationale: Divergent thinking expands possibilities;
convergent thinking narrows.
3. A company uses “jobs to be done” (JTBD) framework.
What does it focus on?
A. Customer demographics
B. Functional, social, and emotional jobs a user hires a
product to do
C. Technical specifications
D. Competitor pricing
3
, Answer: B
Rationale: JTBD uncovers why users “hire” a solution.
4. What is the primary risk of skipping the “Prototype”
phase in design thinking?
A. Higher development costs due to late changes
B. Faster time to market
C. Reduced need for user feedback
D. Increased patent protection
4
