1|P a g e
NSG 310 EXAM 3 ACTUAL EXAM PREP
2026 ALL QUESTIONS AND CORRECT
DETAILED ANSWERS ALREADY A
GRADED WITH EXPERT FEEDBACK
|NEW AND REVISED
What is a developmental crisis? - ANSWER- · A developmental crisis
can occur as individual development age related milestones in their life
· Ex: teenagers.
There is a local community crisis. Describe the heroic phase in
responding to this crisis. - ANSWER- · Heroic-emergency teams,
neighbors, and friends rally around survivors providing support and
supplies for recovery
What is a situational crisis? - ANSWER- · A situational crisis refers to a
stressful life event which exceeds a client's resources and coping
mechanisms/skills.
· EX: house is on fire.
Describe mild anxiety. (moderate, severe, panicked, all types of anxiety)
- ANSWER- · Heightened state of alertness
,2|P a g e
Nurses are kinesthetic learners. What does this mean? - ANSWER- ·
Kinesthetic learners best learn with demonstration and hands on practice
What is the difference between nonverbal and verbal communication? -
ANSWER- · Verbal communication includes sounds and words
· Nonverbal includes wordless cues
You have a client who only speaks Spanish. Who can be utilized as an
interpreter? - ANSWER- · On staff interpreters (someone who is a
certified interpreter and works for hospital)
What organization established educational standards requiring health
care agencies to provide systematic health education and trained for
clients? - ANSWER- · The joint commission has established standards
requiring health care agencies to provide systematic health education
and training for clients and families.
What is the goal of palliative care? - ANSWER- · Management for the
client and support for the family during the last stage of life
What is veracity? - ANSWER- · Truthful information about client's
condition
What can the nurse use to assist with education for a client who is
illiterate? - ANSWER- · Images and symbols
,3|P a g e
A preschooler is having difficulty with communication. How should the
nurse address this? - ANSWER- · With play. Clay, crayons, and paper
become modes of expression for important feelings and thoughts about
problems. Play is the child's language, especially because children have
major difficulties verbalizing their feelings.
List two de-escalation interventions for mental health emergencies. -
ANSWER- · Avoid rushing the client
· Slow things down. Set reasonable limits
· Do not indicate you feel threatened or argue the logic of a situation.
Allow verbal venting within reason. Use open, non-threatening stance.
Go to a quiet place.
An effective teaching strategy uses empowerment. What does this
include? - ANSWER- · Shaping refers to the reinforcement of
successive approximations of the target behavior. The client is
reinforced for behavior to get him closer to the goal or desired behavior.
· Ex: "Great job with ___ but really great job with this!"
What will assist in educating a four-year-old about an upcoming
procedure? - ANSWER- · Involve parents, allow child to touch and play.
An effective teaching strategy uses modeling. Describe this strategy. -
ANSWER- · Modeling describes learning a behavior by observing
another perform it
, 4|P a g e
What does the acronym CARE stand for? It is used to assist with conflict
situations. - ANSWER- · Clarify (Connect)
· Articulate (Appreciate)
· Request (Respond)
· Evaluate (Empower)
Therapeutic communication - ANSWER- · a goal-directed form of
communication used in health care to achieve goals that promote client
health and well-being
What intervention would you use when talking with a patient with
macular degeneration? - ANSWER- stand on the side
What does avoidance in therapeutic communication lead to? -
ANSWER- · Postpones the conflict leading to future issues/problems
· If you avoid the issue, it will just come up later on and you will have to
deal with it eventually.
A patient is recovering from a head injury with a lowered level of
consciousness. What is important to remember regarding verbal
communication? - ANSWER- · Hearing can remain acute. Initiate
conversation and remember your patient may be able to hear you even
though they are unconscious.
· Ex: if the patient is in surgery and is still conscious, they could hear
you.
NSG 310 EXAM 3 ACTUAL EXAM PREP
2026 ALL QUESTIONS AND CORRECT
DETAILED ANSWERS ALREADY A
GRADED WITH EXPERT FEEDBACK
|NEW AND REVISED
What is a developmental crisis? - ANSWER- · A developmental crisis
can occur as individual development age related milestones in their life
· Ex: teenagers.
There is a local community crisis. Describe the heroic phase in
responding to this crisis. - ANSWER- · Heroic-emergency teams,
neighbors, and friends rally around survivors providing support and
supplies for recovery
What is a situational crisis? - ANSWER- · A situational crisis refers to a
stressful life event which exceeds a client's resources and coping
mechanisms/skills.
· EX: house is on fire.
Describe mild anxiety. (moderate, severe, panicked, all types of anxiety)
- ANSWER- · Heightened state of alertness
,2|P a g e
Nurses are kinesthetic learners. What does this mean? - ANSWER- ·
Kinesthetic learners best learn with demonstration and hands on practice
What is the difference between nonverbal and verbal communication? -
ANSWER- · Verbal communication includes sounds and words
· Nonverbal includes wordless cues
You have a client who only speaks Spanish. Who can be utilized as an
interpreter? - ANSWER- · On staff interpreters (someone who is a
certified interpreter and works for hospital)
What organization established educational standards requiring health
care agencies to provide systematic health education and trained for
clients? - ANSWER- · The joint commission has established standards
requiring health care agencies to provide systematic health education
and training for clients and families.
What is the goal of palliative care? - ANSWER- · Management for the
client and support for the family during the last stage of life
What is veracity? - ANSWER- · Truthful information about client's
condition
What can the nurse use to assist with education for a client who is
illiterate? - ANSWER- · Images and symbols
,3|P a g e
A preschooler is having difficulty with communication. How should the
nurse address this? - ANSWER- · With play. Clay, crayons, and paper
become modes of expression for important feelings and thoughts about
problems. Play is the child's language, especially because children have
major difficulties verbalizing their feelings.
List two de-escalation interventions for mental health emergencies. -
ANSWER- · Avoid rushing the client
· Slow things down. Set reasonable limits
· Do not indicate you feel threatened or argue the logic of a situation.
Allow verbal venting within reason. Use open, non-threatening stance.
Go to a quiet place.
An effective teaching strategy uses empowerment. What does this
include? - ANSWER- · Shaping refers to the reinforcement of
successive approximations of the target behavior. The client is
reinforced for behavior to get him closer to the goal or desired behavior.
· Ex: "Great job with ___ but really great job with this!"
What will assist in educating a four-year-old about an upcoming
procedure? - ANSWER- · Involve parents, allow child to touch and play.
An effective teaching strategy uses modeling. Describe this strategy. -
ANSWER- · Modeling describes learning a behavior by observing
another perform it
, 4|P a g e
What does the acronym CARE stand for? It is used to assist with conflict
situations. - ANSWER- · Clarify (Connect)
· Articulate (Appreciate)
· Request (Respond)
· Evaluate (Empower)
Therapeutic communication - ANSWER- · a goal-directed form of
communication used in health care to achieve goals that promote client
health and well-being
What intervention would you use when talking with a patient with
macular degeneration? - ANSWER- stand on the side
What does avoidance in therapeutic communication lead to? -
ANSWER- · Postpones the conflict leading to future issues/problems
· If you avoid the issue, it will just come up later on and you will have to
deal with it eventually.
A patient is recovering from a head injury with a lowered level of
consciousness. What is important to remember regarding verbal
communication? - ANSWER- · Hearing can remain acute. Initiate
conversation and remember your patient may be able to hear you even
though they are unconscious.
· Ex: if the patient is in surgery and is still conscious, they could hear
you.
