AND ANSWERS SURE A+
✔✔Whose vision is reflected in the Phoenix Fire Department Professional Standard's
Guide? - ✔✔Current and Past members who have continued to make the Phoenix Fire
Department better for those who follow.
✔✔We consist of _______________________________. - ✔✔Firefighters,
Paramedics, Hazardous Materials Technicians, Technical Rescue Experts, Airport
Emergency Reponse, Crisis Response, Intervention Specialists, Fire Prevention, Public
Education, FEMA's Arizona Task Force One, All Hazard's Incident Management Teams,
Incident Support Teams, and much more.
✔✔What does the Phoenix Fire Department Professional Standard's Guide explain? -
✔✔Our organizational goals, expectations, and values.
✔✔We urge you to ___________________________________ in the Phoenix Fire
Department Professional Standard's Guide. - ✔✔Study it closely and absorb the
information.
✔✔What does the Professional Standard's Guide speak to? - ✔✔It speaks directly to
what is important to our department, Local 493 and the citizens of Phoenix.
, ✔✔What provides the backbone on which these standards exist? - ✔✔Our
labor/management process
✔✔Our members will __________________________________. - ✔✔Prevent Harm,
Survive and Be Nice!
✔✔What is the Phoenix Fire Department mission statement? - ✔✔The Phoenix Fire
Department is committed to providing the highest level of public safety services for our
community. We safely protect lives and property through fire suppression, training,
emergency medical and transportation services, disaster and crisis management, fire
prevention and public education.
✔✔What's the Phoenix Fire Department motto? - ✔✔We will prevent harm, survive and
be nice!
✔✔Prevent Harm - Three Aspects (Number 1) - ✔✔We are committed to the community
and our organization by being well trained, physically and mentally prepared at all times.
✔✔Prevent Harm - Three Aspects (Number 2) - ✔✔We undersand the value of ongoing
education and training, by using innovation and technology to be progressive.
✔✔Prevent Harm - Three Aspects (Number 3) - ✔✔We provide intenal customer
service programs and promote external customer service programs to prevent harm.
✔✔Survive - Three Aspects (Number 1) - ✔✔Safety is critical to everything we do.
✔✔Survive - Three Aspects (Number 2) - ✔✔We reognize this and will respond to the
community's needs safely by following our policies and procedures at all times,
communicating effectively and working as a team to always support each other.
✔✔Survive - Three Aspects (Number 3) - ✔✔We maintain constant situational
awareness and accountability to ourselves, to each other and to the customers we
serve.
✔✔Be Nice - Two Aspects (Number 1) - ✔✔We honor and respect our diverse
workforce by embracing and upholding the PFD Way at all times
✔✔Be Nice - Two Aspects (Number 2) - ✔✔Our goal is to always provide exceptional
customer service through professionalism and integrtiy to our memebrs and to those
who need our assistance in our community.
✔✔What are our 9 Organizational Values? - ✔✔Safety, Service Excellence, Embrace
Diversity, Honor and Respect, Integrity and Honesty, Teamwork, Innovation, Total
Wellness, and Communication