QUESTIONS AND ANSWERS SURE A+
✔✔The city now covers nearly _________ square miles? - ✔✔520
✔✔What's the population of the city of Phoenix? - ✔✔1.5 million
✔✔The needs and demands of our customer have grown to include
__________________? - ✔✔a wide range of services
✔✔The Phoenix Fire Department is a _______ organization - ✔✔Dynamic
✔✔How many employees does the Phoenix Fire Department have? - ✔✔2,000
employees
✔✔How many fire stations does the Phoenix Fire Department have? - ✔✔58 fire
stations
✔✔How many emergency response apparatus does the Phoenix Fire Department
have? - ✔✔Hundreds
✔✔Our Department supports a work force that's on duty ___________? - ✔✔24
hours/day, 7 days/week
,✔✔We must maintain ____________________. - ✔✔A constant state of readiness
✔✔In order for this large system to function effectively __________________. -
✔✔Many critical programs and support mechanisms are required.
✔✔What's the purpose of the "Assess and Prioritize Fire Department Programs and
Needs"? - ✔✔Conduct a comprehensive assessment of all programs and services of
our Department
✔✔Firefighting is an inherently _____________? - ✔✔Dangerous profession
✔✔The Phoenix Fire Department and the City of Phoenix are committed to the
___________________ of our firefighters and retirees. - ✔✔Health and Safety
✔✔We place great emphasis on the programs we have in place
to__________________. - ✔✔Keep our members safe and healthy.
✔✔What's the purpose of the Management of Human Resources initiative? - ✔✔To
assess and implement solutions for improvements regarding member health and safety
programs, as well as compliance with nationally recognized safety standards and best-
practices.
✔✔The Phoenix Fire Department manages
___________________________________________________________. - ✔✔A
significant amount of data and a number of important statistics.
✔✔The data we manage includes _______________________________. -
✔✔Emergency response information, employees, budget needs and program
management.
✔✔Managers utilize this data to _____________________________________. -
✔✔Evaluate employee and program performance
✔✔In addition, this data is vital to __________________________________. -
✔✔Demonstrating to City management and our customers how effectively our
resources are managed
✔✔What's the purpose of the Analysis and Management of Data initiative? - ✔✔To
improve the systematic examination of the Phoenix Fire department's data with an
emphasis on statistical analysis and data-driven decision making.
, ✔✔The quantity of information is staggering due to ______________. - ✔✔The size of
the Phoenix Fire Department and the complexity of our work.
✔✔It is critical that we continue to ____________________________. -
✔✔Successfully measure data and statistical information, and apply this information
throughout our organization.
✔✔What presents serious challenges for emergency responders? - ✔✔The population
density and expansive geographical boundaries of Phoenix.
✔✔Our minimum response times are set by _________________. - ✔✔National Fire
Protection Association (NFPA) Standard 1710.
✔✔What is the minimum response time standard? - ✔✔We must reach an emergency
within 5 minutes of dispatch, 90% of the time.
✔✔What will be needed to address the challenges presented by dispatch and
deployment in such a large service area? - ✔✔A multifaceted approach
✔✔In 2017, how many emergency dispatches did Phoenix Fire Department respond to?
- ✔✔215,178
✔✔The majority of the emergency dispatches we responded to in 2017 were
______________. - ✔✔medical in nature
✔✔The demand of ________has a significant impact on our system. - ✔✔emergency
medical services
✔✔We are struggling with the challenges of _____________________. - ✔✔ever
increasing emergency service demands.
✔✔What's the purpose of the Emergency Service Delivery and Deployment Model
initiative? - ✔✔The comprehensive evaluation of the variety of ways the Department
delivers emergency and non-emergency service to our customers.
✔✔___________________ are proud to present our newly revised Professional
Standard's Guide. - ✔✔The Phoenix Fire Department and United Phoenix Firefighter's
IAFF Local 493.
✔✔What does the Professional Standard's Guide manual contain? - ✔✔Our
Department's philosophy, organizational mission and goals.