BEHAVIOR ACTUAL EXAM PAPER 2026
QUESTIONS ANSWERS VERIFIED
EXCELLENCE
◉ job characteristics model (JCM)
Answer: a model that proposes that any job can be described in
terms of five core job dimensions: skill variety, task identity, task
significance, autonomy, and feedback
◉ skill variety
Answer: the degree to which a job requires a variety of different
activities
◉ task identity
Answer: the degree to which a job requires completion of a whole
and identifiable piece of work
◉ task significance
Answer: the degree to which a job has a substantial impact on the
lives or work of other people
,◉ autonomy
Answer: the degree to which a job provides substantial freedom and
discretion to the individual in scheduling the work and in
determining the procedures to be used in carrying it out
◉ feedback
Answer: the degree to which carrying out the work activities
required by a job results in the individual obtaining direct and clear
information about the effectiveness of his or her performance
◉ job rotation
Answer: the periodic shifting of an employee from one task to
another
◉ job enrichment
Answer: the vertical expansion of jobs, which increases the degree to
which the worker controls the planning, execution, and evaluation of
the work
◉ flextime
Answer: flexible work hours
◉ job sharing
, Answer: an arrangement that allows two or more individuals to split
a traditional 40-hour-a-week job
◉ telecommuting
Answer: working from home at least two days a week on a computer
that is linked to the employer's office
◉ employee involvement
Answer: a participative prococess that uses the input of employees
and is intended to increase employee commitment to an
organization's success
◉ participative management
Answer: a process in which employees share a significant degree of
decision making power with their immediate superiors
◉ representative participation
Answer: a system in which workers participate in organizational
decision making through a small group of representatives such as
work councils or board or representatives
◉ internal equity
Answer: the worth of the job to the organization