ESSENTIALS OF ORGANIZATIONAL
BEHAVIOR EXAM QUESTIONS SOLUTIONS
2026 STUDY SHEET REVISION PACK
ACADEMIC INSIGHT
◉ psychological empowerment
Answer: employees beliefs in the degree to which they influence
their work environments, their competencies, the meaningfulness of
their jobs, and their perceived autonomy.
◉ organizational commitment
Answer: an employee identifies with a particular organization and
its goals and wishes to remain a member.
◉ Perceived organizational support (POS)
Answer: is the degree to which employees believe the organization
values their contributions and cares about their well-being.
◉ employee engagement
Answer: an individuals involvement with, satisfaction with, and
enthusiasm for, the work she does.
, ◉ core self evaluations (CSE)
Answer: believe in their inner worth and basic competence- are
more satisfied with their jobs than those with negative CSE.
◉ Exit
Answer: the exit response directs behavior toward leaving the
organization, including looking for a new position as well as
resigning.
◉ Voice
Answer: the voice response includes actively and constructively
attempting to improve conditions, including suggesting
improvements, discussing problems with superiors and undertaking
some forms of union activity.
◉ Loyalty
Answer: the loyalty response means passively but optimistically
waiting for conditions to improve, including speaking up for the
organization in the face of external criticism and trusting the
organization and management to do the right thing.
◉ Neglect
Answer: The neglect response passively allows conditions to worsen
and includes chronic absenteeism or lateness, reduced effort, and
increased error rate.
BEHAVIOR EXAM QUESTIONS SOLUTIONS
2026 STUDY SHEET REVISION PACK
ACADEMIC INSIGHT
◉ psychological empowerment
Answer: employees beliefs in the degree to which they influence
their work environments, their competencies, the meaningfulness of
their jobs, and their perceived autonomy.
◉ organizational commitment
Answer: an employee identifies with a particular organization and
its goals and wishes to remain a member.
◉ Perceived organizational support (POS)
Answer: is the degree to which employees believe the organization
values their contributions and cares about their well-being.
◉ employee engagement
Answer: an individuals involvement with, satisfaction with, and
enthusiasm for, the work she does.
, ◉ core self evaluations (CSE)
Answer: believe in their inner worth and basic competence- are
more satisfied with their jobs than those with negative CSE.
◉ Exit
Answer: the exit response directs behavior toward leaving the
organization, including looking for a new position as well as
resigning.
◉ Voice
Answer: the voice response includes actively and constructively
attempting to improve conditions, including suggesting
improvements, discussing problems with superiors and undertaking
some forms of union activity.
◉ Loyalty
Answer: the loyalty response means passively but optimistically
waiting for conditions to improve, including speaking up for the
organization in the face of external criticism and trusting the
organization and management to do the right thing.
◉ Neglect
Answer: The neglect response passively allows conditions to worsen
and includes chronic absenteeism or lateness, reduced effort, and
increased error rate.
