Steps in the ethical decision making process correct answers 1. Moral Awareness
2. Ethical Judgment
3. Ethical Behavior
moral awareness correct answers occurs when a person recognizes that a situation/issue is one
that raises ethical concerns and must be thought about in ethical terms (recognize you're facing a
moral issue)
More likely to recognize moral issue when correct answers - peers consider it morally
problematic (friends bring up the problem to you)
- moral language (ethical v. neutral) is used when problem is presented
- decision could cause serious harm to others (affecting a lot of people)
ethical vs. neutral language correct answers type of language affects way people perceive ethical
or unethical situations
ethical judgment correct answers - the ability to determine the morally right or best course of
action
- making a decision about what's the right thing to do in a situation with ethical overtones
ethical behavior correct answers behavior that conforms to a society's accepted principles of right
and wrong (characteristics that affect the judgment)
stakeholders correct answers - all those who are significantly affected by corporate activities
- any individual or group that can affect or be affected by business decisions or undertakings
Sound ethical decision-making:
1. Gather the facts
2. Define the ethical issues
3. Identify the affected parties
4. Identify the consequences
5. Identify the obligations
6. Consider your character and integrity
7. Think creatively about potential actions
8. Check your gut correct answers 1. do your homework, get information and research
2. justice/fairness perspective, recognize limitations
3. harms v. benefits, roleplay to see the impact of decisions made
4. identify those that have a relatively high probability of occurring (particularly, negative ones) -
short & long term
5. reasons and truth
6. identify relevant moral community and consider the community's advice (How will I be
remembered when I'm gone?)
7. creative alternatives
, 8. hardwired with empathy & fairness (If I did this, I'd feel good about it!)
symbolic correct answers message that can be seen behind actions
secrecy correct answers disclosure rule with transparency
consequentialist correct answers identify all stakeholders who are going to experience harms and
benefits (consequences)
deontologist correct answers people with rights involved and duties to act in a situation
duty correct answers - obligation to act in one way or another
- can constrain choices with searching for principles or prior conditions instead of consequences
of the potential action
whistle-blowing correct answers reporting misconduct of others
What type of role is more likely to report misconduct? correct answers - roles that are in charge
of reporting misconduct (teachers with plagiarism)
- roles where it's their responsibility/duty and NOT a voluntary ethical act
Group norms correct answers - standards of daily behavior that are accepted as appropriate by
members of a group (social consensus)
- "Everyone's doing it" (provides powerful behavioral guidance because people want to fit in)
- Rationalizing unethical behavior (statement supported by the boss can encourage/discourage
behavior)
- Pressure to go along (convincing, ostracism)
Organizational effects correct answers - Rewards and punishments (most important influences)
- Roles at work (organizational>professional role)
- Diffusion of responsibility
Rewards and punishments correct answers - more likely to behave in ways that are rewarded
("do what's measured and rewarded")
- avoid punishments
- what gets rewarded gets done
goal setting and incentives correct answers - rewards are often tied to explicit goals (desired
outcome)
- motivate behavior (most effective motivational method)
- NEGATIVE: can allow for shortcuts, lack of attention to detail, risky and unethical behavior
diffusion of responsibility correct answers the tendency for individuals to feel disconnected from
the responsibility of the consequences (no sense of personal responsibility)