process of individual ethical decision making behavior correct answers moral awareness, ethical
judgement, ethical behavior
more likely to recognize moral issue when correct answers Peers consider it morally problematic
Moral language is used when problem is presented. Like if boss says I don't know if we can do
this but...
Decision could cause serious harm to others
sound ethical decision making correct answers Gather the facts
Define the ethical issues. What are issues involved or secondary.
Identify the affected parties. These are groups affected by my actions
Identify the consequences
Identify the obligations. Have you made any promises. u78
Consider your character and integrity
Think creatively about potential actions
Check your gut
Pygmalion effect correct answers people's expectations or beliefs determine their behavior and
performance, thus serving to make their expectations come true.
expectations from managers actually come true
what shapes ethical decisions correct answers the pygmalion effect
rewards and punishments
goals
diffusion of responsibility
diffusion of responsibility correct answers the tendency for individuals to feel diminished
responsibility for their actions when they are surrounded by others who are acting the same way
deindividuation correct answers the loss of self-awareness and self-restraint occurring in group
situations that foster arousal and anonymity
ethics vs law correct answers The relationship between ethics and the law. Sometimes the law
does not include things that are unethical.
Corporate rules as "law"- individuals break rules
Discrimination laws-the fair employment act. Does an ugly person mean that they are going to
make less revenue then someone who is goodlooking
whistleblower law correct answers states that no employer can discharege, threaten, or
discriminate against any employee because the employee in good faith reported or caused to be
reported something that was believed to be a violation of a law or rule.
cognitive biases: gathering facts correct answers fact gathering. its the way we think through a
problem
, confirmation trap correct answers A cognitive bias that may influence your choice of which facts
to gather and where to look (88)
Happens due to our tendency to look for information that will confirm our preferred
answer/choice or neglect to search for evidence that might prove us wrong
In an attempt to overcome the confirmation trap, it's important to consciously try to think of
ways you could be wrong (89)
You may still miss some important facts, but you'll miss less than if you didn't think at all
cognitive biases: looking at consequences correct answers Looking at consequences
Reduced number of consequences
Consequences for self vs. others
Consequences as risk
Illusion of optimism(that they have done the right thing and things are going to work out well
and illusion of control
Escalation of commitment-you might buy property just because you are committed to it and pay
too much for it
So...
Invite input, especially from those who disagree with you so you can get a different mindset and
opions.
escalation of commitment correct answers an increased commitment to a previous decision in
spite of negative information
to stop this commitment and invite input
illusion of optimism correct answers Overestimating the likelihood of good future events and
underestimating the bad
illusion of control correct answers perception of uncontrollable events as subject to one's control
or as more controllable than they are
cognitive biases: thinking about integrity correct answers Illusion of superiority- do you do what
your accounting boss says or what your other boss says. everyone thinks of themselves as above
average
Ethics of your profession
levels of moral development: level 1 correct answers young kids: rewards/punishments,
exchange kids based on whatever they decide or how parents teach them
levels of moreal development: level 2 correct answers Shared norms, societal obligations-this is
how society works. If "everyone does this" then society is screwed I am part of the flow