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6 UPLOAD, ACTUAL EXAM QUESTIONS AND
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CORRECT DETAILED ANSWERS (100% VERIFI n n n n
ED ANSWERS) | GRADED A+
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nWhich of the following are guidelines for communicating with people? -
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--<<ANSWER IS >>---Remain calm, never lose your cool towards a person.
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Which of the following is a guideline for communicating across language b
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arriers? - --<<ANSWER IS >>---Be patient and respect the other
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persons attempts to communicate with you.
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Which of the following is an example of empathy? - --<<ANSWER IS >>--
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-Elizabeth tries to put herself in the other persons shoes.
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Which of the following statements about tact is true? - --<<ANSWER IS
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>>---
You should use tact with customers and clients, but it is not helpful with c
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oworkers.
,Which of the following is an example of using positive language? - --
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<<ANSWER IS >>--- n n
"This lot is for employees only, but you can park in the visitor lot just arou
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nd the corner."
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Which of the following is a guideline for providing first aid? - --
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<<ANSWER IS >>---Do not give first aid if the victim refuses to consent.
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Which of the following is a guideline for providing first aid? - --
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<<ANSWER IS >>--- n n
Provide first aid that is within the scope of your training.
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Which of the following is a correct response to an accident or emergency?
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- --<<ANSWER IS >>---Call for help immediately.
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What color is usually painted on industrial first aid kits? - --
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<<ANSWER IS >>---Federal safety green. n n n n
Which of the following guidelines would NOT help reduce disease transm
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ission when providing first aid? - --<<ANSWER IS >>---
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Removing protective clothing and equipment.
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Which of the following is a correct treatment for a severe cut? - --
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<<ANSWER IS >>---Put a dressing over the cut and apply pressure.
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, Which of the following is a correct treatment for a small cut? - --
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<<ANSWER IS >>---Wash the cut.
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Which sign or symptom below might indicate an early stage of traum
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atic shock? - --<<ANSWER IS >>---Pale, bluish skin.
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Which sign or symptom below might indicate a late stage of traumatic sho
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ck? - --<<ANSWER IS >>---Attitude of not caring.
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Which of the following is a symptom of a first degree burn? - --
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<<ANSWER IS >>---Mild swelling.
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Which of the following is a symptom of a second degree burn? - --
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<<ANSWER IS >>---Blistering.
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Which of the following is a symptom of a third degree burn? - --
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<<ANSWER IS >>---Charred or white appearance of the burned area.
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Which of the following is the brachial artery? - --<<ANSWER IS >>---
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Right above the bend of the arm.
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Which of the following symptoms might indicate heat exhaustion? - --
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<<ANSWER IS >>---Normal body temperature.
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