In what country is the Lima Treadway Tire plant located?
A. Canada
B. USA
C. Peru
D. Australia - ✔✔B
What term(s) best describes the problem that the plant is having, and the one that Ashley Wall
is most concerned with?
A. Employee theft
B. Low operating efficiency
C. Turnover and low morale
D. Low team cooperation - ✔✔C
According to the plant manager, what is the most important duty of the line foreman?
A. Meeting performance goals
B. Increasing cooperation within their team
C. Improving the quality of equipment on their line
D. Reducing turnover on their line - ✔✔A
Which of the following best describes the training process for new line foreman?
A. They first go through a formal training process, then receive informal training from their area
manager
B. They receive only informal training, at the discretion of the general supervisor and area
manager
, C. They first receive informal training from their area manager, then go through a formal
training process
D. They go through a formal training process, and then are assigned a formal mentor through a
mentorship program - ✔✔B
How do the line foremen feel about their jobs?
A. Most are not very satisfied with their jobs
B. Many of the foreman are very satisfied with their jobs, but a small number aren't very
satisfied
C. Most are very satisfied with their jobs
D. Most are pretty satisfied with their jobs, especially the job training programs - ✔✔A
Which of the following is not one of the traits of the best managers according to findings from
Project Oxygen at Google?
A. Help employees with career development
B. Possess higher level of technical expertise than others
C. Be a good coach
D. Be a good communicator - ✔✔B
What are two critiques Adam Grant makes about the MBTI? - ✔✔the thinking-feeling
dimension reflects independent constructs, not poles on a continuum
According to the Decision Lab, the FAE is often confused with which of the following
phenomenons? - ✔✔correspondence bias
What is one way that people can overcome the Fundamental Attribution Error (FAE) according
to the Decision Lab? - ✔✔put yourself in the other person's shoes