IAHSS SUPERVISOR 2026 ACCESS
CONTROL CROWD MANAGEMENT AND
THREAT ASSESSMENT LEARNING
RESOURCE
◉ The way the message is communicated can be more _____________
than the message itself.
Answer: important
◉ Your emotional ___________________ is your ability to control your
behaviors and emotions in relationships with others.
Answer: intelligence
◉ To be an effective communicator, you learn to _____________ as well
as to speak and to ___________.
Answer: Listen....speak
◉ Listening is the most import skill a good ___________________ can
master
Answer: Communicator
, ◉ Core conditions of effective communication consists of four
variables: Accurate empathy, positive regard, genuineness, and
__________________.
Answer: Specificity
◉ Which of the following is not a step of self-evaluation?
Answer: Mentor and be mentored
◉ Which of the following best describes the definition of goals?
Answer: A rough roadmap of where you want to be
◉ What type of process is goal-setting?
Answer: Ongoing
◉ Which of the following is not an outcome of self-improvement?
Answer: Less employee efficiency
◉ What is a common thread in professional growth and
development?
Answer: Continual change
◉ A supervisor should learn enough about __________________ to adapt
their supervisory technique for each person under their charge.
CONTROL CROWD MANAGEMENT AND
THREAT ASSESSMENT LEARNING
RESOURCE
◉ The way the message is communicated can be more _____________
than the message itself.
Answer: important
◉ Your emotional ___________________ is your ability to control your
behaviors and emotions in relationships with others.
Answer: intelligence
◉ To be an effective communicator, you learn to _____________ as well
as to speak and to ___________.
Answer: Listen....speak
◉ Listening is the most import skill a good ___________________ can
master
Answer: Communicator
, ◉ Core conditions of effective communication consists of four
variables: Accurate empathy, positive regard, genuineness, and
__________________.
Answer: Specificity
◉ Which of the following is not a step of self-evaluation?
Answer: Mentor and be mentored
◉ Which of the following best describes the definition of goals?
Answer: A rough roadmap of where you want to be
◉ What type of process is goal-setting?
Answer: Ongoing
◉ Which of the following is not an outcome of self-improvement?
Answer: Less employee efficiency
◉ What is a common thread in professional growth and
development?
Answer: Continual change
◉ A supervisor should learn enough about __________________ to adapt
their supervisory technique for each person under their charge.
