SECURITY PROTOCOLS AND INCIDENT
COMMAND REVIEW SET
◉ What is the goal of managed care systems?
Answer: To control cost
◉ Which category in the institutions organizational chart best
describes line officers' position?
Answer: Employee
◉ What is the most important factor in being a security officer?
Answer: Honesty and integrity
◉ What does CMS stand for?
Answer: Centers for Medicare & Medicaid Services
◉ What does FTE stand for?
Answer: Full Time Equivalent
,◉ What does HIPPA stand for?
Answer: Health Insurance Portability and Accountability Act
◉ Who makes most of the critical security decisions in the
organization?
Answer: Security Officer
◉ For whom do supervisors advocate?
Answer: Employees and the organization
◉ What the two distinct sides of a supervisor's work?
Answer: Personnel and tasks
◉ What are three tasks assigned to a supervisor?
Answer: 1) Documentation 2) Scheduling and 3) Budget
◉ What is the simple secret to keeping employees content?
Answer: Take care of the little things
◉ A good supervisor is one who can create _________________________ .
Answer: Balance
, ◉ What percentage of the security operating budget is allocated to
labor and labor-related costs?
Answer: More than 93%
◉ A simple rule of that is what is for the team or
_________________________ wins out over what is good for the
________________________.
Answer: Organization.... individual
◉ Real recognition, given ____________________, makes an impact and
helps build individual as well as team morale.
Answer: Correctly
◉ As a supervisor, you must recognize what various staff member
are _______________ at and then work to put them in situations where
they can ____________________.
Answer: Good..... flourish
◉ Documenting employee performance is an essential,
________________ process.
Answer: Everyday
◉ The schedule must, first, work for your ______________________ and,
second, be fair and equitable for your __________________________.