MGMT 309 EXAM 1
2026-2027
Expert-Verified Questions and Answers
(With A+ Grades Guarantee)
, What is management? : A set of activities directed at an organization's resources
with the aim of achieving organizational goals in an efficient and
effective manner
efficent Using resources wisely and in a cost-effective way
effective Making the right decisions and successfully implementing
them
What are the three levels of management Top management, middle management, and first-line management.
Top Managment Make up the relatively small group of executives who
manage the overall organization. Create the organization's goals, overall strategy,
and operating policies ex. CEO, President, Vice president
Middle management : Largest group of managers in most organizations plant manager, operations
manager, and division head. Responsible for Implementing policies and plans
developed by top managers Supervising and coordinating the activities of lower-
level
Managers
first line managers Supervise and coordinate the activities of
operating employees. Responsible for Overseeing day-to-day operations of their
respective stores Hiring operating employees to staff them Handling other routine
administrative duties required of them Spending a large proportion of their time
supervising the
work of subordinates. Positions: supervisor, coordinator, and office manager
What are the four functions of management? planning and decision making , organizing, leading, controlling
7 fundamental management skills technical, interpersonal, conceptual, diagnostic, communication, decision making,
time management
Technical Skills skills that involve the ability to perform tasks in a specific discipline or department
Interpersonal Skills The ability to communicate with, understand, and
motivate both individuals and groups
Conceptual Skills The manager's ability to think in the abstract
Diagnostic Skills The manager's ability to visualize the most appropriate response to a situation
Communication Skills Ability to convey information effectively and effectively receive information
2026-2027
Expert-Verified Questions and Answers
(With A+ Grades Guarantee)
, What is management? : A set of activities directed at an organization's resources
with the aim of achieving organizational goals in an efficient and
effective manner
efficent Using resources wisely and in a cost-effective way
effective Making the right decisions and successfully implementing
them
What are the three levels of management Top management, middle management, and first-line management.
Top Managment Make up the relatively small group of executives who
manage the overall organization. Create the organization's goals, overall strategy,
and operating policies ex. CEO, President, Vice president
Middle management : Largest group of managers in most organizations plant manager, operations
manager, and division head. Responsible for Implementing policies and plans
developed by top managers Supervising and coordinating the activities of lower-
level
Managers
first line managers Supervise and coordinate the activities of
operating employees. Responsible for Overseeing day-to-day operations of their
respective stores Hiring operating employees to staff them Handling other routine
administrative duties required of them Spending a large proportion of their time
supervising the
work of subordinates. Positions: supervisor, coordinator, and office manager
What are the four functions of management? planning and decision making , organizing, leading, controlling
7 fundamental management skills technical, interpersonal, conceptual, diagnostic, communication, decision making,
time management
Technical Skills skills that involve the ability to perform tasks in a specific discipline or department
Interpersonal Skills The ability to communicate with, understand, and
motivate both individuals and groups
Conceptual Skills The manager's ability to think in the abstract
Diagnostic Skills The manager's ability to visualize the most appropriate response to a situation
Communication Skills Ability to convey information effectively and effectively receive information
