CTC301 Conflict Communication
The following presentation breaks down Conflict Communication. The presentation goes over assertive communication styles, action style, process style, people style, 5 conflict response styles, suppression, avoidance, resolution, transformation, transcendence, contentious tactics, cognitive bias, the six principles of influence, six steps to resolution roadmap, identifying issues, building trust, asking diagnostic questions, reframing strategies, brainstorming, and getting to an agreement. The final slide discusses my advice along with a brief summary of conflict.
Geschreven voor
- Instelling
- Post University
- Vak
- CTC301: Professional Success Seminar (CTC301)
Documentinformatie
- Geüpload op
- 15 juli 2021
- Aantal pagina's
- 23
- Geschreven in
- 2016/2017
- Type
- PRESENTATIE
- Persoon
- Onbekend
Onderwerpen
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communication
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conflict
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professional seminar
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tips
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action
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people
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suppression
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resolution
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trust building
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strategies
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reframing questions
Ook beschikbaar in voordeelbundel