MNG 2601 Self assessment

Self assessment MNG 2601 Question 1 of 20 1.0 Points To qualify for a home loan, the applicant must earn a certain minimum salary. Private banks are now changing their policy in this regard, and are also giving home loans to low-income groups. This is an example of a(n) _____ strategy. A. market development B. conglomerate diversification C. divestiture D. innovation Question 2 of 20 1.0 Points Which one of the following is an example of a non-programmed decision? A. implementing a new work-flow procedure for a production plant B. deciding if the cheques should be mailed to creditors within 30, 60 or 90 days C. what to deduct for taxes from gross salaries D. whether an employee is entitled to two or three weeks leave Question 3 of 20 1.0 Points Which one of the following is an example of a component in the market environment of a telecommunications organisation? A. Their clients B. The rand/Us dollar exchange rate C. Their vision statement D. The latest technology in the telecommunication industry Question 4 of 20 1.0 Points According to Herzberg’s two factor theory, ______ is an example of a motivator, while ______ is an example of a hygiene factor. A. responsibility; the work itself B. recognition; salary C. salary; the organisational policy D. the work itself; responsibility Question 5 of 20 1.0 Points Fiedler's least preferred Co-worker (LPC) theory _____. A. predicts the degree of group participation in certain situations and then sets standards for the inclusion of subordinates in the decision-making process. B. states that a leader's effectiveness is determined by the fit between a leader's style and the situation. The organisation maintains the fit by determining the leader's leadership style, analysing the situation and matching the style and situation by changing the situation. C. proposes that the most effective leadership style for a particular situation is the maturity of the subordinates, which can be categorised in terms of that person's need for achievement, willingness to accept responsibility and task-related ability and experience. D. identified two basic forms of leadership behaviour, namely task-oriented and employee-oriented leader behaviour. Question 6 of 20 1.0 Points According to the equity theory of motivation, one way that an employee will attempt to restore equity (if he/she is being under-rewarded) is by resigning. True False Question 7 of 20 1.0 Points ______ is the process of taking corrective action to find a solution, while ______ is a process of selecting an alternative course of action that will solve a problem. A. Control; problem-solving B. Decision-making; control C. Problem-solving; decision-making D. Decision-making; problem-solving Question 8 of 20 1.0 Points The National Museum is doing the annual adjustment of its entrance fees. It needs to determine the effect of a 10% increase in fees on the average number of people visiting the museum per year. It estimates that there is a 60% chance of visitor numbers decreasing by 10%, a 30% chance of visitor numbers decreasing by 15% and a 10% chance of visitor numbers decreasing by 20%. This is an example of a/an _____ decision, made under conditions of _____. A. un-programmed, risk B. programmed; certainty