HRM2605_Revision_Questions_and_Memo

HUMAN RESOURCES MANAGEMENT MNH202-C 2009 Revision Questions & Memo SECTION A 1. Judy is an accountant in a computer software company. The software designers often work at home using dial-up connections and only come to the office for scheduled meetings with project managers and clients. Judy has a daughter of 10 and, although she puts in eight hours of work every week day, her working hours are scheduled around her daughter's school and other activities. 1. Judy works flexitime while the software engineers telecommute. 2. Judy works a compressed work week while the engineers work flexitime. 3. Judy telecommutes while the engineers work a compressed work week. 4. Judy telecommutes while the engineers work flexitime. 2. General methods to gather job related information include MNH202 2 Revision Questions a. Interviews b. Position Analysis Questionnaire c. Job element method d. Work sampling e. Site observations 1. a, band c 2. b, c and d 3. a, d and e 4. b, c and e 3. The tool that lists the knowledge, abilities and skills needed to perform the job satisfactorily is called 1. job analysis 2. job evaluation 3. job title 4. job specification 4 "From now on, John," your supervisor tells you, "You make all the decisions as far as your work schedule is concerned. Don't bother me with details as long as you get the work done correctly. You are on your own!" This is called job __________________ 1. enlargement 2. simplification 3. involvement 4. enrichment 5. Job rotation has the following benefit(s) a. addresses the problem of boringly repetitive jobs b. it is often used as a training technique for new inexperienced employees c. help develop managerial generalists d. gives managers a means of coping with frequent absenteeism and high turnover 1. a and b 2. b, c and d 3. a, b, c and d 4. a, c and d. 6. Your production lines are manufacturing a standardised product. Efficiency is critical to your production costs. The majority of production line tasks MNH202 3 Revision Questions are easy and repetitive in nature. The use of _________ would be your best choice in job redesign. 1. job enrichment 2. job rotation 3. flexible work design 4. work Simplification 7. Hermina is working through the process that ensures her company will have the right number of people with the right skills to meet their goals in delivering service and outputs to their customers. Hermina is engaged in: 1. recruitment 2. selection 3. human resource planning 4. telerecruiting 8. Of the following, the least expensive recruiting method would be the use of 1. direct applications 2. campus recruiting 3. private employment agencies 4. radio advertising 9. Hiring former technikon / college / university friends or neighbourhood associates is a recruitment method known as: 1. succession planning 2. the old boy network 3. gate hiring 4. a source trust 10. The extent to which a selection test will yield similar results when readministered repeatedly is known as its: 1. probable error 2. validity 3. reliability 4. validity and reliability 11. This application blank technique scores question responses according to the question’s importance and computes a total score for each applicant. 1. Numerical application blank 2. Weighted application blank 3. Quantitative application blank