QUESTION 1: TRUE/FALSE STATEMENT TRUE/ FALSE (1 MARK) MOTIVATION (2 MARKS) REFERENCE (1 MARK) 1.1 Self-understanding is the result of insensitive confrontation. False A learner’s essential confrontation with him/herself leads to selfunderstanding.

QUESTION 1: TRUE/FALSE STATEMENT TRUE/ FALSE (1 MARK) MOTIVATION (2 MARKS) REFERENCE (1 MARK) 1.1 Self-understanding is the result of insensitive confrontation. False A learner’s essential confrontation with him/herself leads to selfunderstanding. This allows the learner to break through the unimportance and confusion of a situation. Point 1.9.1.2 P 14 1.2 The school guidance teacher should only assist the learner in his/her educational situation. False The learner needs not only educational guidance but also social and personal support as they sometimes feel insufficient, lonely, troubled, unworthy and have a loathing towards themselves. Point 2.2.1 P 21 1.3 Name-calling is a kind of behavioural disorder that needs social guidance. True A learner interacts with peers, educators, friends, parents and siblings as well as other members of their community. Point 2.2.1 P 22 1.4 Learners with a preference for the executive function of Sternberg’s theory dislike following rules or guidelines. False Learners with an executive preference are comfortable following rules or guidelines. Source: Biehler and Snowman (1993:122) P 31 1.5 Empathy and sympathy are the same. False Sympathy is to share the same emotions and identify yourself with the learner. Empathy is putting yourself in the learners shoes and experiencing what they experienced and felt. Point 3.2.1.5 Point 3.2.1.6 P 81-82 QUESTION 2: CONCEPT CLARIFICATION 2.1 “A special helping relationship” The atmosphere created to help the process of personal growth. There should be a warm, loving, empathetic bond between the learner and educator. This bond and atmosphere helps the learners to be themselves freely without any judgements. The learner trusts you and the educator needs to ensure that this trust is not broken. P 78 point 3.1 bullet 2