When person-centered care comes to mind, I think of taking care of each patient to their own
individualized needs. Each person we take care of in the healthcare field will have a different need from
one another, and it is important for us as nurses to recognize that. To give each person the care they
need to get well, we must give personal, individualized care. When giving person-centered care, we
need to look at the patients’ background, ethnicity, religion, sex, and more. We shouldn’t look at these
different components to judge or to develop an opinion about them but look at them to know how we
can change the way we provide our care to make them most comfortable with us and giving them the
best healthcare outcome.
I work on the labor and delivery unit in a small-town hospital, and I had a patient come in, and she could
only speak Spanish. I had to use our hospital's interpreter machine and different language material to
communicate with her, and I felt like the language barrier made our nurse-patient relationship distant. I
did everything I could to keep up on her needs and care. I know that having a baby is one of the most
memorable and happiest days of a person’s life, and I wanted her to remember a good experience.
Thankfully, her sister-in-law soon came, and she was our main interpreter throughout her laboring
process. This made the experience better by making the patient more comfortable and communicating
was a smoother process, but it opened my eyes to see how easily something like that could affect the
care a patient gets. Person-centered care plays a significant role in the patient's experience and care they
receive and it’s important that we do everything we can to make that person feel like they are important
no matter the barrier, background, or differences there are.
According to McCormack, person-centered processes focus on delivering care through a range of
activities in which include: working with patients’ beliefs and values, engagement, having a sympathetic
presence, sharing decision making, and providing holistic care (2018). As a nurse practitioner, I plan to
continue to honor person-centered care for my patients by involving them in their care while focusing in
on their values and beliefs and determining what their needs are. This is essential to me because I
believe that this is the way to receive the best health outcomes. Cultural humility is necessary for all
nurses to provide the best quality patient care because it is a continuous process of self-reflection and
self-critique, which allows nurses to examine differences and similarities between their own beliefs,
values, and health care goals with those of their patients (Adelstein, 2015). As a nurse practitioner, I plan
to work together with the patient developing a strategic healthcare plan together using their best
interest in mind, all while honoring their background and needs.
Adelstein, Jenny. (2015). Cultural Humility: A Lifelong Process for Professional Nurses. Retrieved from
https://digitalcommons.uri.edu/srhonorsprog/426/
McCormack, B., Borg, M., Cardiff, S., Dewing, J., Jacobs, G., Janes, N., . . . Wilson, V. (2015). Person-
centredness - the 'state' of the art. International Practice Development Journal, 5. Retrieved
from http://www.fons.org/Resources/Documents/Journal/Vol5Suppl/IPDJ_05(suppl)_01.pdf (Links to an
external site.)
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