BUS 202
Avoiding Biased and Insensitive Communications
The University of Arizona Global Campus
BUS2137A (BUS 202: Professional & Business Communications)
Avoiding Biased and Insensitive Communications
I would like to begin this paper on the Avoiding Biased and Insensitive Communications
with a quote from Ronald Reagan. “I know in my heart that man is good. That what is right will
always eventually triumph. And there’s purpose and worth to each and every life.” I chose this
quote because it’s a reminder that man may make mistakes, but at the core we are all able to
make insensitive communication if we are not careful. Take time to re-read what you are trying
or re-think what you are about to say, so that you do not offend anyone or say something you
shouldn’t have.
Pristine academic writing requires going above and beyond to make your audience feel
they can relate and connect to the content being presented. Bias occurs when the writer uses
language that only singles themselves out, or a specific group to elevate their appeal. It assumes
that the reader has encountered the exact same experience or exposure, when that is incorrect to
assume. To avoid bias in writing, utilizing a third person point of view is an excellent way to
keep the whole audience engaged in an inclusive way. For my line of work, relaying information
to my co-workers, or management I will use phrasing such as ‘engineer’s should be allowed
outside time as the field workers are,’ vs. ‘we deserve outside time like field workers.’ It allows
for concise communication that avoids bias, or sharp demanding of certain requests. Another
great practice is to avoid personal feelings and emotions from writing, especially in the
workplace. If there is a conflict between myself and a co-worker that needs to be addressed with
management, professionally explaining the situation to them in a way that is practical and
Avoiding Biased and Insensitive Communications
The University of Arizona Global Campus
BUS2137A (BUS 202: Professional & Business Communications)
Avoiding Biased and Insensitive Communications
I would like to begin this paper on the Avoiding Biased and Insensitive Communications
with a quote from Ronald Reagan. “I know in my heart that man is good. That what is right will
always eventually triumph. And there’s purpose and worth to each and every life.” I chose this
quote because it’s a reminder that man may make mistakes, but at the core we are all able to
make insensitive communication if we are not careful. Take time to re-read what you are trying
or re-think what you are about to say, so that you do not offend anyone or say something you
shouldn’t have.
Pristine academic writing requires going above and beyond to make your audience feel
they can relate and connect to the content being presented. Bias occurs when the writer uses
language that only singles themselves out, or a specific group to elevate their appeal. It assumes
that the reader has encountered the exact same experience or exposure, when that is incorrect to
assume. To avoid bias in writing, utilizing a third person point of view is an excellent way to
keep the whole audience engaged in an inclusive way. For my line of work, relaying information
to my co-workers, or management I will use phrasing such as ‘engineer’s should be allowed
outside time as the field workers are,’ vs. ‘we deserve outside time like field workers.’ It allows
for concise communication that avoids bias, or sharp demanding of certain requests. Another
great practice is to avoid personal feelings and emotions from writing, especially in the
workplace. If there is a conflict between myself and a co-worker that needs to be addressed with
management, professionally explaining the situation to them in a way that is practical and
