Running Head: MANAGING HEALTH
1
Managing Health Care Quality
HSA 501: Management in Health Care
March, 2022
, The purpose of quality management in health care is to enhance viability in the way that care
is delivered in a healthcare setting as well as implement quality care of patients (Sarkissian,
2017). Professor Avedis Donobedian, an architect in the field of quality in healthcare, has defined
it as "... almost anything anyone wishes it to be, although it is, ordinarily, a reflection of values
and goals current in the medical care system and in the larger society of which it is a part
(Donobedian, 2005)." It stands to reason then that an important goal of quality management in
healthcare is to ensure, define and improve patient safety.
Quality of care and patient care management are most important and essential for a hospital to
increase its value. For most people, ‘quality of care of a hospital’ means proper and dedicated
treatment to patients by doctors and other staff, at the right time, in the right way (Burns, Bradley
& Weiner, 2012). The purpose of this paper is to write a report for Sunlight Hospital on certain
improvements in quality of patient care while considering important measurements of quality of
care and main features used to design a successful quality improvement plan for increasing
efficiency and value of the hospital.
Five Measurements of Quality Care in a Hospital
In the process of improving health care quality, measuring the quality of care in a hospital is
the most essential step. Quality measurement can help to improve patient care management.
Quality measures provide information about how well a hospital offers care for its patients
(Burns, et al., 2012). This information can help when comparing Sunlight Hospital with other
hospitals. There are various measurements of quality of care used in hospital, which include: 1)
structure of the hospital, 2) achievement of strategic goals, 3) time, 4) patient safety, and 5)
patient experience (Burns et al., 2012).
1
Managing Health Care Quality
HSA 501: Management in Health Care
March, 2022
, The purpose of quality management in health care is to enhance viability in the way that care
is delivered in a healthcare setting as well as implement quality care of patients (Sarkissian,
2017). Professor Avedis Donobedian, an architect in the field of quality in healthcare, has defined
it as "... almost anything anyone wishes it to be, although it is, ordinarily, a reflection of values
and goals current in the medical care system and in the larger society of which it is a part
(Donobedian, 2005)." It stands to reason then that an important goal of quality management in
healthcare is to ensure, define and improve patient safety.
Quality of care and patient care management are most important and essential for a hospital to
increase its value. For most people, ‘quality of care of a hospital’ means proper and dedicated
treatment to patients by doctors and other staff, at the right time, in the right way (Burns, Bradley
& Weiner, 2012). The purpose of this paper is to write a report for Sunlight Hospital on certain
improvements in quality of patient care while considering important measurements of quality of
care and main features used to design a successful quality improvement plan for increasing
efficiency and value of the hospital.
Five Measurements of Quality Care in a Hospital
In the process of improving health care quality, measuring the quality of care in a hospital is
the most essential step. Quality measurement can help to improve patient care management.
Quality measures provide information about how well a hospital offers care for its patients
(Burns, et al., 2012). This information can help when comparing Sunlight Hospital with other
hospitals. There are various measurements of quality of care used in hospital, which include: 1)
structure of the hospital, 2) achievement of strategic goals, 3) time, 4) patient safety, and 5)
patient experience (Burns et al., 2012).
