CNA Written Exam NC| 80 QUESTIONS| WITH
COMPLETE SOLUTIONS
CNA's are prohibited to engage in certain activities, including but not limited to: Correct
Answer: Give medications, take verbal orders from MD, insert tubes or IVs, apply sterile
dressings
Who does a CNA report to? Correct Answer: Nursing supervisor
CNA's provide ________ care to residents. Correct Answer: Direct care
Since you typically spend the most time with a patient, what should you be constantly looking
out for or be aware of? Correct Answer: Changes in a patient's condition.
Who develops the resident's care plan that the CNA will follow? Correct Answer: LPN or RN
(direct superior)
Chain of command at a long-term care facility? Correct Answer: Doctor > Nurse Director > RN
Supervisor > RN > LPN > CNA
What is the most used skill in the health care career? Correct Answer: Communication-
listening, responding, documeting.
Is it better to use open-ended questions or close-ended questions when speaking with residents?
Correct Answer: Open-ended ('tell me more', 'let me see if I understand')
How should you speak to a client who has a hearing impediment? Correct Answer: Speak
clearly, slowly & directly
Turn down TV & face client
A threat or actual physical/mental harm to a resident? Correct Answer: Abuse
Touching a resident without their permission? (shoving, pushing, hitting) Correct Answer:
Assault
Unlawful personal violence toward a resident? (bathing w/o permission, etc) Correct Answer:
Battery
Preventing a resident from moving freely about with or w/o force against their wishes? Correct
Answer: False imprisonment
Accidently or intentionally ignoring the needs of a resident which causes harm, injury, or change
in condition? (patient gets bedsore bc of not turning him every 2 hours, not bathing patient)
Correct Answer: Neglect
, Neglecting what you were taught by omitting care or performing incorrect care which causes
harm to the resident? (not putting up bedrails) Correct Answer: Negligence
Defines the tasks that health care providers are trained and allowed to provide by law. Laws
regulate what a nursing assistant can and cannot do vary from state to state? (giving medication
is 'out of scope or practice' for a CNA) Correct Answer: Scope of Practice
What does a resident's care plan consist of? Correct Answer: What the CNA needs to do for the
resident and paints a picture for the resident's disabilities, limitations, and conditions.
Skin tears, frequent crying, personality changes, refusal to carry out ADLs, fear of touch,
anxiety, and refusal of certain visitors are all signs of what? Correct Answer: Suspected abuse
What is required of CNA's due to the OBRA act? (Omnibus Budget Reconciliation) Correct
Answer: Pass a competency evaluation before employed and regular 12 hours of in-service each
year.
What is an Ombudsman? Correct Answer: A person assigned by law to be the legal advocate for
residents- helps residents solve complaints
Why is HIPPA important? Correct Answer: It is a federal law that requires all employees and
health care organizations to keep patient health information private.
What is PHI? (Part of HIPPA) Correct Answer: Protected health information.
All Residents have the Right to: Correct Answer: Choose their own physician
Participate in plan of care
Manage their own finances
Have access to visitors, medical charts, confidential communication with visits, public places,
and legal reps
Refuse medication and care
All restraints require a _________'s order. Correct Answer: Doctor's
How often should you check on restrained residents and what should you check for? Correct
Answer: Every 15 minutes and check for skin irritation, breathing problems, or other
complaints.
CNA's are expected to accept all _____ and therefore, not project their own ________ on
residents. Correct Answer: religions
What should you do if you notice signs of depression? Correct Answer: Report to the nurse.
What should you do if you see a resident masturbating in public? Correct Answer: Take them to
a private area.
COMPLETE SOLUTIONS
CNA's are prohibited to engage in certain activities, including but not limited to: Correct
Answer: Give medications, take verbal orders from MD, insert tubes or IVs, apply sterile
dressings
Who does a CNA report to? Correct Answer: Nursing supervisor
CNA's provide ________ care to residents. Correct Answer: Direct care
Since you typically spend the most time with a patient, what should you be constantly looking
out for or be aware of? Correct Answer: Changes in a patient's condition.
Who develops the resident's care plan that the CNA will follow? Correct Answer: LPN or RN
(direct superior)
Chain of command at a long-term care facility? Correct Answer: Doctor > Nurse Director > RN
Supervisor > RN > LPN > CNA
What is the most used skill in the health care career? Correct Answer: Communication-
listening, responding, documeting.
Is it better to use open-ended questions or close-ended questions when speaking with residents?
Correct Answer: Open-ended ('tell me more', 'let me see if I understand')
How should you speak to a client who has a hearing impediment? Correct Answer: Speak
clearly, slowly & directly
Turn down TV & face client
A threat or actual physical/mental harm to a resident? Correct Answer: Abuse
Touching a resident without their permission? (shoving, pushing, hitting) Correct Answer:
Assault
Unlawful personal violence toward a resident? (bathing w/o permission, etc) Correct Answer:
Battery
Preventing a resident from moving freely about with or w/o force against their wishes? Correct
Answer: False imprisonment
Accidently or intentionally ignoring the needs of a resident which causes harm, injury, or change
in condition? (patient gets bedsore bc of not turning him every 2 hours, not bathing patient)
Correct Answer: Neglect
, Neglecting what you were taught by omitting care or performing incorrect care which causes
harm to the resident? (not putting up bedrails) Correct Answer: Negligence
Defines the tasks that health care providers are trained and allowed to provide by law. Laws
regulate what a nursing assistant can and cannot do vary from state to state? (giving medication
is 'out of scope or practice' for a CNA) Correct Answer: Scope of Practice
What does a resident's care plan consist of? Correct Answer: What the CNA needs to do for the
resident and paints a picture for the resident's disabilities, limitations, and conditions.
Skin tears, frequent crying, personality changes, refusal to carry out ADLs, fear of touch,
anxiety, and refusal of certain visitors are all signs of what? Correct Answer: Suspected abuse
What is required of CNA's due to the OBRA act? (Omnibus Budget Reconciliation) Correct
Answer: Pass a competency evaluation before employed and regular 12 hours of in-service each
year.
What is an Ombudsman? Correct Answer: A person assigned by law to be the legal advocate for
residents- helps residents solve complaints
Why is HIPPA important? Correct Answer: It is a federal law that requires all employees and
health care organizations to keep patient health information private.
What is PHI? (Part of HIPPA) Correct Answer: Protected health information.
All Residents have the Right to: Correct Answer: Choose their own physician
Participate in plan of care
Manage their own finances
Have access to visitors, medical charts, confidential communication with visits, public places,
and legal reps
Refuse medication and care
All restraints require a _________'s order. Correct Answer: Doctor's
How often should you check on restrained residents and what should you check for? Correct
Answer: Every 15 minutes and check for skin irritation, breathing problems, or other
complaints.
CNA's are expected to accept all _____ and therefore, not project their own ________ on
residents. Correct Answer: religions
What should you do if you notice signs of depression? Correct Answer: Report to the nurse.
What should you do if you see a resident masturbating in public? Correct Answer: Take them to
a private area.
