BOOK # 1
The course on Operations Management in a BBA program typically covers
various aspects of managing the production and delivery of goods and
services. Here is a comprehensive list of topics that may be included in a
course on Operations Management:
1. Operations Management Overview
2. Historical Development of Operations Management
3. Operations Strategy
4. Operations and Supply Chain Management
5. Role and Importance of Operations in Organizations
6. Operations Performance and Measurement
7. Process Design and Analysis
8. Process Mapping and Improvement
9. Product and Service Design
10. Facility Layout and Location Decisions
11. Capacity Planning and Management
12. Demand Forecasting and Management
13. Aggregate Planning
14. Inventory Management and Control
15. Material Requirement Planning (MRP)
16. Just-in-Time (JIT) and Lean Systems
17. TQM, or Total Quality Management
18. Six Sigma and Quality Improvement
19. Statistical Process Control (SPC)
20. Quality Assurance and Inspection
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