AHIP Final Exam Test Questions and
Answers (2023/2024) graded A+ with 100%
Correct &Verified Answers
Mr. ,Torres ,has ,a ,small ,savings ,account. ,He ,would ,like ,to ,pay ,for ,his
,monthly ,Part ,D premiums ,with ,an ,automatic ,monthly ,withdrawal ,from ,his
,savings ,account ,until ,it ,is exhausted, ,and ,then ,have ,his ,premiums ,withheld
,from ,his ,Social ,Security ,check. ,What,should ,you ,tell ,him? correct ,answers In
,general, ,he ,must ,select ,a ,single ,Part ,D ,premium,payment ,mechanism ,that
,will ,be ,used ,throughout ,the ,year.
You ,will ,be ,holding ,a ,sales ,event ,soon, ,at ,which ,you ,would ,like ,to ,offer
,door ,prizes ,to,attendees. ,Under ,guidelines ,from ,the ,Medicare ,agency, ,what
,types ,of ,gifts ,or ,prizes would ,not ,be ,allowed ,in ,this ,situation? correct
,answersGift ,cards ,or ,gift ,certificates ,of
$15 ,or ,less ,that ,can ,be ,readily ,converted ,to ,cash.
Another ,agent ,working ,for ,your ,agency ,claims ,that ,because ,you ,are ,not
,employed ,by the ,Medicare ,Advantage ,plans ,that ,you ,represent, ,you ,are ,not
,subject ,to ,the ,same marketing ,requirements ,as ,the ,plans ,themselves. ,How
,should ,you ,respond ,to ,such ,a statement? correct ,answers Your ,coworker ,is
,not ,correct. ,Marketing ,on ,behalf ,of ,a ,plan ,is,considered ,marketing ,by ,the
,plan ,and ,requires ,that ,all ,contracted ,and ,employed ,agents comply ,with ,all
,Medicare ,marketing ,rules.
Mrs. ,Lu ,is ,turning ,65 ,in ,November ,and ,called ,to ,ask ,for ,your ,help
,,deciding ,on ,a Medicare ,Advantage ,plan. ,She ,agreed ,to ,sign ,a ,scope ,of
,appointment ,form ,and ,meet with ,you ,on ,October ,15. ,During ,the
,appointment, ,what ,are ,you ,permitted ,to ,do? correct,answers You ,may ,provide
,,her ,with ,the ,required ,enrollment ,materials ,and ,take ,her completed
,enrollment ,application.
One ,of ,your ,colleagues ,argues ,that ,it ,is ,better ,to ,focus ,your ,time ,and
,energy ,exclusively,in ,neighborhoods ,with ,single-family ,homes. ,He ,further
,argues ,that ,their ,older ,owners are ,more ,likely ,to ,have ,higher ,incomes ,and
,purchase ,the ,Medicare ,Advantage ,products,you ,represent ,compared ,to ,those
,living ,in ,apartment ,complexes. ,How ,should ,you respond? correct
,answers This ,could ,be ,considered ,discriminatory ,activity ,and ,a prohibited
,practice.
A ,Medicare ,beneficiary ,has ,walked ,into ,your ,office ,and ,requested ,that ,you
,sit ,down ,with,her ,and ,discuss ,her ,options ,under ,the ,Medicare ,Advantage
,program. ,Before ,engaging in ,such ,a ,discussion, ,what ,should ,you ,do? correct
,answers You ,must ,have ,her ,sign ,a scope ,of ,appointment ,form, ,indicating
,which ,products ,she ,wishes ,to ,discuss. ,You ,may then ,proceed ,with ,the
,discussion.
Your ,friend's ,mother ,just ,moved ,to ,an ,assisted ,living ,facility ,and ,he ,asked
,if ,you ,could present ,a ,program ,for ,the ,residents ,about ,the ,MA-PD ,plans
,you ,market. ,What ,could ,you,tell ,him?correct ,answers You ,appreciate ,the
,opportunity ,and ,would ,be ,happy ,to schedule ,an ,appointment ,with ,anyone
,at ,their ,request.
, Melissa ,Meadows ,is ,a ,marketing ,representative ,for ,Best ,Care ,which ,has
,recently introduced ,a ,Medicare ,Advantage ,plan ,offering ,comprehensive
,dental ,benefits ,for ,$15,per ,month. ,Best ,Care ,has ,not ,submitted ,any ,potential
,posts ,to ,CMS ,for ,approval.
Melissa ,would ,like ,to ,use ,the ,power ,of ,social ,media ,to ,reach ,potential
,prospects. ,What advice ,would ,you ,give ,her? correct ,answers As ,soon ,as
,CMS ,approves ,Best ,Care's social ,media ,posts, ,Agent ,Meadows ,could ,post
,a ,tweet ,stating ,that ,"Best ,Care ,offers ,an,array ,of ,Medicare ,Advantage
,benefit ,packages. ,One ,might ,be ,right ,for ,you. ,Call ,me ,to find ,out ,more!"
Agent ,Jennings ,makes ,a ,presentation ,on ,Medicare ,advertised ,as ,an
,educational ,event.,Agent ,Jennings ,distributes ,materials ,that ,are ,solely
,educational. ,However, ,she ,gives ,a brief ,presentation ,that ,mentions ,plan-
specific ,premiums. ,Is ,this ,a ,prohibited ,activity ,at an ,event ,that ,has ,been
,advertised ,as ,educational? correct ,answers Yes. ,When ,an ,event,has ,been
,advertised ,as ,"educational," ,discussing ,plan-specific ,premiums ,is
impermissible.
Agent ,Martinez ,wishes ,to ,solicit ,Medicare ,Advantage ,prospects ,through ,e-
mail ,and ,asks,you ,for ,advice ,as ,to ,whether ,this ,is ,possible. ,What ,should
,you ,tell ,her? correct answers Marketing ,representatives ,may ,initiate ,electronic
,contact ,through ,e-mail ,but ,an opt-out ,process ,must ,be ,provided.
Miguel ,Sanchez ,is ,a ,relatively ,new ,agent ,who ,has ,come ,to ,you ,for ,advice
,as ,to ,what ,he,can ,do ,during ,the ,Medicare ,Advantage ,Open ,Enrollment
,Period ,(MA-OEP). ,What advice ,should ,you ,give ,Miguel? correct
,answers During ,the ,MA-OEP, ,Miguel ,can ,have one-on-one ,meetings ,with
Answers (2023/2024) graded A+ with 100%
Correct &Verified Answers
Mr. ,Torres ,has ,a ,small ,savings ,account. ,He ,would ,like ,to ,pay ,for ,his
,monthly ,Part ,D premiums ,with ,an ,automatic ,monthly ,withdrawal ,from ,his
,savings ,account ,until ,it ,is exhausted, ,and ,then ,have ,his ,premiums ,withheld
,from ,his ,Social ,Security ,check. ,What,should ,you ,tell ,him? correct ,answers In
,general, ,he ,must ,select ,a ,single ,Part ,D ,premium,payment ,mechanism ,that
,will ,be ,used ,throughout ,the ,year.
You ,will ,be ,holding ,a ,sales ,event ,soon, ,at ,which ,you ,would ,like ,to ,offer
,door ,prizes ,to,attendees. ,Under ,guidelines ,from ,the ,Medicare ,agency, ,what
,types ,of ,gifts ,or ,prizes would ,not ,be ,allowed ,in ,this ,situation? correct
,answersGift ,cards ,or ,gift ,certificates ,of
$15 ,or ,less ,that ,can ,be ,readily ,converted ,to ,cash.
Another ,agent ,working ,for ,your ,agency ,claims ,that ,because ,you ,are ,not
,employed ,by the ,Medicare ,Advantage ,plans ,that ,you ,represent, ,you ,are ,not
,subject ,to ,the ,same marketing ,requirements ,as ,the ,plans ,themselves. ,How
,should ,you ,respond ,to ,such ,a statement? correct ,answers Your ,coworker ,is
,not ,correct. ,Marketing ,on ,behalf ,of ,a ,plan ,is,considered ,marketing ,by ,the
,plan ,and ,requires ,that ,all ,contracted ,and ,employed ,agents comply ,with ,all
,Medicare ,marketing ,rules.
Mrs. ,Lu ,is ,turning ,65 ,in ,November ,and ,called ,to ,ask ,for ,your ,help
,,deciding ,on ,a Medicare ,Advantage ,plan. ,She ,agreed ,to ,sign ,a ,scope ,of
,appointment ,form ,and ,meet with ,you ,on ,October ,15. ,During ,the
,appointment, ,what ,are ,you ,permitted ,to ,do? correct,answers You ,may ,provide
,,her ,with ,the ,required ,enrollment ,materials ,and ,take ,her completed
,enrollment ,application.
One ,of ,your ,colleagues ,argues ,that ,it ,is ,better ,to ,focus ,your ,time ,and
,energy ,exclusively,in ,neighborhoods ,with ,single-family ,homes. ,He ,further
,argues ,that ,their ,older ,owners are ,more ,likely ,to ,have ,higher ,incomes ,and
,purchase ,the ,Medicare ,Advantage ,products,you ,represent ,compared ,to ,those
,living ,in ,apartment ,complexes. ,How ,should ,you respond? correct
,answers This ,could ,be ,considered ,discriminatory ,activity ,and ,a prohibited
,practice.
A ,Medicare ,beneficiary ,has ,walked ,into ,your ,office ,and ,requested ,that ,you
,sit ,down ,with,her ,and ,discuss ,her ,options ,under ,the ,Medicare ,Advantage
,program. ,Before ,engaging in ,such ,a ,discussion, ,what ,should ,you ,do? correct
,answers You ,must ,have ,her ,sign ,a scope ,of ,appointment ,form, ,indicating
,which ,products ,she ,wishes ,to ,discuss. ,You ,may then ,proceed ,with ,the
,discussion.
Your ,friend's ,mother ,just ,moved ,to ,an ,assisted ,living ,facility ,and ,he ,asked
,if ,you ,could present ,a ,program ,for ,the ,residents ,about ,the ,MA-PD ,plans
,you ,market. ,What ,could ,you,tell ,him?correct ,answers You ,appreciate ,the
,opportunity ,and ,would ,be ,happy ,to schedule ,an ,appointment ,with ,anyone
,at ,their ,request.
, Melissa ,Meadows ,is ,a ,marketing ,representative ,for ,Best ,Care ,which ,has
,recently introduced ,a ,Medicare ,Advantage ,plan ,offering ,comprehensive
,dental ,benefits ,for ,$15,per ,month. ,Best ,Care ,has ,not ,submitted ,any ,potential
,posts ,to ,CMS ,for ,approval.
Melissa ,would ,like ,to ,use ,the ,power ,of ,social ,media ,to ,reach ,potential
,prospects. ,What advice ,would ,you ,give ,her? correct ,answers As ,soon ,as
,CMS ,approves ,Best ,Care's social ,media ,posts, ,Agent ,Meadows ,could ,post
,a ,tweet ,stating ,that ,"Best ,Care ,offers ,an,array ,of ,Medicare ,Advantage
,benefit ,packages. ,One ,might ,be ,right ,for ,you. ,Call ,me ,to find ,out ,more!"
Agent ,Jennings ,makes ,a ,presentation ,on ,Medicare ,advertised ,as ,an
,educational ,event.,Agent ,Jennings ,distributes ,materials ,that ,are ,solely
,educational. ,However, ,she ,gives ,a brief ,presentation ,that ,mentions ,plan-
specific ,premiums. ,Is ,this ,a ,prohibited ,activity ,at an ,event ,that ,has ,been
,advertised ,as ,educational? correct ,answers Yes. ,When ,an ,event,has ,been
,advertised ,as ,"educational," ,discussing ,plan-specific ,premiums ,is
impermissible.
Agent ,Martinez ,wishes ,to ,solicit ,Medicare ,Advantage ,prospects ,through ,e-
mail ,and ,asks,you ,for ,advice ,as ,to ,whether ,this ,is ,possible. ,What ,should
,you ,tell ,her? correct answers Marketing ,representatives ,may ,initiate ,electronic
,contact ,through ,e-mail ,but ,an opt-out ,process ,must ,be ,provided.
Miguel ,Sanchez ,is ,a ,relatively ,new ,agent ,who ,has ,come ,to ,you ,for ,advice
,as ,to ,what ,he,can ,do ,during ,the ,Medicare ,Advantage ,Open ,Enrollment
,Period ,(MA-OEP). ,What advice ,should ,you ,give ,Miguel? correct
,answers During ,the ,MA-OEP, ,Miguel ,can ,have one-on-one ,meetings ,with
