Structure and Process in
Care Coordination
Q & A w/ Rationales
2024
,A:
1. A care coordinator is assigned to a client who has
multiple chronic conditions and needs frequent
hospitalizations. What is the most important criterion for
selecting this client for care coordination?
a) The client has a high risk of readmission
b) The client has a low level of self-management
c) The client has a complex medical history
d) The client has a poor social support network
Answer: A. The client has a high risk of readmission.
Rationale: Care coordination is most effective for clients
who have a high risk of readmission, as it can reduce
unnecessary hospitalizations, improve quality of care, and
lower costs. The other criteria are also relevant, but not as
crucial as the risk of readmission.
2. A care coordinator is working with a client who has
diabetes and hypertension. The care coordinator wants to
improve the communication between the client and the
primary care provider (PCP). What is the best
communication method for this purpose?
a) Phone calls
b) Emails
c) Secure messaging
d) Video conferencing
Answer: C. Secure messaging. Rationale: Secure
messaging is a communication method that allows the care
coordinator, the client, and the PCP to exchange health
, information, ask questions, and provide feedback in a
timely and confidential manner. It can also enhance the
client's engagement and satisfaction with the care plan. The
other methods are less secure, less convenient, or less
interactive.
3. A care coordinator is leading a multidisciplinary clinical
team that consists of a nurse practitioner, a pharmacist, a
social worker, and a physical therapist. How can the care
coordinator foster effective team development?
a) By defining clear roles and responsibilities for each team
member
b) By conducting regular team meetings and case reviews
c) By promoting mutual respect and collaboration among
team members
d) All of the above
Answer: D. All of the above. Rationale: Effective team
development requires clear role definition, regular
communication, and mutual respect and collaboration
among team members. These factors can enhance the
team's performance, cohesion, and satisfaction.
4. A care coordinator is conducting an initial assessment
for a client who has chronic obstructive pulmonary disease
(COPD). What is the most appropriate assessment tool for
this client?
a) The Patient Health Questionnaire-9 (PHQ-9)
b) The Chronic Respiratory Questionnaire (CRQ)
c) The Mini-Mental State Examination (MMSE)
d) The Katz Index of Independence in Activities of Daily