D072 FUNDAMENTAL FOR SUCCESS IN BUSINESS WGU
COMPREHENSIVE STUDY GUIDE QUESTIONS AND
DETAILED ANSWERS NEWEST UPDATE 2024
Distinguish between personal and organizational ethics. - (correct answer)
organizational ethics is the application of ethical behavior in a business context and
Identify how ethics impacts outcomes in organizations. - (correct answer)
Speaking the truth, respecting my elders, and never purposely hurting someone are
examples of _________ (personal or professional) ethics. - (correct answer)
Being punctual, refraining from gossip, and having good time management are
examples of _________ (personal or professional) ethics. - (correct answer)
Provide an example of when personal and professional ethics may conflict? - (correct
answer)
Where do an organization's ethics tend to start? A) They develop over time; B) They
start at the bottom and bubble up; C) They start at the top and trickle down - (correct
answer)
Sharing credit with co-workers and treating subordinates with respect demonstrates
what level of organizational ethics? (high or low) - (correct answer)
What are some benefits to an organization that has high organizational ethics? -
(correct answer)
Define Corporate Social Responsibility (CSR) and its importance in the organization and
in the community. - (correct answer)
Compare corporate ethical commitments with the reality of how the commitments are
acted out in accordance with commitments, or in discord to the commitments. -
(correct answer)
Which of the following is true about Corporate Social Responsibility? A) It can be
framed as a response to public backlash for a long track record of harming
environments; B) It guarantees the company is acting ethically; C) It encourages
promotion from within the organzation; D) It comes at little additional cost to the
organization. - (correct answer)
Why is Corporate Social Responsibility important to an organization and its local
community? - (correct answer)
, XYZ Inc. uses images of a leafy forest to promote their Green-Clean Cleaning Wipes.
They advertise the wipes as being biodegradable, but the chemicals in the wipes do not
break down well in the environment and the plastic container is definitely not
biodegradable. This is an example of _______ (code of ethics, greenwashing, or
whistleblowing) - (correct answer)
Cheyenne Jenkins, VP for a large gas compay, wrote a letter to her boss regarding the
extremely fraudulent accounting practices in their publicly traded company. She
demanded that the company take action. Her letter became public five months after she
wrote it and was fodder for national outrage. This is an example of ______________.
Cheyenne continues to work while the matter is investigated. She is likely protected
under ________ (whistleblowing, Sarbanes-Oxley Act; internal transparency, Sally Mae
Act; or code of ethics, Securites and Exchange Commision) - (correct answer)
Describe the functions within different departments of an organization. - (correct
answer)
Differentiate between leadership and management - (correct answer)
The _________ department oversees the installation and maintenance of computer
network systems within a company. Its primary function is to ensure that the network
runs smoothly. (marketing, human resources, accounting and finance, research and
development, information technology) - (correct answer)
The _________ department promotes your business and drives sales of its products or
services. It provides the necessary research to identify your target customers and other
audiences. (marketing, human resources, accounting and finance, research and
development, information technology) - (correct answer)
The _________department handles accounts payable, accounts receiveable, and
payroll. (marketing, human resources, accounting and finance, research and
development, information technology) - (correct answer)
The _______ department handles profit and loss statements, budget reports, and
reports to investor and other stakeholders. (marketing, human resources, accounting
and finance, research and development, information technology) - (correct answer)
The ______ department plays an integral role in the life cycle of a product. While the
department usually is separate from sales, production and other divisions, the functions
of these areas are related and often require collaboration. (marketing, human
resources, accounting and finance, research and development, information technology)
- (correct answer)
Chase is an entry level worker with a charismatic personality who easily influences his
co-workers. This is a type of ______________ leadership (formal or informal). -
(correct answer)
COMPREHENSIVE STUDY GUIDE QUESTIONS AND
DETAILED ANSWERS NEWEST UPDATE 2024
Distinguish between personal and organizational ethics. - (correct answer)
organizational ethics is the application of ethical behavior in a business context and
Identify how ethics impacts outcomes in organizations. - (correct answer)
Speaking the truth, respecting my elders, and never purposely hurting someone are
examples of _________ (personal or professional) ethics. - (correct answer)
Being punctual, refraining from gossip, and having good time management are
examples of _________ (personal or professional) ethics. - (correct answer)
Provide an example of when personal and professional ethics may conflict? - (correct
answer)
Where do an organization's ethics tend to start? A) They develop over time; B) They
start at the bottom and bubble up; C) They start at the top and trickle down - (correct
answer)
Sharing credit with co-workers and treating subordinates with respect demonstrates
what level of organizational ethics? (high or low) - (correct answer)
What are some benefits to an organization that has high organizational ethics? -
(correct answer)
Define Corporate Social Responsibility (CSR) and its importance in the organization and
in the community. - (correct answer)
Compare corporate ethical commitments with the reality of how the commitments are
acted out in accordance with commitments, or in discord to the commitments. -
(correct answer)
Which of the following is true about Corporate Social Responsibility? A) It can be
framed as a response to public backlash for a long track record of harming
environments; B) It guarantees the company is acting ethically; C) It encourages
promotion from within the organzation; D) It comes at little additional cost to the
organization. - (correct answer)
Why is Corporate Social Responsibility important to an organization and its local
community? - (correct answer)
, XYZ Inc. uses images of a leafy forest to promote their Green-Clean Cleaning Wipes.
They advertise the wipes as being biodegradable, but the chemicals in the wipes do not
break down well in the environment and the plastic container is definitely not
biodegradable. This is an example of _______ (code of ethics, greenwashing, or
whistleblowing) - (correct answer)
Cheyenne Jenkins, VP for a large gas compay, wrote a letter to her boss regarding the
extremely fraudulent accounting practices in their publicly traded company. She
demanded that the company take action. Her letter became public five months after she
wrote it and was fodder for national outrage. This is an example of ______________.
Cheyenne continues to work while the matter is investigated. She is likely protected
under ________ (whistleblowing, Sarbanes-Oxley Act; internal transparency, Sally Mae
Act; or code of ethics, Securites and Exchange Commision) - (correct answer)
Describe the functions within different departments of an organization. - (correct
answer)
Differentiate between leadership and management - (correct answer)
The _________ department oversees the installation and maintenance of computer
network systems within a company. Its primary function is to ensure that the network
runs smoothly. (marketing, human resources, accounting and finance, research and
development, information technology) - (correct answer)
The _________ department promotes your business and drives sales of its products or
services. It provides the necessary research to identify your target customers and other
audiences. (marketing, human resources, accounting and finance, research and
development, information technology) - (correct answer)
The _________department handles accounts payable, accounts receiveable, and
payroll. (marketing, human resources, accounting and finance, research and
development, information technology) - (correct answer)
The _______ department handles profit and loss statements, budget reports, and
reports to investor and other stakeholders. (marketing, human resources, accounting
and finance, research and development, information technology) - (correct answer)
The ______ department plays an integral role in the life cycle of a product. While the
department usually is separate from sales, production and other divisions, the functions
of these areas are related and often require collaboration. (marketing, human
resources, accounting and finance, research and development, information technology)
- (correct answer)
Chase is an entry level worker with a charismatic personality who easily influences his
co-workers. This is a type of ______________ leadership (formal or informal). -
(correct answer)
