,Interculturele
competenties
TOETSJAAR 2019
AVANS HOGESCHOOL
, Inhoudsopgave
1. Wat is cultuur.....................................................................................................................................2
2. Waar komt cultuur vandaan...............................................................................................................3
3. Culturele identiteit.............................................................................................................................5
4. Het meten van cultuurverschillen.......................................................................................................6
4.1 Model van Hall..............................................................................................................................6
4.2 Model van Kluckhohn...................................................................................................................7
5. Model van Hofstede...........................................................................................................................9
5.1 Machtsafstand..............................................................................................................................9
5.2 Individualisme vs collectivisme.....................................................................................................9
5.3 Feminiteit tegenover masculiniteit.............................................................................................10
5.4 Onzekerheidsvermijding tegenover onzekerheidsacceptatie.....................................................10
5.5 Lange- of korte termijngerichtheid.............................................................................................10
5.6 Hedonisme tegenover soberheid................................................................................................11
6. Model van Lewis...............................................................................................................................12
6.1 Linear-Active culturen.................................................................................................................12
6.2 Reactive culturen........................................................................................................................13
6.3 Multi-Active culturen..................................................................................................................13
7. Culturele aspecten van communicatie.............................................................................................14
7.1 Culture shock..............................................................................................................................14
7.2 Model van Bennett.....................................................................................................................15
7.2.1 Etnocentrische fases uit het model van Bennett.................................................................16
8. Effectief communiceren met andere culturen..................................................................................18
8.1 Culture shock herkennen............................................................................................................18
8.2 Interculturele sensitiviteit vergrotten middels Bennett..............................................................19
8.3 Vergroten van interculturele sensitiviteit middels perspectieven..............................................19
8.4 Het 4A-model..............................................................................................................................20
9. Herkennen van verborgen culturele communicatie.........................................................................21
9.1 Communicatiestijlen...................................................................................................................21
9.2 Verborgen machtsbronnen.........................................................................................................22
10. Omgaan met culturele conflicten...................................................................................................24
10.1 De culturele dialoog..................................................................................................................25
competenties
TOETSJAAR 2019
AVANS HOGESCHOOL
, Inhoudsopgave
1. Wat is cultuur.....................................................................................................................................2
2. Waar komt cultuur vandaan...............................................................................................................3
3. Culturele identiteit.............................................................................................................................5
4. Het meten van cultuurverschillen.......................................................................................................6
4.1 Model van Hall..............................................................................................................................6
4.2 Model van Kluckhohn...................................................................................................................7
5. Model van Hofstede...........................................................................................................................9
5.1 Machtsafstand..............................................................................................................................9
5.2 Individualisme vs collectivisme.....................................................................................................9
5.3 Feminiteit tegenover masculiniteit.............................................................................................10
5.4 Onzekerheidsvermijding tegenover onzekerheidsacceptatie.....................................................10
5.5 Lange- of korte termijngerichtheid.............................................................................................10
5.6 Hedonisme tegenover soberheid................................................................................................11
6. Model van Lewis...............................................................................................................................12
6.1 Linear-Active culturen.................................................................................................................12
6.2 Reactive culturen........................................................................................................................13
6.3 Multi-Active culturen..................................................................................................................13
7. Culturele aspecten van communicatie.............................................................................................14
7.1 Culture shock..............................................................................................................................14
7.2 Model van Bennett.....................................................................................................................15
7.2.1 Etnocentrische fases uit het model van Bennett.................................................................16
8. Effectief communiceren met andere culturen..................................................................................18
8.1 Culture shock herkennen............................................................................................................18
8.2 Interculturele sensitiviteit vergrotten middels Bennett..............................................................19
8.3 Vergroten van interculturele sensitiviteit middels perspectieven..............................................19
8.4 Het 4A-model..............................................................................................................................20
9. Herkennen van verborgen culturele communicatie.........................................................................21
9.1 Communicatiestijlen...................................................................................................................21
9.2 Verborgen machtsbronnen.........................................................................................................22
10. Omgaan met culturele conflicten...................................................................................................24
10.1 De culturele dialoog..................................................................................................................25
