Health & Wellness Coaching Board Exam
Coach prep for session- overview (prior to session prep) - correct answer-review materials,
eliminate distractions, be mindful calm, and present.
Initial Intake coaching session
Describe
Review
Determine
Clarify
Allow
Confirm - correct answer-1.) Describe coaching process,
2.) Review info & assessments provided,
3.) Determine if coaching is appropriate.
4.) Clarify roles & expectations;
5.) Allow client to self determine their vision, goals, and action steps; & actively engages in
new behaviors.
6.) Confirm logistics and responsibilities in written agreement.
session opening - correct answer-ask how the client is, use reflections. Ask positive inquiry
about previous week, reflect something positive, ask client to select goal to review
Early coaching session (1 or 2) competencies (5 total)
Assess
Identify
Explore/Clarify
Establish/Refine
Support - correct answer-1.) Assess current & optimal state of health & well being,
2.) Identify gaps between current & optimal states.
3.) Explore/Clarify priority areas of focus, and learning preferences and accountability
4.) Establish/refine client's specific short term and long-term goals
5.) Support the client in achieving goals, action steps, back up plans
Routine Ongoing Sessions- overview (5 total)
Ask about the:
Refer to shifts in the
Support the client in:
Reflect the client's:
Closing: - correct answer-1.) client's current state (e.g., energy, mood);
2.) client's state, facilitate review of previous action steps,
3.) defining new action steps,
4.) understanding, perspectives, and learning.
5.) Closing: the client articulates new personal discoveries.
Routine Ongoing Sessions general order: - correct answer-client self assesses state
goal review
,topic of importance
short term smart goals
new action steps
take-aways
appreciating client's work
feedback on coaching
Goal Review - correct answer-explore full experience, starting with positive
use reflections, expands inquiry about best experience, respond to challenges with
reflections/inquiries, affirms client strengths, inquire about percentage of success
FINAL SESSION:
Invite the client to reflect on
Assist in developing a: - correct answer-:progress made, challenges experienced, lessons
learned, and growth attained
:sustainable pathway forward and/or maintenance/relapse prevention plan including
available support and resources
Client is the expert in:
The coach provides: - correct answer-:navigating his/her own life, based upon personal
preferences and past experiences.
:the structure of the session and serves as a facilitative partner.
The coach's primary role does NOT include: - correct answer-a content expert or educator
who diagnoses, advises, or instructs the client on what to do.
Client's:
Share personal info/experience/recommendations only when:
Observe, name, and refer to client's:
Convey the belief that client is:
Adjust approach according to: - correct answer-Client's agenda, needs, interests, and
preferences drive the relationship.
appropriate or when specifically asked/given permission to do so
:beliefs and values.
:resourceful, expert in own experience.
:client's health literacy
Demonstrate:
Convey:
Follow Through on:
Openly name and address: - correct answer-:benevolence, honesty, sincerity, and
authenticity
:unconditional positive regard
:commitments
:discord/conflict as it occurs and resolve in a timely manner
The coach establishes a: - correct answer-positive and safe environment where the client
feels accepted and supported, which helps the client clarify values/access motivation.
,The coach's confidence in the client's ability to______, ________, &________
supports the client's_________. - correct answer-learn, grow, and change / self-efficacy.
The coach builds trust by attending to the client's - correct answer-emotions as well as words
and behaviors; i.e., when the coach senses conflict, discomfort or confusion, the coach
acknowledges what is happening with curious interest.
The coach facilitates behavior change by empowering the client to: - correct
answer-self-discover values, resources, and strategies that are individualized and
meaningful.
Generative moment - correct answer-identify topic, ask permission to explore, client
describes what they want, explore strengths, environments to move forward, including
pros/cons, develop discrepancy, brainstorming, express confidence in client's ability to move
forward
Active listening & Presence
Be:
Pace communication to:
Listen for:
Attend to and address:
Use silence: - correct answer-1.) attentive and mindful, open-minded, be curious
2.)fit client's needs,
3.)what is not being said,
4.) nonverbal communication,
5.) appropriately.
In addition to listening to verbal information shared by the client, the coach is attuned to
nonverbal cues which are:
The coach also notices: - correct answer-expression, tone, emotions, and energy.
relevant behaviors (or lack thereof).
The coach uses ____ ______ to notice with _____ and _______what is happening with the
client and with themselves during coaching. - correct answer-mindful awareness/curiosity
and non-judgment
goal setting - correct answer-ask client to choose a goal, explores support needed to ensure
success, refine goal to be SMART, use confidence ruler, client restates goal, affirm client's
ability to achieve goals
Active listening involves using _________ appropriately to _____ ___ _____ and allowing
clients time to _____, _______, and _______what emerges. - correct answer-silence/ "hold
the space" / reflect, process, and identify
Emotions can generate: - correct answer-insight and impact the brain's capacity for learning
and change.
, The coach calls attention to - correct answer-positive shifts in the client's energy or emotion
that may support healthy behavior change.
The coach encourages the client to foster:
and harsh self criticism tends to lead to: - correct answer-self-compassion and acceptance of
emotions, since these qualities allow a more honest appraisal of one's behaviors and better
self-care./
avoidance and undermines insight.
session close - correct answer-appreciates client's work, reflects what client learned, asks
for feedback on coaching, schedules next session
Attend to the client's:
Acknowledge client's:
Ask client to describe:
Show:
Foster: - correct answer-1.) state of being (mood/affect/presence)
2.) emotions
3.) emotions when appropriate
4.) empathy (resonance with)
5.) self-compassion
Types of Reflections - correct answer-Simple, Double-sided, amplified, feeling, and meaning
Reflections convey _______ ____________ and give clients the powerful ___________ to
__________ the sound of their own words, perspectives, and beliefs. - correct answer-active
listening/ opportunity/ witness
Nonjudgmental reflections ________ the client and inspire___________. - correct
answer-Engage/ learning
When the coach notices a discrepancy in the client's words, emotions, or behavior, a
_______ __________ reflection - correct answer-a double sided/may raise the client's
awareness of the discrepancy.
When the coach uses an _____________ reflection, the client may reconsider aspects of
___________________ when they hear the ______________ reflection. - correct
answer-amplified/ resistance/exaggerated
The coach helps the client expand possibilities by asking - correct answer-curious questions
that evoke deeper thinking and self-reflection.
Open ended questions (starting with what/how) encourage:
The coach helps expand the client's: - correct answer-1.) exploration and highlight strengths,
values, and opportunities for learning.
2.) perspective and explores interconnections in the client's life.
Coach prep for session- overview (prior to session prep) - correct answer-review materials,
eliminate distractions, be mindful calm, and present.
Initial Intake coaching session
Describe
Review
Determine
Clarify
Allow
Confirm - correct answer-1.) Describe coaching process,
2.) Review info & assessments provided,
3.) Determine if coaching is appropriate.
4.) Clarify roles & expectations;
5.) Allow client to self determine their vision, goals, and action steps; & actively engages in
new behaviors.
6.) Confirm logistics and responsibilities in written agreement.
session opening - correct answer-ask how the client is, use reflections. Ask positive inquiry
about previous week, reflect something positive, ask client to select goal to review
Early coaching session (1 or 2) competencies (5 total)
Assess
Identify
Explore/Clarify
Establish/Refine
Support - correct answer-1.) Assess current & optimal state of health & well being,
2.) Identify gaps between current & optimal states.
3.) Explore/Clarify priority areas of focus, and learning preferences and accountability
4.) Establish/refine client's specific short term and long-term goals
5.) Support the client in achieving goals, action steps, back up plans
Routine Ongoing Sessions- overview (5 total)
Ask about the:
Refer to shifts in the
Support the client in:
Reflect the client's:
Closing: - correct answer-1.) client's current state (e.g., energy, mood);
2.) client's state, facilitate review of previous action steps,
3.) defining new action steps,
4.) understanding, perspectives, and learning.
5.) Closing: the client articulates new personal discoveries.
Routine Ongoing Sessions general order: - correct answer-client self assesses state
goal review
,topic of importance
short term smart goals
new action steps
take-aways
appreciating client's work
feedback on coaching
Goal Review - correct answer-explore full experience, starting with positive
use reflections, expands inquiry about best experience, respond to challenges with
reflections/inquiries, affirms client strengths, inquire about percentage of success
FINAL SESSION:
Invite the client to reflect on
Assist in developing a: - correct answer-:progress made, challenges experienced, lessons
learned, and growth attained
:sustainable pathway forward and/or maintenance/relapse prevention plan including
available support and resources
Client is the expert in:
The coach provides: - correct answer-:navigating his/her own life, based upon personal
preferences and past experiences.
:the structure of the session and serves as a facilitative partner.
The coach's primary role does NOT include: - correct answer-a content expert or educator
who diagnoses, advises, or instructs the client on what to do.
Client's:
Share personal info/experience/recommendations only when:
Observe, name, and refer to client's:
Convey the belief that client is:
Adjust approach according to: - correct answer-Client's agenda, needs, interests, and
preferences drive the relationship.
appropriate or when specifically asked/given permission to do so
:beliefs and values.
:resourceful, expert in own experience.
:client's health literacy
Demonstrate:
Convey:
Follow Through on:
Openly name and address: - correct answer-:benevolence, honesty, sincerity, and
authenticity
:unconditional positive regard
:commitments
:discord/conflict as it occurs and resolve in a timely manner
The coach establishes a: - correct answer-positive and safe environment where the client
feels accepted and supported, which helps the client clarify values/access motivation.
,The coach's confidence in the client's ability to______, ________, &________
supports the client's_________. - correct answer-learn, grow, and change / self-efficacy.
The coach builds trust by attending to the client's - correct answer-emotions as well as words
and behaviors; i.e., when the coach senses conflict, discomfort or confusion, the coach
acknowledges what is happening with curious interest.
The coach facilitates behavior change by empowering the client to: - correct
answer-self-discover values, resources, and strategies that are individualized and
meaningful.
Generative moment - correct answer-identify topic, ask permission to explore, client
describes what they want, explore strengths, environments to move forward, including
pros/cons, develop discrepancy, brainstorming, express confidence in client's ability to move
forward
Active listening & Presence
Be:
Pace communication to:
Listen for:
Attend to and address:
Use silence: - correct answer-1.) attentive and mindful, open-minded, be curious
2.)fit client's needs,
3.)what is not being said,
4.) nonverbal communication,
5.) appropriately.
In addition to listening to verbal information shared by the client, the coach is attuned to
nonverbal cues which are:
The coach also notices: - correct answer-expression, tone, emotions, and energy.
relevant behaviors (or lack thereof).
The coach uses ____ ______ to notice with _____ and _______what is happening with the
client and with themselves during coaching. - correct answer-mindful awareness/curiosity
and non-judgment
goal setting - correct answer-ask client to choose a goal, explores support needed to ensure
success, refine goal to be SMART, use confidence ruler, client restates goal, affirm client's
ability to achieve goals
Active listening involves using _________ appropriately to _____ ___ _____ and allowing
clients time to _____, _______, and _______what emerges. - correct answer-silence/ "hold
the space" / reflect, process, and identify
Emotions can generate: - correct answer-insight and impact the brain's capacity for learning
and change.
, The coach calls attention to - correct answer-positive shifts in the client's energy or emotion
that may support healthy behavior change.
The coach encourages the client to foster:
and harsh self criticism tends to lead to: - correct answer-self-compassion and acceptance of
emotions, since these qualities allow a more honest appraisal of one's behaviors and better
self-care./
avoidance and undermines insight.
session close - correct answer-appreciates client's work, reflects what client learned, asks
for feedback on coaching, schedules next session
Attend to the client's:
Acknowledge client's:
Ask client to describe:
Show:
Foster: - correct answer-1.) state of being (mood/affect/presence)
2.) emotions
3.) emotions when appropriate
4.) empathy (resonance with)
5.) self-compassion
Types of Reflections - correct answer-Simple, Double-sided, amplified, feeling, and meaning
Reflections convey _______ ____________ and give clients the powerful ___________ to
__________ the sound of their own words, perspectives, and beliefs. - correct answer-active
listening/ opportunity/ witness
Nonjudgmental reflections ________ the client and inspire___________. - correct
answer-Engage/ learning
When the coach notices a discrepancy in the client's words, emotions, or behavior, a
_______ __________ reflection - correct answer-a double sided/may raise the client's
awareness of the discrepancy.
When the coach uses an _____________ reflection, the client may reconsider aspects of
___________________ when they hear the ______________ reflection. - correct
answer-amplified/ resistance/exaggerated
The coach helps the client expand possibilities by asking - correct answer-curious questions
that evoke deeper thinking and self-reflection.
Open ended questions (starting with what/how) encourage:
The coach helps expand the client's: - correct answer-1.) exploration and highlight strengths,
values, and opportunities for learning.
2.) perspective and explores interconnections in the client's life.
