ORGANIZATION THEORY
Textbook Chapters Summarized
,2
,TABLE OF CONTENTS
INTRODUCTION................................................................................................................................7
CHANGING PARADIGMS...................................................................................................................7
ORGANIZATIONS AND TECHNOLOGICAL CHANGES.........................................................................................7
MANAGING TECHNOLOGICAL CHANGES......................................................................................................7
SHIFTING LOVATIONS; SHIFTING MANAGING................................................................................................8
GOING GLOBAL.....................................................................................................................................8
MANAGING GLOBALLY............................................................................................................................8
CHANGING CONCEPTIONS OF TIME AND SPACE.............................................................................................8
MANAGING TIME AND SPACE...................................................................................................................8
CHANGING DEMOGRAPHICS, CHANGING VALUES – MANAGING CHANGING VALUES..............................................8
ORGANIZING INDIVIDUALS.......................................................................................................................9
MANAGING......................................................................................................................................9
FRAMING MANAGING.............................................................................................................................9
WHAT DO MANAGERS DO?......................................................................................................................9
ORGANIZATIONS............................................................................................................................10
ORGANIZATION CHARACTERISTICS............................................................................................................10
THEORY AND PRACTICES IN ORGANIZATIONS..............................................................................................10
BUREAUCRATIC ORGANIZATIONS ARE HUGE REPOSITORIES OF RULES...............................................................10
ORGANIZATIONS GO ON WHILE MEMBERS CHANGE.....................................................................................10
ORGANIZATIONAL IDENTITY....................................................................................................................10
ORGANIZATIONS AS PROFESSIONAL INSTITUTIONS.......................................................................................11
SENSEMAKING................................................................................................................................11
WHAT IS SENSEMAKING?.......................................................................................................................11
SENSEMAKING CHARACTERISTICS.............................................................................................................11
WHY ARE ORGANIZATIONS INTERESTED IN SENSEMAKING?............................................................................11
INTRODUCTION..............................................................................................................................12
SOURCES OF POWER.......................................................................................................................12
LEGITIMACY........................................................................................................................................13
UNCERTAINTY.....................................................................................................................................13
STRATEGIC CONTINGENCIES....................................................................................................................13
RESOURCES........................................................................................................................................13
POLITICS.........................................................................................................................................13
ORGANIZATIONS AS POLITICAL ARENAS.....................................................................................................14
POWER AND THE POLTICS OF RESISTANCE..................................................................................................14
3
, RESISTANCE BY DISTANCE......................................................................................................................14
DOMINATION, AUTHORITY, EMPOWERMENT, EMANCIPATION.....................................................14
SOFT DOMINATION..............................................................................................................................14
ELECTRONIC AND TEAM SURVEILLANCE.....................................................................................................15
EMPOWERMENT..................................................................................................................................15
CONCERTIVE CONTROL..........................................................................................................................15
EMANCIPATION...................................................................................................................................15
HEGEMONY AND TOTAL INSTITUTIONS..........................................................................................16
TOTAL INSTITUTIONS............................................................................................................................16
EXPERIMENTS WITH AUTHORITY....................................................................................................17
POWER, POLITICS, AND DECISION-MAKING....................................................................................17
ORGANIZATIONAL DECISION-MAKING.......................................................................................................17
THE POLITICS OF DECISION-MAKING AS SENSEMAKING.................................................................................17
THE ETHICS OF DECISION-MAKING RATIONALITY...........................................................................18
MANAGING WITH POSITIVE POWER...............................................................................................18
MANAGING WITH POWER: SEVEN STEPS TO ITS EFFECTIVE USE.......................................................................18
INTRODUCTION..............................................................................................................................18
THEORIES OF COMMUNICATION....................................................................................................19
LEVELS OF COMMUNICATION..................................................................................................................19
DYADIC COMMUNICATION: INTERPERSONAL...................................................................................................19
DYADIC COMMUNICATION: IMPERSONAL.......................................................................................................20
SMALL GROUP COMMUNICATION.................................................................................................................20
SHARED MEANINGS...................................................................................................................................20
MASS COMMUNICATION.............................................................................................................................20
ORGANIZATIONAL COMMUNICATION AND ORGANIZATIONAL DESIGN...............................................................21
AUDIENCES.........................................................................................................................................21
INTRAORGANIZATIONAL COMMUNICATION.....................................................................................................21
INTERORGANIZATIONAL COMMUNICATION.....................................................................................................21
COMMUNICATION WITH STAKEHOLDERS........................................................................................................21
COMMUNICATION AS BRANDING..................................................................................................................21
COMMUNICATION AT WORK..........................................................................................................22
LISTENING..........................................................................................................................................22
COMMUNICATION AS A STRATEGY...........................................................................................................22
POLYPHONIC COMMUNICATION..............................................................................................................22
SUMMARY:.....................................................................................................................................22
4
Textbook Chapters Summarized
,2
,TABLE OF CONTENTS
INTRODUCTION................................................................................................................................7
CHANGING PARADIGMS...................................................................................................................7
ORGANIZATIONS AND TECHNOLOGICAL CHANGES.........................................................................................7
MANAGING TECHNOLOGICAL CHANGES......................................................................................................7
SHIFTING LOVATIONS; SHIFTING MANAGING................................................................................................8
GOING GLOBAL.....................................................................................................................................8
MANAGING GLOBALLY............................................................................................................................8
CHANGING CONCEPTIONS OF TIME AND SPACE.............................................................................................8
MANAGING TIME AND SPACE...................................................................................................................8
CHANGING DEMOGRAPHICS, CHANGING VALUES – MANAGING CHANGING VALUES..............................................8
ORGANIZING INDIVIDUALS.......................................................................................................................9
MANAGING......................................................................................................................................9
FRAMING MANAGING.............................................................................................................................9
WHAT DO MANAGERS DO?......................................................................................................................9
ORGANIZATIONS............................................................................................................................10
ORGANIZATION CHARACTERISTICS............................................................................................................10
THEORY AND PRACTICES IN ORGANIZATIONS..............................................................................................10
BUREAUCRATIC ORGANIZATIONS ARE HUGE REPOSITORIES OF RULES...............................................................10
ORGANIZATIONS GO ON WHILE MEMBERS CHANGE.....................................................................................10
ORGANIZATIONAL IDENTITY....................................................................................................................10
ORGANIZATIONS AS PROFESSIONAL INSTITUTIONS.......................................................................................11
SENSEMAKING................................................................................................................................11
WHAT IS SENSEMAKING?.......................................................................................................................11
SENSEMAKING CHARACTERISTICS.............................................................................................................11
WHY ARE ORGANIZATIONS INTERESTED IN SENSEMAKING?............................................................................11
INTRODUCTION..............................................................................................................................12
SOURCES OF POWER.......................................................................................................................12
LEGITIMACY........................................................................................................................................13
UNCERTAINTY.....................................................................................................................................13
STRATEGIC CONTINGENCIES....................................................................................................................13
RESOURCES........................................................................................................................................13
POLITICS.........................................................................................................................................13
ORGANIZATIONS AS POLITICAL ARENAS.....................................................................................................14
POWER AND THE POLTICS OF RESISTANCE..................................................................................................14
3
, RESISTANCE BY DISTANCE......................................................................................................................14
DOMINATION, AUTHORITY, EMPOWERMENT, EMANCIPATION.....................................................14
SOFT DOMINATION..............................................................................................................................14
ELECTRONIC AND TEAM SURVEILLANCE.....................................................................................................15
EMPOWERMENT..................................................................................................................................15
CONCERTIVE CONTROL..........................................................................................................................15
EMANCIPATION...................................................................................................................................15
HEGEMONY AND TOTAL INSTITUTIONS..........................................................................................16
TOTAL INSTITUTIONS............................................................................................................................16
EXPERIMENTS WITH AUTHORITY....................................................................................................17
POWER, POLITICS, AND DECISION-MAKING....................................................................................17
ORGANIZATIONAL DECISION-MAKING.......................................................................................................17
THE POLITICS OF DECISION-MAKING AS SENSEMAKING.................................................................................17
THE ETHICS OF DECISION-MAKING RATIONALITY...........................................................................18
MANAGING WITH POSITIVE POWER...............................................................................................18
MANAGING WITH POWER: SEVEN STEPS TO ITS EFFECTIVE USE.......................................................................18
INTRODUCTION..............................................................................................................................18
THEORIES OF COMMUNICATION....................................................................................................19
LEVELS OF COMMUNICATION..................................................................................................................19
DYADIC COMMUNICATION: INTERPERSONAL...................................................................................................19
DYADIC COMMUNICATION: IMPERSONAL.......................................................................................................20
SMALL GROUP COMMUNICATION.................................................................................................................20
SHARED MEANINGS...................................................................................................................................20
MASS COMMUNICATION.............................................................................................................................20
ORGANIZATIONAL COMMUNICATION AND ORGANIZATIONAL DESIGN...............................................................21
AUDIENCES.........................................................................................................................................21
INTRAORGANIZATIONAL COMMUNICATION.....................................................................................................21
INTERORGANIZATIONAL COMMUNICATION.....................................................................................................21
COMMUNICATION WITH STAKEHOLDERS........................................................................................................21
COMMUNICATION AS BRANDING..................................................................................................................21
COMMUNICATION AT WORK..........................................................................................................22
LISTENING..........................................................................................................................................22
COMMUNICATION AS A STRATEGY...........................................................................................................22
POLYPHONIC COMMUNICATION..............................................................................................................22
SUMMARY:.....................................................................................................................................22
4
