FLORIDA ADJUSTER EXAMS PACKAGE DEAL QUESTIONS
AND CORRECT DETAILED ANSWERS|AGRADE
Which of the following is NOT one of the duties of the Department of Financial
Services?
b. Dept does NOT set rates nor write policies - ANSWER: Set rates and write policies
for various company products
The adjuster has a particular relationship to his principal, the insurer. Which of the
following best describes this relationship? - ANSWER: It is a fiduciary relationship.
The Claims Adjuster's role in the insurance industry includes all the following
EXCEPT: - ANSWER: Gives appropriate legal advice and writes binding contracts
All of the following activities are illegal for an adjuster, EXCEPT: - ANSWER: Use only
company forms to prepare releases
All of the following are part of the conditions imposed upon the insured in the event
of a loss, EXCEPT: - ANSWER: Insured should negotiate on behalf of the company for
3rd party claimants.
A claimant was given a settlement, which stipulated, that if the claimant did not
contact the company within a certain period of time, the claim would automatically
close. No release was signed. Which of the following best describes this method of
settlement? - ANSWER: No release or walk-away
The Continuing Education requirement to maintain an Adjuster license in Florida is: -
ANSWER: Twenty four hours every two years.
An adjuster received written notice from the Department of Financial Services
regarding a claim. What length of time does he have to respond to the inquiry? -
ANSWER: 21 calendar days
Comparative negligence is determined through - ANSWER: Investigation &
AnalysisAgreement between parties or by mediation or arbitrationJudge and/or jury
During what period of time must an adjuster reply to communication from a
policyholder on a claim? - ANSWER: 14 days
Which of the following is NOT a goal in the adjusting process? - ANSWER: always pay
the maximum limit of the policy
An adjuster offered a claimant a settlement where the full payment would be
presented and a release was signed. This is called a: - ANSWER: A Full Release
settlement
, Adjuster Jane moved from one city in Florida to another. What length of time does
she have to notify the Insurance Department of the address change? - ANSWER: 30
Days
Which of the following is TRUE? - ANSWER: If an appointment is terminated, an
adjuster has 48 months to secure another appointment
Bad Faith & Adjusting Practices - Under the Florida Unfair Trade Practices Act & the
Unfair Methods of Competition and Unfair or Deceptive Acts, all of the following are
prohibited, EXCEPT: - ANSWER: Adjuster keeps accurate records on a claim
Florida's Administrative Code contains a Code of Ethics for Adjuster - which of the
following is FALSE? - ANSWER: An Adjuster owes fair and prompt treatment to their
own company's policyholders only
Which of the following is a duty owed to an invitee? - ANSWER: land owner must
make reasonable efforts to maintain property in safe condition
What is the difference between liability and coverage? - ANSWER: liability is a legal
doctrine and coverage is a contractual obligation
Which of the following is NOT one of the fiduciary responsibilities of an adjuster? -
ANSWER: Withhold pertinent information from the company to please a client
Which of the following is NOT one of the duties of the Florida Department of
Financial Services? - ANSWER: The Department writes policies for the non-standard
insurance companies.
Continuing education requirements to maintain a Customer representative license
are: - ANSWER: 24 hours every two years.
When an insurance licensee ends his appointment with an authorized company in
Florida, he has how long to secure another appointment? - ANSWER: 48 months
When an insurance licensee moves, he has how long to notify the Florida Dept. of
Financial Services of his change of address? - ANSWER: 30 Days
Activities that may result in license suspension or revocation include: - ANSWER:
Using discriminatory practices Making false entries on an insurance application
Defaming another agent or company
Activities that may result in license suspension or revocation include: - ANSWER:
Lacking reasonable knowledge & technical competence Misappropriation of funds
Failure to notify the Dept. of Insurance in writing within 30 days after pleading guilty
to a felony
AND CORRECT DETAILED ANSWERS|AGRADE
Which of the following is NOT one of the duties of the Department of Financial
Services?
b. Dept does NOT set rates nor write policies - ANSWER: Set rates and write policies
for various company products
The adjuster has a particular relationship to his principal, the insurer. Which of the
following best describes this relationship? - ANSWER: It is a fiduciary relationship.
The Claims Adjuster's role in the insurance industry includes all the following
EXCEPT: - ANSWER: Gives appropriate legal advice and writes binding contracts
All of the following activities are illegal for an adjuster, EXCEPT: - ANSWER: Use only
company forms to prepare releases
All of the following are part of the conditions imposed upon the insured in the event
of a loss, EXCEPT: - ANSWER: Insured should negotiate on behalf of the company for
3rd party claimants.
A claimant was given a settlement, which stipulated, that if the claimant did not
contact the company within a certain period of time, the claim would automatically
close. No release was signed. Which of the following best describes this method of
settlement? - ANSWER: No release or walk-away
The Continuing Education requirement to maintain an Adjuster license in Florida is: -
ANSWER: Twenty four hours every two years.
An adjuster received written notice from the Department of Financial Services
regarding a claim. What length of time does he have to respond to the inquiry? -
ANSWER: 21 calendar days
Comparative negligence is determined through - ANSWER: Investigation &
AnalysisAgreement between parties or by mediation or arbitrationJudge and/or jury
During what period of time must an adjuster reply to communication from a
policyholder on a claim? - ANSWER: 14 days
Which of the following is NOT a goal in the adjusting process? - ANSWER: always pay
the maximum limit of the policy
An adjuster offered a claimant a settlement where the full payment would be
presented and a release was signed. This is called a: - ANSWER: A Full Release
settlement
, Adjuster Jane moved from one city in Florida to another. What length of time does
she have to notify the Insurance Department of the address change? - ANSWER: 30
Days
Which of the following is TRUE? - ANSWER: If an appointment is terminated, an
adjuster has 48 months to secure another appointment
Bad Faith & Adjusting Practices - Under the Florida Unfair Trade Practices Act & the
Unfair Methods of Competition and Unfair or Deceptive Acts, all of the following are
prohibited, EXCEPT: - ANSWER: Adjuster keeps accurate records on a claim
Florida's Administrative Code contains a Code of Ethics for Adjuster - which of the
following is FALSE? - ANSWER: An Adjuster owes fair and prompt treatment to their
own company's policyholders only
Which of the following is a duty owed to an invitee? - ANSWER: land owner must
make reasonable efforts to maintain property in safe condition
What is the difference between liability and coverage? - ANSWER: liability is a legal
doctrine and coverage is a contractual obligation
Which of the following is NOT one of the fiduciary responsibilities of an adjuster? -
ANSWER: Withhold pertinent information from the company to please a client
Which of the following is NOT one of the duties of the Florida Department of
Financial Services? - ANSWER: The Department writes policies for the non-standard
insurance companies.
Continuing education requirements to maintain a Customer representative license
are: - ANSWER: 24 hours every two years.
When an insurance licensee ends his appointment with an authorized company in
Florida, he has how long to secure another appointment? - ANSWER: 48 months
When an insurance licensee moves, he has how long to notify the Florida Dept. of
Financial Services of his change of address? - ANSWER: 30 Days
Activities that may result in license suspension or revocation include: - ANSWER:
Using discriminatory practices Making false entries on an insurance application
Defaming another agent or company
Activities that may result in license suspension or revocation include: - ANSWER:
Lacking reasonable knowledge & technical competence Misappropriation of funds
Failure to notify the Dept. of Insurance in writing within 30 days after pleading guilty
to a felony
