Clinical Procedures, 8th Edition By Kathryn Booth, Leesa
Whicker and Terri Wyman Chapter 1-58,(containing
Questions and Answers.)
What are some responsibilities or Duties of an MOA? - correct
answer>>>Greeting Clients, Managing phone lines, Entering Data,
transcription, filing, photo copying, ordering supplies, etc....
What are some locations an MOA student can work? - correct
answer>>>Doctors office, clinics, surgeons office, massage therapy,
chiropractor etc....
What are some of the personal attributes an MOA should have? - correct
answer>>>Professionalism, professional appearance, professional manner,
good judgement, approachable etc.....
How have the requirements of an MOA changed? - correct
answer>>>Computer literacy, education, knowledge of billing,
pharmacology, diagnostic test results, ethics, human relations etc......
What items could be color coded in an office? - correct answer>>>can be
used to show the status of patient on a computer program, alphabetical or
numerical method of filing with color coding, file folders or colored tabs may
be used, different tests, different depts etc.......
Culture - correct answer>>>the languages, beliefs, values, norms,
behaviours, and even material objects that are passed from one generation
to the next.
Sub Culture - correct answer>>>the values and practices of a group that
distinguish it from the larger culture