Operations jManagement jStevenson j11th jEdition jTestjBank
j2024-2025
Stevenson j- jOperations jManagement j- j11e, jISBN
j0073525251jTable jof jContents
Chapter j01 jIntroduction jto jOperations jManagement
jChapter j02 jCompetitiveness, jStrategy, jand
jProductivityjChapter j03 jForecasting
Chapter j04 jProduct jand jService
jDesignjChapter j04S jReliability
Chapter j05 jStrategic jCapacity jPlanning jfor jProducts jand
jServicesjChapter j05S jDecision jTheory
Chapter j06 jProcess jSelection jand jFacility
jLayoutjChapter j07 jWork jDesign jand
jMeasurement jChapter j07S j Learning jCurves
Chapter j08 jLocation jPlanning jand
jAnalysisjChapter j08S jThe jTransportation
jModel jChapter j09 j Management j of
j Quality jChapter j10 jQuality jControl
Chapter j10S jAcceptance jSampling
Chapter j11 jAggregate jPlanning jand jMaster
jSchedulingjChapter j12 jMRP jand jERP
Chapter j13 jInventory jManagement
jChapter j14 jJIT jand jLean
jOperationsjChapter j14S
jMaintenance
Chapter j15 jSupply jChain
jManagementjChapter j16 jScheduling
Chapter j17 jProject jManagement
,Chapter j18 jManagement jof jWaiting
jLinesjChapter j19 jLinear jProgramming
Chapter j01 jIntroduction jto jOperations jManagement
Student:
1. Operations jmanagers jare jresponsible jfor jassessing jconsumer jwants jand jneeds jand jselling
jandjpromoting jthe jorganization's jgoods jor jservices.
True False
2. Often, jthe jcollective jsuccess jor jfailure jof jcompanies' joperations jfunctions jwill jimpact
jthejability jof ja jnation jto jcompete jwith jother jnations.
True False
3. Companies jare jeither jproducing jgoods jor jdelivering jservices. jThis jmeans jthat jonly jone jof
jthejtwo jtypes jof joperations jmanagement jstrategies jare jused.
True False
4. Operations, jmarketing, jand jfinance jfunction jindependently jof jeach jother jin
jmostjorganizations.
True False
5. The jgreater jthe jdegree jof jcustomer jinvolvement, jthe jmore jchallenging jthe jdesign
jandjmanagement jof joperations.
True False
,6. Goods jproducing jorganizations jare jnot jinvolved jin jservice
jactivities.jTrue False
7. Service joperations jrequire jadditional jinventory jbecause jof jthe junpredictability jof
jconsumerjdemand.
True False
8. The jvalue jof joutputs jis jmeasured jby jthe jprices jcustomers jare jwilling jto jpay jfor
jgoods jorjservices.
True False
9. The juse jof jmodels jwill jguarantee jthe jbest jpossible
jdecisions.jTrue False
10. People jwho jwork jin jthe jfield jof joperations jshould jhave jskills jthat jinclude jboth
jknowledgejand jpeople jskills.
True False
11. Assembly jlines jachieved jproductivity jbut jat jthe jexpense jof jstandard jof
jliving.jTrue False
12. The joperations jmanager jhas jprimary jresponsibility jfor jmaking joperations jsystem
jdesignjdecisions, jsuch jas jsystem jcapacity jand jlocation jof jfacilities.
True False
13. The jword j"technology" jis jused jonly jto jrefer jto j"information jtechnology".
True False
, 14. ‘Value jadded' jby jdefinition jis jalways ja jpositive jnumber jsince j'added' jimplies
jincreases.jTrue False
15. Service joften jrequires jgreater jlabor jcontent, jwhereas jmanufacturing jis jmore
jcapitaljintensive.
True False
16. Measurement jof jproductivity jin jservice jis jmore jstraightforward jthan jin jmanufacturing
jsincejit jis jnot jnecessary jto jtake jinto jaccount jthe jcost jof jmaterials.
True False
17. Special-purpose jtechnology jis ja jcommon jway jof joffering jincreased jcustomization
jinjmanufacturing jor jservices jwithout jtaking jon jadditional jlabor jcosts.
True False
18. One jconcern jin jthe jdesign jof jproduction jsystems jis jthe jdegree jof
jstandardization.jTrue False
19. Most jpeople jencounter joperations jonly jin jprofit-making
jorganizations.jTrue False
20. Service jinvolves ja jmuch jhigher jdegree jof jcustomer jcontact jthan
jmanufacturing.jTrue False
21. A jsystems japproach jemphasizes jinterrelationships jamong jsubsystems, jbut jits jmain
jtheme jisjthat jthe jwhole jis jgreater jthan jthe jsum jof jits jindividual jparts.
True False
j2024-2025
Stevenson j- jOperations jManagement j- j11e, jISBN
j0073525251jTable jof jContents
Chapter j01 jIntroduction jto jOperations jManagement
jChapter j02 jCompetitiveness, jStrategy, jand
jProductivityjChapter j03 jForecasting
Chapter j04 jProduct jand jService
jDesignjChapter j04S jReliability
Chapter j05 jStrategic jCapacity jPlanning jfor jProducts jand
jServicesjChapter j05S jDecision jTheory
Chapter j06 jProcess jSelection jand jFacility
jLayoutjChapter j07 jWork jDesign jand
jMeasurement jChapter j07S j Learning jCurves
Chapter j08 jLocation jPlanning jand
jAnalysisjChapter j08S jThe jTransportation
jModel jChapter j09 j Management j of
j Quality jChapter j10 jQuality jControl
Chapter j10S jAcceptance jSampling
Chapter j11 jAggregate jPlanning jand jMaster
jSchedulingjChapter j12 jMRP jand jERP
Chapter j13 jInventory jManagement
jChapter j14 jJIT jand jLean
jOperationsjChapter j14S
jMaintenance
Chapter j15 jSupply jChain
jManagementjChapter j16 jScheduling
Chapter j17 jProject jManagement
,Chapter j18 jManagement jof jWaiting
jLinesjChapter j19 jLinear jProgramming
Chapter j01 jIntroduction jto jOperations jManagement
Student:
1. Operations jmanagers jare jresponsible jfor jassessing jconsumer jwants jand jneeds jand jselling
jandjpromoting jthe jorganization's jgoods jor jservices.
True False
2. Often, jthe jcollective jsuccess jor jfailure jof jcompanies' joperations jfunctions jwill jimpact
jthejability jof ja jnation jto jcompete jwith jother jnations.
True False
3. Companies jare jeither jproducing jgoods jor jdelivering jservices. jThis jmeans jthat jonly jone jof
jthejtwo jtypes jof joperations jmanagement jstrategies jare jused.
True False
4. Operations, jmarketing, jand jfinance jfunction jindependently jof jeach jother jin
jmostjorganizations.
True False
5. The jgreater jthe jdegree jof jcustomer jinvolvement, jthe jmore jchallenging jthe jdesign
jandjmanagement jof joperations.
True False
,6. Goods jproducing jorganizations jare jnot jinvolved jin jservice
jactivities.jTrue False
7. Service joperations jrequire jadditional jinventory jbecause jof jthe junpredictability jof
jconsumerjdemand.
True False
8. The jvalue jof joutputs jis jmeasured jby jthe jprices jcustomers jare jwilling jto jpay jfor
jgoods jorjservices.
True False
9. The juse jof jmodels jwill jguarantee jthe jbest jpossible
jdecisions.jTrue False
10. People jwho jwork jin jthe jfield jof joperations jshould jhave jskills jthat jinclude jboth
jknowledgejand jpeople jskills.
True False
11. Assembly jlines jachieved jproductivity jbut jat jthe jexpense jof jstandard jof
jliving.jTrue False
12. The joperations jmanager jhas jprimary jresponsibility jfor jmaking joperations jsystem
jdesignjdecisions, jsuch jas jsystem jcapacity jand jlocation jof jfacilities.
True False
13. The jword j"technology" jis jused jonly jto jrefer jto j"information jtechnology".
True False
, 14. ‘Value jadded' jby jdefinition jis jalways ja jpositive jnumber jsince j'added' jimplies
jincreases.jTrue False
15. Service joften jrequires jgreater jlabor jcontent, jwhereas jmanufacturing jis jmore
jcapitaljintensive.
True False
16. Measurement jof jproductivity jin jservice jis jmore jstraightforward jthan jin jmanufacturing
jsincejit jis jnot jnecessary jto jtake jinto jaccount jthe jcost jof jmaterials.
True False
17. Special-purpose jtechnology jis ja jcommon jway jof joffering jincreased jcustomization
jinjmanufacturing jor jservices jwithout jtaking jon jadditional jlabor jcosts.
True False
18. One jconcern jin jthe jdesign jof jproduction jsystems jis jthe jdegree jof
jstandardization.jTrue False
19. Most jpeople jencounter joperations jonly jin jprofit-making
jorganizations.jTrue False
20. Service jinvolves ja jmuch jhigher jdegree jof jcustomer jcontact jthan
jmanufacturing.jTrue False
21. A jsystems japproach jemphasizes jinterrelationships jamong jsubsystems, jbut jits jmain
jtheme jisjthat jthe jwhole jis jgreater jthan jthe jsum jof jits jindividual jparts.
True False
