1
,Test JBank Jfor JOperations J& JSupply JChain JManagement J8th JCanadian JEdition
JbyJWilliam JJ JStevenson, JHydeh JMottaghi
Chapter J01 J8e JStevenson
1) As Ja Jservice Jbusiness, Jthe Joperations Jmanagement Jactivities Jof Jan Jairline Jcompany
JhaveJnothing Jin Jcommon Jwith Jthe Joperations Jmanagement Jactivities Jwithin Ja
Jbicycle Jmanufacturing Jcompany.
⊚ J true
⊚ J false
2) Operations Jmanagers Jare Jresponsible Jfor Jmanaging Jactivities Jand Jresources Jthat
JproduceJgoods Jand/or Jprovide Jservices.
⊚ J true
⊚ J false
3) Effectiveness Jrefers Jto Jachieving Jintended Jgoals Jwhereas Jefficiency Jrefers Jto Jminimizing
JcostJand Jtime.
⊚ J true
⊚ J false
4) Operations, Jmarketing, Jand Jfinance Jfunction Jindependently Jof Jeach Jother Jin
JmostJorganizations.
⊚ J true
⊚ J false
5) The Joperations Jfunction Jexists Jonly Jin Jfirms Jthat Jare Jgoods-oriented.
⊚ J true
⊚ J false
6) Operations Jmanagement Jpertains Jalmost Jexclusively Jto Jthe Jmanagement Jof
JmanufacturingJoperations.
⊚ J true
⊚ J false
2
,7) Value-added refers to the cost of the inputs required to produce goods and services.
⊚ true
⊚ false
8) As Jlong Jas Ja Jproduct Jis Jready Jin Jadvance Jof Jwhen Jcustomers Jdemand Jit, Jthe Jtiming Jof
Jwhen JaJproduct Jis Jmanufactured Jdoes Jnot Jinfluence Jthe Jvalue-added.
⊚ J true
⊚ J false
9) Storing Jan Jitem Jearlier Jthan Jthe Jscheduled Jdelivery Jdate Jis Jan Jexample Jof Ja Jvalue
JaddingJactivity.
⊚ J true
⊚ J false
10) Management Jinformation Jsystems J(MIS) Jare Jconcerned Jwith Jproviding Jmanagement
Jwith JtheJinformation Jit Jneeds Jto Jeffectively Jmanage.
⊚ J true
⊚ J false
11) Operations Jmanagement Jinvolves Jboth Jsystem Jdesign Jand Jplanning/control Jdecisions.
⊚ J true
⊚ J false
12) System Jdesign Jdecisions Jhave Jvery Jlittle Jimpact Jon Jplanning/control Jdecisions.
⊚ J true
⊚ J false
13) An Jexample Jof Jan Joperations Jcontrol Jdecision Jis Jthe Jchoice Jof Jlocation.
⊚ J true
⊚ J false
3
, 14) Scheduling jobs is a system design decision and not a planning decision.
⊚ true
⊚ false
15) Design Jdecisions Jare Jusually Jstrategic Jand Jlong-term, Jwhile Jplanning Jdecisions Jare
JusuallyJtactical Jand Jmedium-term.
⊚ J true
⊚ J false
16) Managing Jinventory Jlevels Jis Jconsidered Ja Jplanning/control Joperations Jdecision Jarea.
⊚ J true
⊚ J false
17) A Jbasic Jdifference Jbetween Jmanufacturing Jand Jservice Jorganizations Jis Jthat Ja
Jservice JisJfocused Jon Jacts Jwhile Jmanufacturing Jis Jfocused Jon Jgoods.
⊚ J true
⊚ J false
18) Service Jinvolves Ja Jmuch Jhigher Jdegree Jof Jcustomer Jcontact Jthan Jthe Jproduction Jof Jgoods.
⊚ J true
⊚ J false
19) Service Joften Jrequires Ja Jhigher Jlabour Jcontent, Jwhereas Jthe Jproduction Jof Jgoods Jis
JmoreJcapital Jintensive.
⊚ J true
⊚ J false
20) Measurement Jof Jproductivity Jin Jservice Jis Jmore Jstraightforward Jthan Jin Jgoods
Jproduction JdueJto Jthe Jhigh Jdegree Jof Juniformity Jof Jinputs.
⊚ J true
⊚ J false
3
,Test JBank Jfor JOperations J& JSupply JChain JManagement J8th JCanadian JEdition
JbyJWilliam JJ JStevenson, JHydeh JMottaghi
Chapter J01 J8e JStevenson
1) As Ja Jservice Jbusiness, Jthe Joperations Jmanagement Jactivities Jof Jan Jairline Jcompany
JhaveJnothing Jin Jcommon Jwith Jthe Joperations Jmanagement Jactivities Jwithin Ja
Jbicycle Jmanufacturing Jcompany.
⊚ J true
⊚ J false
2) Operations Jmanagers Jare Jresponsible Jfor Jmanaging Jactivities Jand Jresources Jthat
JproduceJgoods Jand/or Jprovide Jservices.
⊚ J true
⊚ J false
3) Effectiveness Jrefers Jto Jachieving Jintended Jgoals Jwhereas Jefficiency Jrefers Jto Jminimizing
JcostJand Jtime.
⊚ J true
⊚ J false
4) Operations, Jmarketing, Jand Jfinance Jfunction Jindependently Jof Jeach Jother Jin
JmostJorganizations.
⊚ J true
⊚ J false
5) The Joperations Jfunction Jexists Jonly Jin Jfirms Jthat Jare Jgoods-oriented.
⊚ J true
⊚ J false
6) Operations Jmanagement Jpertains Jalmost Jexclusively Jto Jthe Jmanagement Jof
JmanufacturingJoperations.
⊚ J true
⊚ J false
2
,7) Value-added refers to the cost of the inputs required to produce goods and services.
⊚ true
⊚ false
8) As Jlong Jas Ja Jproduct Jis Jready Jin Jadvance Jof Jwhen Jcustomers Jdemand Jit, Jthe Jtiming Jof
Jwhen JaJproduct Jis Jmanufactured Jdoes Jnot Jinfluence Jthe Jvalue-added.
⊚ J true
⊚ J false
9) Storing Jan Jitem Jearlier Jthan Jthe Jscheduled Jdelivery Jdate Jis Jan Jexample Jof Ja Jvalue
JaddingJactivity.
⊚ J true
⊚ J false
10) Management Jinformation Jsystems J(MIS) Jare Jconcerned Jwith Jproviding Jmanagement
Jwith JtheJinformation Jit Jneeds Jto Jeffectively Jmanage.
⊚ J true
⊚ J false
11) Operations Jmanagement Jinvolves Jboth Jsystem Jdesign Jand Jplanning/control Jdecisions.
⊚ J true
⊚ J false
12) System Jdesign Jdecisions Jhave Jvery Jlittle Jimpact Jon Jplanning/control Jdecisions.
⊚ J true
⊚ J false
13) An Jexample Jof Jan Joperations Jcontrol Jdecision Jis Jthe Jchoice Jof Jlocation.
⊚ J true
⊚ J false
3
, 14) Scheduling jobs is a system design decision and not a planning decision.
⊚ true
⊚ false
15) Design Jdecisions Jare Jusually Jstrategic Jand Jlong-term, Jwhile Jplanning Jdecisions Jare
JusuallyJtactical Jand Jmedium-term.
⊚ J true
⊚ J false
16) Managing Jinventory Jlevels Jis Jconsidered Ja Jplanning/control Joperations Jdecision Jarea.
⊚ J true
⊚ J false
17) A Jbasic Jdifference Jbetween Jmanufacturing Jand Jservice Jorganizations Jis Jthat Ja
Jservice JisJfocused Jon Jacts Jwhile Jmanufacturing Jis Jfocused Jon Jgoods.
⊚ J true
⊚ J false
18) Service Jinvolves Ja Jmuch Jhigher Jdegree Jof Jcustomer Jcontact Jthan Jthe Jproduction Jof Jgoods.
⊚ J true
⊚ J false
19) Service Joften Jrequires Ja Jhigher Jlabour Jcontent, Jwhereas Jthe Jproduction Jof Jgoods Jis
JmoreJcapital Jintensive.
⊚ J true
⊚ J false
20) Measurement Jof Jproductivity Jin Jservice Jis Jmore Jstraightforward Jthan Jin Jgoods
Jproduction JdueJto Jthe Jhigh Jdegree Jof Juniformity Jof Jinputs.
⊚ J true
⊚ J false
3
