Name: Score:
80 Multiple choice questions
Term 1 of 80
Evaluation, Prioritization and Impact analysis is an activity in Charge Management...
Accept and authorize the change
Implement/ Monitor the change
Review the change implemented and sign off
Review and recommend processing if the Change Request...
Term 2 of 80
Which of the following defines the manual for 5D life cycle phases for Business services and
deliverable...
Guidelines and Standards
Business Processes Services Process Handbook
Project Procedures Manual for Business Process Services
Estimation guidelines
,Term 3 of 80
The information owned by the Customer is not classified. Which of the following
-Label the information as 'TCS Confidential
-Label the information as-per Customer classification standards
-Treat the information par with Confidential classification
-Label the information as Confidential
Label the information as-per Customer classification standards
Treat the information par with Confidential classification
Label the information as Confidential
Plan for a discussion with your customer to share the project's a..
Integrated Quality Management System (iQMS)
Inform well in advance to the BRM for getting his/her fe...
Share the presentation prior to the date of PMR with all..
Provide correct and adequate data in the PMR presentation...
Term 4 of 80
For the new project that you are handling, you want to find out if there are any ...
I will contact my Delivery Assurance Facilitator (DAF)
I will ask my Group Leader (GL) to find out
I will check in Enterprise Search to find information about project..
I will ask my friends
, Term 5 of 80
Which of the following are required participants of Project Management Review..
-Project Leader (s), Group Leader / Account Manager
-Audit Compliance Manager
-Onsite PL/ Onsite coordinator/ BRM
-CoE/ Practice Representative/ Support Group Representatives/ A..
When it is best to deal with a risk as it occurs
Integrated Quality Management System (iQMS)
Project Leader (s), Group Leader / Account Manager
Onsite PL/ Onsite coordinator/ BRM
CoE/ Practice Representative/ Support Group Representatives/ A..
Project Leader (PL)
Term 6 of 80
The customer Satisfaction Index (CSI) for your project was 93% in the ...
A. Perform causal analysis
B. Implement improvement action plan
Both A and B
Ignore, as CSI is anyway greater than 85%
80 Multiple choice questions
Term 1 of 80
Evaluation, Prioritization and Impact analysis is an activity in Charge Management...
Accept and authorize the change
Implement/ Monitor the change
Review the change implemented and sign off
Review and recommend processing if the Change Request...
Term 2 of 80
Which of the following defines the manual for 5D life cycle phases for Business services and
deliverable...
Guidelines and Standards
Business Processes Services Process Handbook
Project Procedures Manual for Business Process Services
Estimation guidelines
,Term 3 of 80
The information owned by the Customer is not classified. Which of the following
-Label the information as 'TCS Confidential
-Label the information as-per Customer classification standards
-Treat the information par with Confidential classification
-Label the information as Confidential
Label the information as-per Customer classification standards
Treat the information par with Confidential classification
Label the information as Confidential
Plan for a discussion with your customer to share the project's a..
Integrated Quality Management System (iQMS)
Inform well in advance to the BRM for getting his/her fe...
Share the presentation prior to the date of PMR with all..
Provide correct and adequate data in the PMR presentation...
Term 4 of 80
For the new project that you are handling, you want to find out if there are any ...
I will contact my Delivery Assurance Facilitator (DAF)
I will ask my Group Leader (GL) to find out
I will check in Enterprise Search to find information about project..
I will ask my friends
, Term 5 of 80
Which of the following are required participants of Project Management Review..
-Project Leader (s), Group Leader / Account Manager
-Audit Compliance Manager
-Onsite PL/ Onsite coordinator/ BRM
-CoE/ Practice Representative/ Support Group Representatives/ A..
When it is best to deal with a risk as it occurs
Integrated Quality Management System (iQMS)
Project Leader (s), Group Leader / Account Manager
Onsite PL/ Onsite coordinator/ BRM
CoE/ Practice Representative/ Support Group Representatives/ A..
Project Leader (PL)
Term 6 of 80
The customer Satisfaction Index (CSI) for your project was 93% in the ...
A. Perform causal analysis
B. Implement improvement action plan
Both A and B
Ignore, as CSI is anyway greater than 85%
