MBA 704 Module 7 Exam Questions And
Answers
Group - Answer-Members motivated to join
functions as unified unit of interacting people
Members contribute in various amounts to the group processes
agrees and disagrees through various forms of interaction
/.Group Dynamics - Answer-Interactions and forces among group members in social
situations
--Focuses on internal nature of groups, how they form, their structure and processes,
and how they function and affect members, the group, and the organization
/.Dynamics of Group Formation - Answer-Propinquity
Activities, Interactions, Sentiments
Balance Theory
Exchange Theory
/.Exchange Theory - Answer-where a minimum positive level (rewards greater than
costs) of an outcome must exist in order for attraction or group affiliation to take place
/.Balance Theory - Answer-people are attracted to one another on the basis of similar
attitudes toward common objectives and goals
/.Activities, Interactions, Sentiments - Answer-the more activities people share, the more
interactions they have, or the stronger the sentiments, the more of the other two
elements
/.Propinquity - Answer-people affiliate with one another due to spatial or geographical
proximity
/.Group Formation - Answer-Economics
Security
Social
,Punctuated Equilibrium Model
/.Economics - Answer-Individuals take advantage of group incentive pay plan
/.Security - Answer-Individuals join group for united front
/.Social - Answer-Individuals have a strong desire for affiliation
/.Punctuated Equilibrium Model - Answer-Target or mission set that is not easily altered
because of inertia; characterized by equilibrium
Recognition that tactics must change for mission achievement; characterized by
punctuated bursts of activity to complete task
/.Types of groups - Answer-Primary
Coalitions
Memberships
Reference
In/Out
/.Primary Group - Answer-Similar to small group in that it has to be small enough for
fairly consistent interaction/communication to occur face to face or electronically
Different than small group because it also has to have a feeling of comradeship, loyalty,
and sense of values among members
are small groups but not all small groups are __________ groups
/.Coalitions - Answer-Interacting group and deliberately constructed for a reason
Independent of formal organizational structure and lacking formal internal structure
Mutual perception of membership and focused on issues relevant to members
/.Membership - Answer-those individuals belong to
/.Reference - Answer-those that individuals would like to belong to
/.In-Groups/Out-Groups - Answer-those that have or share dominant values and those
that are outside looking in
/.Implications from Research - Answer-Individual Effectiveness
, Organizational Effectiveness
Highly cohesive group with positive leadership may have highest possible productivity
(e.g. Hawthorne Studies of relay room vs. bank wiring room)
/.Individual Effectiveness - Answer-Help employees learn about organization and self,
gain new skills, obtain rewards, and fulfill social needs
/.Organizational Effectiveness - Answer-Provide more ideas and skills, improve decision
making and control, and help facilitate change
/.group cohesion - Answer-Increased by goal agreement, frequency of interaction,
personal attractiveness, competition with other groups, and favorable evaluations
Decreased by goal disagreement, large size, unpleasant experiences, competition
among group members, and domination by one or more members
/.Group/Team Effectivenes & Factors - Answer-Task Interdependence
Outcome Interdependence
Potency
Group composition optimal with member types including shapers (those who define
tasks), coordinators, completers, and team players
/.Task Interdependence - Answer-how closely group members work together
/.Outcome Interdependence - Answer-whether /how group is rewarded
/.Potency - Answer-members' beliefs that the group can be effective
/.Norms - Answer-"Oughts" of behavior
Prescriptions for acceptable behavior determined by the group
/.Roles - Answer-Position that has expectations evolving from established norms
Consists of a pattern of norms; can be acted out by an individual
/.Informal Work Roles - Answer-Boundary spanner—bridge between units or other
groups
Buffer—filters negative or disappointing information
Answers
Group - Answer-Members motivated to join
functions as unified unit of interacting people
Members contribute in various amounts to the group processes
agrees and disagrees through various forms of interaction
/.Group Dynamics - Answer-Interactions and forces among group members in social
situations
--Focuses on internal nature of groups, how they form, their structure and processes,
and how they function and affect members, the group, and the organization
/.Dynamics of Group Formation - Answer-Propinquity
Activities, Interactions, Sentiments
Balance Theory
Exchange Theory
/.Exchange Theory - Answer-where a minimum positive level (rewards greater than
costs) of an outcome must exist in order for attraction or group affiliation to take place
/.Balance Theory - Answer-people are attracted to one another on the basis of similar
attitudes toward common objectives and goals
/.Activities, Interactions, Sentiments - Answer-the more activities people share, the more
interactions they have, or the stronger the sentiments, the more of the other two
elements
/.Propinquity - Answer-people affiliate with one another due to spatial or geographical
proximity
/.Group Formation - Answer-Economics
Security
Social
,Punctuated Equilibrium Model
/.Economics - Answer-Individuals take advantage of group incentive pay plan
/.Security - Answer-Individuals join group for united front
/.Social - Answer-Individuals have a strong desire for affiliation
/.Punctuated Equilibrium Model - Answer-Target or mission set that is not easily altered
because of inertia; characterized by equilibrium
Recognition that tactics must change for mission achievement; characterized by
punctuated bursts of activity to complete task
/.Types of groups - Answer-Primary
Coalitions
Memberships
Reference
In/Out
/.Primary Group - Answer-Similar to small group in that it has to be small enough for
fairly consistent interaction/communication to occur face to face or electronically
Different than small group because it also has to have a feeling of comradeship, loyalty,
and sense of values among members
are small groups but not all small groups are __________ groups
/.Coalitions - Answer-Interacting group and deliberately constructed for a reason
Independent of formal organizational structure and lacking formal internal structure
Mutual perception of membership and focused on issues relevant to members
/.Membership - Answer-those individuals belong to
/.Reference - Answer-those that individuals would like to belong to
/.In-Groups/Out-Groups - Answer-those that have or share dominant values and those
that are outside looking in
/.Implications from Research - Answer-Individual Effectiveness
, Organizational Effectiveness
Highly cohesive group with positive leadership may have highest possible productivity
(e.g. Hawthorne Studies of relay room vs. bank wiring room)
/.Individual Effectiveness - Answer-Help employees learn about organization and self,
gain new skills, obtain rewards, and fulfill social needs
/.Organizational Effectiveness - Answer-Provide more ideas and skills, improve decision
making and control, and help facilitate change
/.group cohesion - Answer-Increased by goal agreement, frequency of interaction,
personal attractiveness, competition with other groups, and favorable evaluations
Decreased by goal disagreement, large size, unpleasant experiences, competition
among group members, and domination by one or more members
/.Group/Team Effectivenes & Factors - Answer-Task Interdependence
Outcome Interdependence
Potency
Group composition optimal with member types including shapers (those who define
tasks), coordinators, completers, and team players
/.Task Interdependence - Answer-how closely group members work together
/.Outcome Interdependence - Answer-whether /how group is rewarded
/.Potency - Answer-members' beliefs that the group can be effective
/.Norms - Answer-"Oughts" of behavior
Prescriptions for acceptable behavior determined by the group
/.Roles - Answer-Position that has expectations evolving from established norms
Consists of a pattern of norms; can be acted out by an individual
/.Informal Work Roles - Answer-Boundary spanner—bridge between units or other
groups
Buffer—filters negative or disappointing information
