Questions and CORRECT Answers
Framing the primary message involves presenting the message - CORRECT ANSWER-
✔✔from an overall theme
The framing of the primary business message is important for which of the following
reasons? - CORRECT ANSWER- ✔✔-it underlines support for the message's key ideas
-it gives focus to an important argument
-it emphasizes the message's premises
When writing a sentence in a business message that is intended for a work team, the
appropriate voice to use is usually the ______ voice - CORRECT ANSWER- ✔✔we
In a business message that involves outlining business plans and ideas, what voice is favored?
- CORRECT ANSWER- ✔✔impersonal voice
When crafting a business message with strong reasoning, it is important to back claims with -
CORRECT ANSWER- ✔✔supporting facts
Business writers who effectively craft their message do what? - CORRECT ANSWER- ✔✔-
foresee the reaction of their audience
-keep the needs of secondary audiences in mind
-remember the values of their audience
Expert business writers typically work more ________ than average business writers. -
CORRECT ANSWER- ✔✔-effectively
-quickly
When framing the primary message, authors of a business message should complete which of
the following? - CORRECT ANSWER- ✔✔-define the primary message
-compose a brief message statement
, In general, which of the following are results an author can expect from a carefully crafted
business message with strong logic? - CORRECT ANSWER- ✔✔-increased influence
-stronger credibility
Which of the following statements about workplace priorities is not true? - CORRECT
ANSWER- ✔✔Priorities are more constant than values
Which of the following actions will contribute to receiving a timely, desired response to a
business message? - CORRECT ANSWER- ✔✔-recognizing others' individualism
-respecting the time of others
In a business message, slanting the facts means to - CORRECT ANSWER- ✔✔include only
favorable information
Your goal in framing a business message is to - CORRECT ANSWER- ✔✔help the audience
see the issue from a strategic perspective
Readers will usually interpret a business message containing the repeated use of the we-voice
as - CORRECT ANSWER- ✔✔team-focused
When the tone of a business message is _____________, there is an implied interest in the
opinions and needs of the audience. - CORRECT ANSWER- ✔✔welcoming
Which of the following are benefits of recognizing the contributions of others in business
messages? - CORRECT ANSWER- ✔✔-credit given in return on other projects
-better working relationships
During the planning stages of business-message formation , anticipating a reader's reaction is
tied to - CORRECT ANSWER- ✔✔-how the message will affect workplace relationships
-the ways a reader will think and feel